Housekeeping Manager NE

Core Responsibilities:

 Schedule, evaluate and direct all housekeeping associates, including room attendants, houseaides, floor supervisors and laundry associates.  Coach and counsel associates, providing disciplinary action when and if necessary.  Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms and public areas.  Review the Manager on Duty log and follow up where needed.  Efficiently inspect guest rooms and public areas daily to ensure the quality assurance program is being followed.  Ensure sufficient inventory of supplies and cleaning materials is maintained.  Responsible for supervising the daily operation of both housekeeping and in-house laundry.  Responsible for interviewing, hiring and training of new housekeeping team members.  Follow up to ensure routine projects are completed, such as carpet shampooing, wall- washing, mattress rotations, etc.  Provide associates with the tools they need to perform their jobs.  Participate in and lead, when appropriate, department meetings, weekly staff meetings, rooms team meetings, monthly housekeeping inventory of supplies, safety committee meetings and property MOD program.  Promptly report all maintenance problems encountered and follow up on the repairs.  Ensure the key issuance procedure is being followed to safeguard hotel and guest security.  Take responsibility for the hotel Lost and Found department.  Accurately produce and approve budget for the Housekeeping Department and weekly payroll forecasts, in conjunction with the General Manager.  Perform other duties as assigned.

Knowledge, Skills, and Competencies:

 High work ethic and self-initiative

 Regular attendance according to established guidelines  May be required to work varying schedules to reflect the business needs of the property  Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions  Use arithmetic for accurately completing time cards and doing inventory  Understand and efficiently operate computer  Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times

• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.