The Vesseler (Performing Arts)

Responsibilities

Your Stage Is New York City. Your Audience Is the World. Calling all performers, storytellers, dancers, singers, actors, and natural entertainers!

What if your next performance didn’t take place on a traditional stage, but at one of the most iconic landmarks in the world?

Designed by Thomas Heatherwick, Vessel at Hudson Yards is more than an architectural landmark. It’s an ever-evolving New York City experience, bringing together art, culture, design, and people from around the globe. As Vessel prepares for its next transformation in 2027, we’re looking for dynamic, creative, and engaging individuals to help bring its next chapter to life.

As a Vesseler, you’ll do more than welcome guests. You’ll become part of the experience itself. Through live performance, storytelling, improvisation, and genuine human connection, you’ll captivate audiences, spark curiosity, and create memorable moments for visitors from all walks of life.Whether your talents shine through acting, singing, dancing, comedy, or connecting with a crowd, this is an opportunity to bring your artistry beyond the stage and into an extraordinary, interactive environment. You’ll learn and perform original material, engage guests through compelling storytelling, showcase your unique talents, and help shape the energy and personality of The Vessel.

Designed by Thomas Heatherwick for Hudson Yards, Vessel has become one of the most recognizable structures in the world. Since it opened in 2019, Vessel has undergone many transformations, providing guests a New York City experience unlike any other. As we prepare to welcome 2027, Vessel will undergo another transformation and the Vesseler will play a critical role in its success. Below is a description of what is required for this role to be executed successfully.

Experience Responsibilities:

• Welcome and greet every guest
• Generate excitement about the property in those who inquire
• Execute brand behaviors as designed
• Anticipate guest needs
• Stay focused on guests at all times
• Be proactive when you are on post; approach guests before they approach you
• Conduct meaningful conversations to reveal opportunities for ticket sales and/or other experiences within the property
• Note and record guest trends and share this data with your supervisor
• Answer questions about the property, the surrounding buildings, neighborhood, or the larger development in story form; engage your guests with your response
• Develop strong relationships with coworkers, owners, and local guests
• Provide wayfinding details to guests and visitors

Safety Responsibilities:

• Execute safety procedures, site-specific policies and, when required, emergency response activities as directed by our security team
• Respond to incidents and critical situations in a calm, problem-solving manner
• Provide an extra pair of eyes for our security team

Performance Responsibilities:

• Learn and rehearse scripted material
• Be prepared to improvise in an on-brand way
• Perform songs, monologues, and dance numbers as designed by the property’s artistic team
• Ensure that you are ready to perform the property’s repertoire when you are on post
• Provide performance ideas to management
• Wear body mics while on post and use them during performances
• Don a site-specific uniform and keep it in excellent condition
• Be prepared to showcase other performance talents you may possess to entertain guests

Teamwork Responsibilities:

• Be aware of the impact your behavior has on others
• Model brand behaviors for your colleagues and guests
• Work as a positive team player to surpass individual and group expectations
• Collaborate with cleaning staff to ensure the pristine condition of the property
• Collaborate with operations staff to ensure all equipment is running optimally
• Welcome feedback and adapt behaviors as appropriate
• Conduct customer experience huddles

Operational Responsibilities:

• Operate remote technology devices used to sell and redeem venue tickets
• Troubleshoot these devices when necessary
• Monitor venue and its perimeter for cleanliness and general upkeep
• Set up stanchions, signage, and other equipment when the venue opens and strike these at closure
• Operate an elevator and monitor elevator functions
• Set up furniture for promotional activities
• Support events outside of normal business hours

Compensation:

$30/h - $32/h

Schedule:

11:00am - 7:00pm *must be open to special event hours*

Benefits:

• Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
• Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
• Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
• Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities
• This is a seasonal position February 2027 - January 2028**

#RCMC

Qualifications

• Demonstrated ability to memorize and perform scripted material, including acting, singing, dancing, and other live entertainment, with the flexibility to improvise and engage audiences.
• Reviewable performance reel
• Performing arts resume (inclusive of acting, dancing, and singing)
• The ability to stand for long periods of time
• The ability to withstand extreme temperatures and weather (e.g. hot/cold, wind and rain, etc.)
• Be at least 18 years of age
• Possess a high school diploma or equivalent, or 5 years of verifiable experience

Overview

Related Hudson Yards is the brain, heart and soul of Hudson Yards. Just as Hudson Yards is transforming the world’s most spectacular skyline, Related Hudson Yards Management is reimagining community. We are a collaborative force driven by expertise, ingenuity and passion. We pay attention to our tenants in a way that shatters tradition. We understand who they need us to be and where they need us to be, even before they do. Equipped with an ever expanding range of amenities and resources, we strive to help our tenants be productive and happy. Wherever we are today, we are committed to be in a better place tomorrow. Where do we draw the line? We don’t.

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