Jobs in the United States

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Added 1 min ago
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Added 26 mins ago
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Added 28 mins ago
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New York, NY, United States

$30.7758 / hourly (Full Union Rate)

Apply on related.jobs About employer

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Job details

Pay: $30.7758 / hourly (Full Union Rate)
Apply by: Nov 12, 2027
Experience: Experience 1-3 years in hospitality, customer service, or luxury properties is a plus
Posting language: English
Posted: Nov 12, 2026

Original job description

Responsibilities

To learn more about Related click here: https://vimeo.com/434468879

Join Our TeamAt Related Management, we believe the front desk sets the tone for the entire building. As a Concierge, you'll be the first impression for residents and guests, offering service that’s polished, warm, and reliable. If you love helping people, staying organized, and creating a welcoming atmosphere, this may be the perfect role for you. This role will also include some cleaning responsibilities, specifically for the lobby area. You’ll be part of a team that values cleanliness, safety, and the small details that make residents feel truly at home. We’re proud of our buildings, and we want someone who shares our enthusiasm for helping to maintain them.

SCHEDULE:

Thursday To Monday: 11 PM to 7:30 AM
Off: Tuesday and Wednesday

What You’ll Do:

Resident & Guest Services

Greet residents and guests with professionalism and warmth
Announce visitors and manage deliveries with care
Keep the lobby calm, clean, and inviting
Support leasing tours and resident events with a polished front desk presence
Conduct lobby checks for lighting, music, scent, and overall atmosphere

Security & Access Control

Monitor building camera systems and logs
Track vendor and contractor activity and follow access procedures
Respond to safety or privacy concerns calmly and appropriately

Package & Amenity Management

Log and organize packages and deliveries using digital tools
Track service requests and amenity bookings
Support the package room and inventory systems
Manage visitor logs and help maintain accurate resident preferences

Cleaning/Porter Work

Lobby maintenance and cleaning

Move-In & Move-Out Support

Prepare elevators and common areas for scheduled moves
Notify the Resident Manager of unscheduled move-ins/outs
Ensure smooth transitions with clear communication

Leasing & Visitor Assistance

Welcome prospective residents and alert the leasing team
Share branded materials and collect contact information
Maintain a composed and helpful presence

Lifestyle & Brand Engagement

Offer local tips, help with events, and maintain bulletin boards
Remember and act on resident preferences to personalize service
Be a trusted connector in the community

Emergency Response & Service Support

Follow all emergency procedures and stay calm under pressure
Step in to solve service issues when possible, and escalate as needed
Follow up with residents to ensure satisfaction

Teamwork & Professionalism

Keep the front desk clean and organized
Join daily huddles and team updates
Model professionalism and emotional intelligence
Take on special assignments when asked

Compensation:

$30.7758 / hourly (Full Union Rate)

Benefits:

Local 32 BJ Benefits

Qualifications

What You Bring:

A passion for excellent service and a composed, professional attitude
Experience 1-3 years in hospitality, customer service, or luxury properties is a plus
Comfort using basic digital tools (logging systems, CRM platforms, Emails, MS Office tools etc.)
Ability to lift to 50 lbs and stand for long periods
High school diploma or equivalent

Why You’ll Love It Here:You’ll be part of a company that values treating both our residents and team members with respect, appreciation, and care. We create polished spaces and real connections - and that starts with you.

Overview

Build Your Career with Related Management Company A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.

At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

🔗 Explore careers at www.Related.com

For details on our hiring policies and privacy practices, visit our Privacy Policy.

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Jobs in the United States