Manager, Technical Resilience Strategy

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Job Description:

At Regions, the Business Continuity and Disaster Recovery Manager is responsible for the hands-on management of the Business Resiliency program. This position requires a proven subject matter expert with demonstrated competency in the planning, development, program execution, maintenance and testing of Enterprise Business Continuity, Disaster Recovery, and Crisis/Incident Management programs. This position requires communication and coordination across the organization and must demonstrate strong communication and stakeholder management skills.

Primary Responsibilities

• Ensures that plans are properly rated for all business process areas, contains all required sections, and reflects current conditions
• Develops plans and strategies that are appropriate, cohesive, and viable, while recovering key functions within required time frames
• Provides training on the correct implementation of Business Continuity and Disaster Recovery (BC & DR) processes, standards and impart training to ensure recoverability of business processes and supporting services across organizations
• Supports review and maintenance of business continuity policy, standards, and processes
• Coordinates internal reporting and tracking of business continuity related issues and remediation activities
• Supports assigned oversight areas with the creation, maintenance and testing of their various business continuity plans
• Identifies Business Continuity related risks (internal / external), the assessment of their likelihood, as well as potential impacts and risk mitigation plans
• Proactively identifies and implements BC & DR program and process improvements
• Provides ongoing subject matter expert (SME) guidance and assistance on business continuity matters
• Ensures that Technology Disaster Recovery applications have fully documented, tested, executable plans
• Designs, coordinates, and executes BC & DR annual test exercises for critical business processes and produce test reports including lessons learned
• Partners with infrastructure and application areas to develop and maintain recovery procedures for Tier 1 business applications
• Develops recovery priorities, timelines, and strategy for proper sequence of recovery components
• Educates technology partners in practices of technology risk disaster recovery planning
• Reviews existing and proposed plans for recoverability effectiveness and identify opportunities for improvement
• Provides guidance to management in self-assessing their control environment
• Develops and reviews third party contracts for hardware and telecom services for Disaster Recovery hardware equipment and location resources
• Partners across Technology, Operations, Digital, and Data (TODD) to ensure controls are designed, implemented, and monitored to strengthen risk management, compliance, and cyber security, effectively mitigating risk to levels within the company’s risk appetite
• Ensures disciplined change management by evaluating risk and control impacts when designing or implementing changes to processes, systems, products, and/or services

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field and eight (8) years of hands-on Business Continuity and/or Information Technology Disaster Recovery experience
• Or High School Diploma or GED and twelve (12) years of hands-on Business Continuity and/or Information Technology Disaster Recovery experience
• Familiarity with Governance, Risk and Compliance as it applies to BCDR planning
• Financial Services/Banking industry experience

Preferences

• Prior leadership, supervisory or management experience
• Business Continuity, Disaster Recovery, Risk and Audit certifications preferred (e.g. Associate Business Continuity Professional (ABCP), Certified Business Continuity Professional (CBCP), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Master Business Continuity Professional (MBCP), etc.)
• Experience with Business Continuity Planning (BCP) framework components including Business Resumption Planning, Crisis Management Planning, Incident Response Planning, Disaster Recovery Planning, Plan Exercising/Testing, and Conducting BIAs
• Experience in performing BC Audits
• Experience in managing and coordinating the response to a major, unplanned disruptive event that required activation of the BC/DR/Incident or Crisis Management Plans

Skills and Competencies

• Ability to develop and maintain relationships with employees of all levels
• Ability to think strategically and drive tactical execution
• Ability to understand and apply DR concepts to both mainframe and distributed environments
• Ability to work effectively as a member of a cross-functional team
• Advanced influencing skills and ability to drive the BC & DR agenda
• Knowledge and experience in performing assessments aligned with the best practices
• Knowledge of the Disaster Recovery Institute International (DRII)/Business Continuity Institute (BCI)/BCDR frameworks
• Proven leadership skills and a track record of team building
• Strong analytical, critical thinking, problem resolution, and decision-making skills
• Strong documentation skills, including the ability to create detailed and well-organized summaries of risk assessment findings that can be easily understood by stakeholders
• Strong presentation, interpersonal, written, and verbal communication skills
• Understanding of and ability to interpret applicable rules, regulations, and industry guidance

The Manager, Technical Resilience & Enterprise Resilience Strategy holds a dual-accountability role within the Enterprise Resilience function. First, this person is the direct people manager of the Technical Resilience (ITDR) pillar and Vendor Resilience pillar, responsible for IT disaster recovery capability, technology recovery planning, and resilience testing for critical systems. Second - and distinctly - this role carries an enterprise-wide mandate to drive strategic alignment of the operational resilience model across all four pillars: Business Service Resilience, Technical Resilience, Crisis Management, and Vendor. The role reports directly to the Head of Enterprise Resilience and acts as that leader's primary strategic partner in translating the enterprise resilience vision into a consistent, integrated operating model.

Additional Responsibilities Technical Resilience (ITDR) Pillar Leadership

• Manage and develop the Technical Resilience team, setting priorities, workload, and career growth plans.
• Own the technology resilience program: recovery plans, RTO/RPO validation, failover and recovery testing, and remediation of resilience gaps for critical systems and infrastructure.

Vendor Resilience Pillar Leadership

• Own the vendor resilience program: recovery plans, vendor continuity and technical resilience validation, vendor testing, and remediation of resilience gaps.
• Partner with TPRM teams to embed resilience requirements into vendor review design and onboarding.

Enterprise Resilience Strategy & Cross-Pillar Alignment

• Support and evolve the enterprise operational resilience model, ensuring one consistent framework underpins the various pillars.
• Ensure Business Service Resilience, Technical Resilience, Crisis Management, and Risk & Metrics activities are integrated rather than siloed, and risk metrics are built on shared assumptions, timelines, and severity definitions.

Preferred Qualifications

• 5+ years in operational resilience, business continuity, IT disaster recovery, or related risk/technology fields, including 2+ years of people management experience.
• Working knowledge of operational resilience frameworks and standards (e.g., ISO 22301, DRII/BCI Professional Practices, relevant regulatory operational resilience expectations).
• Relevant certification preferred: MBCI/CBCP, CBCI, or equivalent; technology certifications (e.g., CISSP) a plus.
• Strong executive communication skills; experience presenting to senior leadership, audit, or regulators

This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. The locations available for this role are Birmingham, AL, Atlanta, GA, Nashville, TN, or Charlotte, NC.

Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must currently be authorized to work in the United States on a full-time basis.

Position Type Full time

Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$140,567.90 USDMedian: $175,730.00 USD

Incentive Pay Plans:

This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.Opportunity to participate in the Long Term Incentive Plan.

Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/about-regions/welcome-portal/benefits

Location Details Riverchase Operations Center

Location:

Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.