Jobs in the United States

25+ jobs

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Added 1 min ago
Quality Control Inspector
Express Employment Professionals
Logan, UT
Investigate quality issues, generate non-conformance reports, and support corrective action processes and customer feedback resolution.
Added 4 mins ago
CH
Clinical Registered Nurse II - Specialty B (LGH Operating Room, FT, 4/10s)
Centra Health
Lynchburg, VA
- $36.99 to $57.32 USD / hour
Documents patient assessment findings, physical/psychosocial responses to nursing intervention and progress towards problem resolution.
Added 5 mins ago
IT Help Desk Technician
CoVolt Power SE
Chattanooga, TN
The ideal candidate is customer-focused, highly organized, technically capable, and comfortable taking ownership of issues through resolution in a fast-paced environment.
Added 5 mins ago
Clinical Care Associate - LPN
Horizon Healthcare Services, Inc
Remote, United States
Requires good problem solving and conflict resolution skills.
Added 5 mins ago
Customer Serivce Rep
United Petfood Producers USA Inc.
Mishawaka, IN
Problem Resolution: Identify and resolve customer issues efficiently and effectively. Escalate complex issues to the appropriate departments when necessary.
Added 7 mins ago
Technical Implementation Analyst
RLDatix
Remote, United States
Added 7 mins ago
Office Manager
OnePlus Healthcare
Miami Gardens, FL
Strong communication, organization, problem-solving, and staff coaching skills.
Added 10 mins ago
Systems Support Analyst
HighPoint
Indianapolis, IN · Baltimore, MD
Work with client and technical resources as required; escalate issues through the proper channels and work with escalation point person to achieve issue resolution.
Added 10 mins ago
Security Officer
Cincinnati Job Corps Center
Cincinnati, OH
…same; above average verbal and written skills; above average problem solving and conflict resolution skills; computer literacy; specifically, internet, e-mail, word perfect, lotus and…
Added 10 mins ago
Relationship Banker / Senior Relationship Banker - Highway 501
Truist Bank
Conway, SC
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and…
Added 10 mins ago
Relationship Banker / SR - Marco Island
Truist Bank
Marco Island, FL
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and…
Added 11 mins ago
AT - Program Director - CDL - 100% Traveling
Ancora Education
Lakewood, WA
Refers students to appropriate staff for non-academic problem resolution.
Added 11 mins ago
AT
Senior Card & Payment Operations Specialist
Austin Telco Federal Credit Union
Austin, TX
- $54,700 to $64,500 USD / year
Investigate, process, and resolve cardholder disputes, chargebacks, and error resolution claims in accordance with network rules and regulatory requirements.
Added 11 mins ago
CF
Relationship Specialist (Universal Banker)
Chartway Federal Credit Union
Tooele, UT
- $20 to $22 USD / hour
Experience: 1-3 years' experience in providing top notch customer service, imaginative problem resolution and relationship building
Added 12 mins ago
Project Manager
MILROSE CONSULTANTS LLC
New York, NY
Alert the Production Manager and/or Director about any project-related issues that arise and work towards resolution.
Added 13 mins ago
Principal Software Engineer – Guest Experience Site Reliability
CHN Choice Hotels International Services
United States
…You will write production code, but your real signature is problem solving: finding the root cause, framing the options, and bringing the right people together to decide quickly. You will…
Added 14 mins ago
Sr Principal Linux Systems Administrator - Polygraph
CORP-Corporate Office
United States
Maintain and provide reliability of systems through installation, upgrading/patching, monitoring, problem resolution, and configuration management.
Added 14 mins ago
Sr Principal Computer Systems Analyst - Linux
CORP-Corporate Office
United States
Define, implement, and maintain enterprise-wide system enhancements, including installation, upgrades/patches, monitoring, configuration management, and problem resolution.
Added 14 mins ago
Configurable On-Board Router (COR) Team - Software Engineer (AHT)
CORP-Corporate Office
United States
Performing integration testing to investigate operational system anomalies, discover root cause, and determine anomaly resolution for software implementation and full cycle testing.
Added 18 mins ago
FSP Sr Clinical Research Associate
PPD Development, LP
Remote, United States
Applies root cause analysis (RCA), critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions to bring the site into compliance and…
Added 18 mins ago
FSP CRA I/II Gen Med - Respiratory - HIV - Oncology
PPD Development, LP
Remote, United States
…approach applies root cause analysis (RCA), critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions to bring the site into…
Added 18 mins ago
J
Associate Attorney
Jobot
Birmingham, AL
- $90,000 to $150,000 USD / year
Join a dynamic legal team as a Permanent Associate Attorney and put your legal expertise to work on challenging, meaningful matters. This opportunity is ideal for an attorney with 2+ years…
Added 19 mins ago
IT Support Technician II
Sierra Nevada Corporation
Hagerstown, MD
Experience in utilizing AI tools to enhance troubleshooting and ticket resolution processes, ensuring timely and effective problem-solving.
Added 20 mins ago
Site Manager
Flagship
Gloucester City, NJ
High School Diploma or equivalent required; associate or bachelor’s degree in business, management, or related field preferred
Added 22 mins ago
Sourcing Specialist
SMT INC
Raleigh, NC
Follow up with suppliers on open quotations, delivery status, documentation, and issue resolution.

Rehadapt LLC

Customer Experience Associate

Remote, United States

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Job details

Experience: 3 to 5 years experience in Customer Service, Customer Experience, Inside Sales or operations
Posting language: English
Posted: Nov 3, 2026

Original job description

Why join us?

We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives.

At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed.

As a member of our team, you’ll have the power to make it happen. You’ll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers’ lives.

This position is with Rehadapt, a Tobii Dynavox company specializing in innovative mounting solutions for assistive technology. As part of the Tobii Dynavox family, Rehadapt is committed to developing solutions that help people with disabilities achieve greater independence and participation in everyday life.

The Customer Service & Operations Specialist serves as a self-sufficient owner of day-to-day Customer Service for Rehadapt’s North American business who can handle quotations, orders, invoicing, returns and escalations, effectively work with other departments, and guide customers and partners through the entire order process. As the first dedicated Customer Service resource in North America for Rehadapt, this role will work closely with Sales, Operations and Finance as well as the Customer Service team in Germany, and will be critical to the continued growth of the North American business. This position plays a vital role in improving response times and the overall customer experience by providing local support in North American working hours and taking issues through to resolution. The Customer Service & Operations Specialist focuses on accurate CRM documentation, continuous process improvement and consistent ways of working with the global Customer Service organization, ensuring that customers and partners receive seamless experience within the Tobii Dynavox group.

Hybrid Role: This position follows a flexible hybrid schedule, with 3 days working remotely and 2 days onsite at our Pittsburgh Corporate Headquarters, with onsite days flexible based on team and business needs.

Office Address: 1400 Cherrington Pkwy, Moon Township, PA 15108

What you'll do:

Serve as the dedicated point of contact for North American customers and partners, handling inquiries via phone, email and Microsoft Teams during North American working hours
Prepare quotations and process customer orders accurately and on time
Support invoicing questions and manage returns, backorders and credits in collaboration with Finance
Resolve order, delivery and invoice issues independently and follow them through to resolution
Handle customer complaints and escalate complex cases to Global Customer Service Management as appropriate
Document customer interactions, orders and cases in the CRM, ensuring data quality and transparency
Provide first-level support to customers and partners
Support the Sales team with customer information, quotations and order status updates
Act as the operational Customer Service interface to Sales, Operations and Finance in the U.S., coordinating quotes, orders, invoices and refunds through to resolution
Work closely with the Customer Service team in Germany to ensure consistent processes and information flow
Identify and propose improvements to Customer Service and order management processes, and help align processes with the global Customer Service organization
Collaborate with Tobii Dynavox teams in North America where relevant

What you'll bring:

Bachelor’s degree or equivalent related experience
3 to 5 years experience in Customer Service, Customer Experience, Inside Sales or operations
Experience in AAC, assistive technology, medical devices or healthcare is a strong plus
Proven ability to work independently, take ownership of issues and make sound day-to-day decisions without local supervision
Attention to detail with a commitment to achieving results through service excellence and high standards
Excellent written and verbal communication skills with customers and across functions, locations and an international organization
Excellent problem resolution
Fluent in English languag.

Work Environment:

Hybrid, based in Pittsburgh, PA
Ability to multi-task and work with interruptions
Ability to communicate in different settings and with a variety of communication partners
Ability to work independently without a co-located manager or team, collaborating remotely with colleagues in Germany and North America
Occasional flexibility in working hours to collaborate with colleagues in Europe
Travel may be required on occasion (1-2 times per year)

Apply today!

We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we’d love to hear from you.

Where we stand:

We believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger.

Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.

Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled

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More about this job

Skills

Customer experience
Microsoft Teams
Process customer orders
Collaboration
Handle customer complaints
Customer service
Sales
Medical devices
Work independently
Attention to detail
Communication skills
Cooperate with colleagues

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