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Business Planning Analyst, Service to Armed Forces
American Red Cross
Statewide, DC
- $80,000 to $100,000 USD / year
Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required
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Senior Salesforce Technical Lead
Amgen
Washington D.C., DC
Develop custom applications using APEX, JavaScript, Visual Force, AJAX, HTML, CSS.
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Senior Associate, Finance
Amgen
Washington D.C., DC
Prior experience with corporate planning software and strong proficiency with Excel and PowerPoint
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Project Manager, Congress Planning
Amgen
Washington D.C., DC
Proficiency with project management tools and various software programs, such as Word, Excel, and PowerPoint
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Software Developer
BCMC
Washington, DC
Must have an active Secret clearance; TS/SCI is preferred · Must have operational experience with Python and Linux terminals
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Software Engineer - AI
SHI
Washington, DC
Join SHI's Applied AI team and help build the next generation of AI-powered business applications. You'll develop Python services, APIs, and data-driven solutions across cloud and…
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Federal Oracle Health Automation Engineer - Eggplant
Oracle
Washington, DC
- $23.8 to $56.83 USD / hour
2-4 years of relevant experience in functional, technical, software testing, or test automation roles.
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Sr Manager of Fusion Applications (Greenfield)
Oracle
Washington, DC
- $136,700 to $243,800 USD / year
…professionals responsible for positioning Oracle's Fusion Cloud Applications and Global Industry Unit (GIU) solutions across Financial Services, Communications, Media & Entertainment,…
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CrowdStrike Platform Senior Resident Consultant (Remote)
CrowdStrike
Washington, DC
…operational support of the CrowdStrike platform and related applications. The Platform Professional Services Senior Consultant will have responsibility for all aspects of the deployment…
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Senior Director Software Engineering
Capital One
Washington, DC
Lead, manage and grow multiple teams of product focused software engineers
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SQL Analyst
Insight Global
Washington, DC
…work closely with government stakeholders to assess existing applications, gather requirements, and help drive future-state technology…
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Animation & Video Producer
Accenture
Washington, DC
Interest in emerging AI tools, plug-ins, and software shaping the motion graphics industry, and ability to evaluate opportunities to apply them in production workflows.
Added 1 min ago
Senior IT Internal Auditor
Humana
Washington, DC
Candidates for this role must reside within commuting distance of one of Humana's offices, as occasional onsite work is required
Added 1 min ago
Principal Analyst - North American Power and Renewables
S&P Global
Washington, DC
Advanced proficiency with MS Office applications required (Excel, Word and PowerPoint). PowerBI experience preferred
Added 1 min ago
Design Project Lead, Data Center Design and Construction
Meta
Washington, DC
…organization. Our data centers are the foundation upon which our software operates. Building and operating reliable and efficient data centers is essential to support the growth of Meta.…
Added 1 min ago
Analytics Program Manager
Meta
Washington, DC
Experience working directly with data scientists, data engineers, software engineers, finance, risk management, and leadership teams
Added 1 min ago
Sr. Solutions Engineer
IBM
WASHINGTON, DC
Experience with implementing software products, cloud-based applications, or solutions in large and dynamic Federal enterprise environments
Added 1 min ago
IT Data Specialist II – eDiscovery
CACI International
Washington, DC
Process, export in specified electronic formats, and load or import data into COTS products and litigation support applications. Processing of electronic discovery will include scanning,…
Added 1 min ago
IT Data Specialist II – eDiscovery
CACI International
Washington, DC
Process, export in specified electronic formats, and load or import data into COTS products and litigation support applications. Processing of electronic discovery will include scanning,…
Added 1 min ago
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Consulting Senior Practice Manager
Oracle
Washington, DC
- $120,200 to $264,100 USD / year
As AI and automation reshape enterprise software and consulting, the role provides clear direction through change, builds confidence in new ways of working, and challenges familiar…
Added 1 min ago
Manager, Regulatory Compliance
Otsuka America Pharmaceutical Inc.
Washington, DC
Prior experience with new prescription drug/biologic applications (IND and/or NDA/BLA).
Added 1 min ago
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Document Control Administrator I
General Dynamics Information Technology
Washington, DC
- $22.47 to $30.41 USD / hour
Report issues with applications and equipment to management immediately
Added 3 mins ago
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SQL Data Engineer
OpenDataJobs
Washington, DC
- $120,000 to $140,000 USD / year
4+ years of data engineering, database development, database engineering, software development, or comparable practical experience
Added 3 mins ago
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Senior SQL Data Engineer
OpenDataJobs
Washington, DC
- $150,000 to $170,000 USD / year
7+ years of hands-on data engineering, database development, database engineering, software development, or comparable practical experience in support of enterprise applications
Added 3 mins ago
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Senior Fullstack Developer (Python, React)
OpenDataJobs
Washington, DC
- $150,000 to $180,000 USD / year
7+ years of professional hands-on back-end software development experience in Python

REHRIG PACIFIC CO

Technical Support Manager

KENOSHA, WI, United States

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

JOB REQUIREMENTS: Purpose of Role The Technical Support Manager is responsible for deployment, and ongoing support of Rehrig Pacific\'s Direct-to-Store Delivery (DSD) technology solutions. This role is accountable for delivering exceptional customer experience by ensuring successful implementations, timely issue resolution, strong service performance, and continuous process improvement. As a trusted technical and business expert, the Technical Support Manager collaborates with customers and internal stakeholders to maximize solution effectiveness and support business growth. *Must be located in Dallas, TX or Kenosha, WI. Areas of Accountabilities Leadership * Coach, mentor, and lead team members and Rehrig Pacific employees in accordance with our Core Values, Mission, and Strategic Vision to build a high performing and customer focused team. * Champion our Diversity, Inclusion, and Belonging initiative, advancing the cause of every family member feeling like they belong. * Leveraging the Learning & Development resources, further the development and growth of team members. * Establish team performance goals, monitor key metrics, and drive achievement of department objectives. Implementation * Manage implementation schedule, monitor progress, risks, and resource requirements to ensure successful customer deployments. * Provide guidance to customers and the team on implementation setup and establish best practices for software and hardware configuration. * Liaison with customer and IT resources to ensure APIs are established according to specifications. * Work collaboratively with New Product Development (NPD) and Integrated Solutions (IS) to transition new technology solutions to commercialization. Technical Support * Establish, monitor, and improve service level agreements (SLAs), support performance metrics, and customer response objectives. * Develop data integrity processes for machine learning models and coordinate software user acceptance testing efforts. * Develop and refine necessary documentation (implementation questionnaires, checklists, internal installation, and training guides). * Partner with NPD and Operations to resolve complex technical issues and improve solution performance. Customer Service * Monitor customer satisfaction and proactively address service concerns to promote long-term customer success and retention. * Support the development and maintenance of customer-facing knowledge base content, training materials, and self-service resources. * Collaborate with customers to facilitate feedback on software releases/enhancements and contribute to content needed for customer self-service. Continuous Improvement * Lead continuous improvement and standardization efforts across implementation and support to improve team effectiveness, customer experience, scalability, and operational efficiency. Knowledge, Skills, and Experience * Bachelor\'s degree in Engineering, MIS, Computer Science, or a related technical field. * 5+ years of experience in customer support, technical support, implementation, or a related technology function. * 3+ years of experience managing technical or support professionals. * Strong leadership, communication, problem-solving, and root-cause-analysis skills. * Experience managing multiple projects, priorities, and resource requirements simultaneously. * Working knowledge of enterprise technology solutions, including RFID, IoT, software applications, APIs/integrations, Machine learning models, databases, and Linux-based environments. * Ability and willingness to travel up to 30%. ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjQwMTkzLjg3NzBAcmVocmlnY29tcC5hcGxpdHJhay5jb20

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Jobs in the United States