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Leadership Services Program Manager
Jobgether
Remote, United States
- $76,500 to $97,500 CAD / year
The Leadership Services Program Manager will play a key role in supporting a global leadership community by coordinating committee and council operations, governance processes, and…
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Customer Success Operations Manager
Jobgether
Remote, United States
- $120,000 to $130,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Operations Manager based in United States .
Added 3 mins ago
Patient Care Coordinator - Golden Optometric
EssilorLuxottica Group
Whittier, CA
…level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of…
Added 3 mins ago
Patient Care Coordinator - Golden Optometric
EssilorLuxottica Group
Whittier, CA
…level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of…
Added 4 mins ago
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(USA) Area Manager - Maintenance, Supply Chain
Walmart
BELVIDERE, IL
- $80,000 to $120,000 USD / year
…company policies standards and procedures related to maintenance operations Helps associatesunderstand and use procedures for maintenance operations handling accidents and emergencies and…
Added 7 mins ago
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ARAMARK
Bryce, UT
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HR Manager (AZ)
Outerspace
Phoenix, AZ
Outerspace is a new type of Ops Center. We come from the brand side and have built and led operations for companies like Steve Madden, Prada, and Nice Laundry. We leverage the latest…
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BLS Certification is required · Current CPR certification required ( an in-person class is required per company policy)
Added 7 mins ago
Mechanical Technician Level 1 or Level 2
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Corinne, UT
Must have the ability to obtain and maintain a U.S
Added 7 mins ago
Mechanical Technician Level 3 or Level 4
Northrop Grumman
Corinne, UT
Must have the ability to obtain and maintain a U.S
Added 8 mins ago
Medical Assistant Family Medicine
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Cedar City, UT
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
Added 8 mins ago
Medical Assistant Family Medicine
Intermountain Health
Cedar City, UT
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
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F&B Warehouse Supervisor
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Work with Manager to develop, prioritize and effectively implement the area work list.
Added 8 mins ago
Lab Supervisor
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Business Continuity Coordinator
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Understanding of operational workflows, business operations, process improvement, or continuity planning principles.
Added 8 mins ago
Clinical Systems Application Support Manager
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The Manager of clinical systems support team leads support and technical teams within Digital Technology Services (DTS), with responsibility for daily and ongoing support of several…
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Human Resources Manager - Ogden
GSC FOUNDRIES
OGDEN, UT
…non-exempt and exempt positions. Participates in the interviewing process for exempt employees and maintains all necessary confidential files. * Supports company benefit programs. Audits…
Added 8 mins ago
Project Manager
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Salt Lake City, UT
We are seeking a strategic and customer-focused Project Manager to lead delivery of customer-facing products and support transformation initiatives across web, mobile, and platform…
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Oracle Cloud Finance - Manager
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What You Must Have
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Senior Data Scientist (Remote)
GovCIO
Salt Lake City, UT
Consult with internal clients and build data products / workflows to support critical operations
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Enterprise Task Order Delivery Owner
Oracle
Salt Lake City, UT
- $91,400 to $187,000 USD / year
Oracle Health Government Services is seeking a skilled Federal Program Manager specializing in federal task order ownership, contract delivery, scope governance, requirements management,…
Added 8 mins ago
Sales Insights & Analytics Manager (Remote)
American Express Global Business Travel
Salt Lake City, UT
We are looking for a Sales Insights & Analytics Manager to join our Sales Operations team as an individual contributor. This role is not a people-management position - it is a senior…
Added 8 mins ago
Manager, ROI Operations (FMLA/Disability Forms)- Remote
Sharecare
Salt Lake City, UT
The Manager of Global Operations has an overall responsibility for ensuring their required tasks are performed in a consistent, timely, and highly professional manner. The Manager of Global…
Added 8 mins ago
Intern Field Engineer - Spring and Summer 2027 - AMP'd Up Program!
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Salt Lake City, UT
…suppliers, general contractors, and vendors to support project manager, superintendent, and field as needed. The Field Engineer Intern solves customer, vendor, and supplier problems, keeps…
Added 8 mins ago
Go-to-Market Manager, Tech & Transformation - Global Tax & Legal
Deloitte
Salt Lake City, UT
The Go-to-Market Manager, Tech & Transformation will partner with the Director leading Tech & Transformation pillar to shape how Deloitte presents its tech-led strategy and how Global Tax &…

Renasant Bank

Head Teller

Madison, AL, United States

Apply on careers-renasant.icims.com About employer

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Job details

Apply by: Nov 12, 2027
Posting language: English
Posted: Nov 12, 2026

Original job description

Overview

The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement, service execution, operational excellence, leadership, and management. With a deep understanding of Renasant Bank policies and procedures, and customer service standards, the Head Teller will spend time role modeling, leading, and inspiring the team to deliver exceptional service to all customers, while maintaining sound operations. Head Tellers will lead by example in recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while acting in compliance with bank policies and procedures. Head Tellers will oversee and share in all Teller and Senior Teller responsibilities. Head Tellers will often serve in a leadership capacity for the teller experience, and for the branch, when the Branch Manager/Assistant Branch Manager is not available.

RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER

Responsibilities

An effective Head Teller is capable of driving a best in class branch experience in five primary areas of responsibility: Customer engagement, service execution, operational excellence, leadership, and management.

Execute and coach the teller customer engagement process with each Teller to ensure there are no breaks in service or sales opportunities to help a customer
Maintain and role model service knowledge standards in conjunction with related regulations, policies and procedures
Process customer transactions effectively and efficiently, including deposits, withdrawals, transfers, loan payoffs and draws, official checks, etc.
Execute daily operations including balancing, supplies ordering, balancing the ATM and vault, and perform branch capture procedures.
Recognize/identify all customer needs, cues and clues in every transaction and properly refer customers to the platform for an additional needs based conversation
Protect the bank from unnecessary risk by following compliance, risk and operational procedures
Assist with all monthly and quarterly branch assessments
Mentor and onboard all new Tellers – create a great experience for all new Tellers when they join the team. Ensure all training is completed
Participate in interviewing, selecting and training teammates
Supervise all Tellers and provide override approval on transactions, oversee daily personnel and team balancing of teller drawers
Help lead, with the Branch Manager/Assistant Manager, sales, service and operational meetings, including security meetings
Contribute to employee performance assessments, including disciplinary action planning and coaching for improved performance
Perform other related duties as assigned

Qualifications

High school diploma or equivalent required. College education preferred, but not required
Minimum of 2 years of cash handling experience, one of which must be successful teller experience
Minimum of 1 year leadership experience
Minimum of 1 year customer experience in a sales environment preferred
Proven track record of leadership, sales management, and coaching
Ability to produce individual and team sales and customer experience results
Effective written and verbal communication skills
Strong sense of teamwork; ability to work cooperatively in a team environment
Attention to detail with strong record of accuracy in handling of transactions
Comfortable using a variety of technology software products to process transactions
Proven time management and organizational skills, ability to effectively handle multiple priorities and adapt effectively as business needs and pace changes
Ability to travel for training, other development opportunities, and between branches, as needed

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.

Work Environment

The Bank’s professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank’s employees, customers, and assets.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word “May”.

This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.

This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

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Jobs in the United States