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Added 1 min ago
Product Data Engineer
Sherman and Reilly Inc
Chattanooga, TN
…future. As part of Quanta Services, a leading infrastructure solutions provider for the electric power industry, we pair a nearly century-old brand with the scale and career opportunity of…
Added 2 mins ago
Senior Quality Assurance Engineer
World Wide Technology
Maryland Heights, MO
…intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)-a collaborative ecosystem featuring state-of-the-art hardware and…
Added 2 mins ago
Engineer - GEN AI
AVANGRID MANAGEMENT COMPANY, LLC.
United States Of America, CT
The AI engineer is responsible for developing and implementing artificial intelligence solutions to solve complex problems and enhance business operations. This role works closely with…
Added 2 mins ago
Executive Assistant to the CMO
NYC Tourism + Conventions
New York, NY
Strong problem-solving skills with a solutions-oriented mindset
Added 2 mins ago
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Lead Electrical Engineer
INFICON
East Syracuse, NY
- $120,000 to $145,000 USD / year
…technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories. These analysis, measurement and…
Added 3 mins ago
Artificial Intelligence Practitioner
KBR Wyle Services, LLC
Beavercreek Township, OH
At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than…
Added 3 mins ago
Senior Program Manager
Chickasaw Service Solutions, LLC
United States
…understand the functional requirements to create effective solutions utilizing Pixel hardware with Doc AI, BigQuery, Looker, Apigee, and other tools within the Google Cloud…
Added 3 mins ago
ML
Automation and Agentic Science Engineer
Merge Labs
San Francisco, CA
- $185,000 to $260,000 USD / year
- Have come up with creative or unexpected solutions to tricky problems.
Added 3 mins ago
SU
Business Development Representative
Stanbridge University
Irvine, CA
- $75,000 to $80,000 USD / year
Stanbridge University’s Edverum AI builds solutions that give educators and student support teams the gift of time, so they can focus on students and their goals. Our AI-powered platforms…
Added 3 mins ago
Marketing Design Lead
Mappedin
Remote, United States
Communicate technical concepts to non-technical stakeholders and translate business requirements into technical solutions
Added 4 mins ago
Lead Product Software Engineer
Wolters Kluwer DXG U.S., Inc.
Coppell, TX
Architect and deliver full-stack solutions across Angular/TypeScript user experiences, C#/.NET services, REST APIs, integrations, relational and NoSQL databases, and Microsoft Azure, while…
Added 4 mins ago
Senior Software Engineer (.NET, Angular & Agentic AI)
Wolters Kluwer DXG U.S., Inc.
Coppell, TX
…licensing and regulatory compliance across jurisdictions. Our solutions support license research, ordering, renewals, workflow, documentation, reporting, and ongoing compliance operations.…
Added 4 mins ago
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Senior Hazardous Environments Design Engineer
Laminar
Boston, MA
- $120,000 to $170,000 USD / year
…Laminar AI Co-pilot models and state-of-the-art sensors, our solutions optimize facility performance across various processes, including process manufacturing, production, water management,…
Added 4 mins ago
Lead Software Engineer, Databricks & Cloud
U.S. Bank National Association
Minneapolis, MN
Embed data quality, lineage, governance, PII and PCI controls, monitoring, and reliability into data solutions.
Added 5 mins ago
Fiber Assembly Process Engineer
PsiQuantum
Milpitas, CA
…Boehringer Ingelheim, and Mitsubishi Chemical - to prepare quantum solutions for real-world…
Added 6 mins ago
C
Construction Laborer
CRH
Helena, MT
- $18 to $29.97 USD / hour
CRH is the largest building materials company in North America. We develop sustainable solutions that build, connect, and improve our world. Our products are everywhere you live, go and…
Added 6 mins ago
Construction Laborer
CRH
Butte, MT
CRH is the largest building materials company in North America. We develop sustainable solutions that build, connect, and improve our world. Our products are everywhere you live, go and…
Added 6 mins ago
GI
WFS WorkSource Employment Navigator - Spokane, WA - Full-time/Hourly
Goodwill Industries of the Inland Northwest
Spokane, WA
- Up to $26 USD / hour
- Full-time
…that achieve desired outcomes by identifying needs, developing solutions, establishing goals, & executing plans. Timely, consistent, & professional communication is essential to program…
Added 6 mins ago
CC
Customer Service Representative
Community Choice Financial Family of Brands
Redlands, CA
- $21 USD / hour
As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need - right when they need it the most. You’ll play a pivotal role in…
Added 6 mins ago
Complaint and Clinical Pharmacist
Empower Pharmacy
Houston, TX
Added 8 mins ago
NH
Business Analyst, Office of the CIO (Equities)
Nomura Holdings, inc.
Philadelphia, PA
- $175,000 to $200,000 USD / year
…active management, we deliver differentiated and innovative solutions across equities, fixed income, multi-asset, and private credit supported by a team of disciplined and tenured…
Added 9 mins ago
Senior Director, Database Reliability Engineering
Avalara
UNAVAILABLE
You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
Added 9 mins ago
Sales Executive
Berkshire Grey
Remote, United States
Berkshire Grey is a pioneer in intelligent robotic automation solutions that transform supply chain operations. Our mission is to help the world’s largest retailers & 3PLs, eCommerce…
Added 11 mins ago
Pricing Manager - SynTec
Carlisle
Carlisle, Pennsylvania, PA
Carlisle Companies is a leading manufacturer of building envelope products and solutions that make buildings more energy efficient, durable, and sustainable.
Added 11 mins ago
Advanced Customer Engineer
Reltio
New York Metro, NJ
…cutting-edge and new pragmatic approaches to building sustainable solutions, including applying pragmatic approaches to deliver solutions and fixes to critical customer-facing…

Reltio

Advanced Customer Engineer

New York Metro, NJ, United States

$154,000 - $262,000 USD

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Job details

Pay: $154,000 - $262,000 USD
Posting language: English
Posted: Nov 9, 2026

Original job description

At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats - including unstructured data - in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture, and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

Job Summary:

The Advanced Customer Engineer provides the next-level expertise and service to ensure all the Reltio customers get the best possible experience. This position requires a deep understanding of the Reltio application stack from the front end to the database layers and analysis of break-fix cases.

Job Duties and Responsibilities:

Build highly scalable and reliable platform services and components to create the foundation of the core Reltio Platform architecture.
Develop and implement strong algorithms/techniques for solving complex problems in a high-volume and high-availability environment.
Take complete ownership of Reltio Platform features, components, and integrations.
Build and implement scalable and accurate monitoring platforms and metrics platforms.
Analyze user needs and software requirements to determine design feasibility within time and cost constraints.
Provide top-quality technical support assistance, resulting in high customer satisfaction.
Identify opportunities for continuous improvements to Reltio cloud-based platforms (AWS, CGP, and Azure).
Develop new ways to optimize and streamline the Reltio Platform layer to facilitate a seamless implementation experience for our customers.
Devise enhancements, and monitor performance, stability, and consistency of the Platform to facilitate the delivery of well-rounded decision-making in connection with product development and delivery.
Resolve customer technical issues through research, reproduction, UI/API/performance debugging, and troubleshooting.
Remain abreast of technological advancements to identify cutting-edge and new pragmatic approaches to building sustainable solutions, including applying pragmatic approaches to deliver solutions and fixes to critical customer-facing obstacles.
Provide alternate solutions and exercise independent judgment in developing methods, techniques, and evaluation criteria that lead to prompt resolution of issues.
Support Enterprise-focused applications, with a focus on data management, analytics, and big data platforms and technologies (Hadoop, Spark, MapReduce).
Plan, design, and build effective solutions to support a rapidly growing business at a massive scale.
Learn and keep up-to-date on the latest product functionality, dependencies, underlying architecture, and their operational impact.
Research and develop solutions for customer support cases using extensive product knowledge, version control software, and troubleshooting techniques.
Enable a deeper understanding of MDM, NoSQL, Data structures, Service architecture, and System design through documentation.
Collaborate with support, product management, and core engineering team members to design systems and obtain information on project limitations, capabilities, performance requirements, and interfaces.
Represent Reltio in Customer meetings as an Engineering expert to provide clear and deep knowledge of customer issues and impacts.
Provide input on product and service-related enhancement requests to Engineering, Product Management, Sales, and Marketing teams.
Share and develop best practices with team members to enhance the quality and efficiency of customer support and contribute to the knowledge base.
Support, enhance, and fix solutions that support a rapidly growing business at a massive scale
Other duties and responsibilities as assigned.

Skills You Must Have:

Bachelor of Science degree in computer science or equivalent experience.
5+ years developing on large-scale enterprise systems.
Experience in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis.
Experience with web UI development with JavaScript frameworks.
Experience debugging server-side Java applications including troubleshooting logs, thread dumps, and connectivity issues.
Working knowledge of scalable and distributed data systems using distributed file systems, Java, and cloud technology.
Experience with NoSQL databases (Cassandra preferred), and distributed indexes.
Understanding of performance and profiling techniques of complex systems.
Excellent analytical and troubleshooting skills.
2 years of experience developing Master Data Management (MDM) software with several full life cycle implementations in Reltio Cloud.
2 years of experience designing and implementing end-to-end, on-premise and cloud, MDM solutions in Reltio Cloud.
2 years of experience with enterprise-focused applications including data management, analytics, and big data platforms and technologies with MDM, AWS, GCP, Azure, and Reltio Cloud.
2 years of experience configuring & validating the Comparator, Match tokens, Match & Merge setup, and survivorship rules in MDM on Reltio Cloud.
2 years of experience in using Version Controlling software including Bitbucket, VSS, SVN for storing and promoting the code.

Skills That Are Nice to Have:

Experience with big data technologies (ex. Hadoop, MapReduce, Spark).
Master of Science degree in computer science or equivalent experience.

At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range

$154,000 - $262,000 USD

Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

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