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Description
ReefPoint Group, LLC is a Service-Disabled Veteran Owned Small Business that was founded by Naval Academy graduates in 2008 who saw an opportunity to make a change and continue serving others to help ensure our nation’s Veterans and military servicemembers receive the finest healthcare and support services. We further this stewardship mission today while using proven, agile development and improvement methodologies to optimize processes and achieve desirable outcomes for a spectrum of Federal agencies.
In the realm of smaller, boutique consulting firms, we strive to be the leader and choice for government agencies’ transformation and growth. We do this by continuing meaningful service, being a thought and innovation leader, and empowering transformation to create lasting, measurable impacts that positively affect the organizations we serve. Our people embody a culture of professionalism, commitment, service, innovation and respect for big ideas and creative solutions. Our team seeks out challenges and brings the expertise and innovation to solve them. We serve, we innovate, and we empower.
Position Summary:
ReefPoint Group is seeking a proactive, analytical Program Manager Analyst (Contractor) to support the implementation, coordination, and sustainment of the Navy Medicine Lessons Learned Program (NAVMEDLLP) in accordance with BUMEDINST 3500.3B.
Operating at the intersection of healthcare operations, program management, and operational readiness, this role supports the Chief, Bureau of Medicine and Surgery (BUMED), Director of Operations, Plans, and Policy (BUMED-N3N5), and Director of Operational Readiness and Exercise Integration (BUMED-N37). The analyst will track, analyze, validate, and facilitate medical lessons learned across distributed maritime operations (DMO), littoral environments (LOCE), expeditionary advanced base operations (EABO), and joint exercises.
The primary mission is to operationalize High Reliability Organization (HRO) principles and the Chief of Naval Operations' Get Real, Get Better call to action - transforming empirical after-action data into actionable solutions that reduce preventable battlefield deaths, increase survivability, and maximize military medical readiness.
Core Values of ReefPoint Group:
- Integrity in all things - Conduct yourself in an honest, ethical, and reliable manner when interacting with people and performing job duties
- Service before self - Treat people with respect, place the interest of the team above your own, create a culture of trust, and be empathetic in your approach
- Curiosity always - Listen to understand, understand the power of asking questions, be open to new ideas, and seek to always learn
- Boldness throughout - Trust in your ability, be creative in thought, demonstrate a willingness to be flexible, take ownership, and be a leader people are proud to follow
Behavioral Competencies:
- Cultivates Innovation- Thinks of useful ideas that are new, better or unique, suggests new ways of looking at a problem, ability to take a creative idea and put it into practice, champions creative ideas and has the ability to move them into implementation.
- Directs Work- Provides clear direction, delegates and distributes assignments appropriately and in a way that promotes ownership, matches tasks with individual strengths, monitors progress by maintaining open communication and proper guidance, assists as need to help overcome obstacles.
- Drives Engagement- Creates a positive and motivating work environment, knows what motivates people and aligns work accordingly, values collaboration with others and shares ownership, clear connection between employee motivators and organizational goals.
- Instills Trust- Follows up on commitments, gains the confidence and trust of others easily, is viewed as direct and truthful, models high standards of honesty and integrity.
- Manages Ambiguity- Proactively take action without having “the full picture”, is able to deal with uncertainty and change, adapts quickly to changing needs.
- Manages Complexity- Asks questions and accurately analyzes the situation, evaluates pros and cons and evaluates risk, looks at diverse sources when solving a problem.
- Problem Solving- Effectively plans, tests and implements solutions to large scale problems. Demonstrates an ability to cohesively work with their team to drive solutions and come up with the best course of action.
- Values Differences- Seeks to understand different perspectives and cultures, contributes to an environment where differences are valued and supported, considers others’ diverse experience and backgrounds to get results, promotes environment that values and encourages difference in though.
Core Responsibilities:
Lessons Learned Analysis & DOTmLPF-P Gap Evaluation:
- Review, screen, and synthesize operational medical observations, After Action Reports (AARs), field experiment debriefs, and Joint Trauma System (JTS) Individual Post-Deployment Assessment Surveys.
- Conduct root-cause analyses on tactical, operational, and strategic healthcare delivery challenges emerging from fleet operations, war games, and exercises.
- Categorize validated findings across the DOTmLPF-P spectrum to formulate actionable corrective action plans.
- Support BUMED-N3N5 in leveraging validated lessons learned as objective justification for Program Objective Memorandum (POM) budget requests and capabilities development.
Joint Lessons Learned Information System (JLLIS) & Portal Administration:
- Support the BUMED JLLIS Administrator in managing day-to-day operations of the Navy Medicine JLLIS portal.
- Ensure submissions from Echelon 3 commands (NMFL, NMFP, NMFDC) and deployed units are accurately entered, routed, reviewed, tracked, and archived within specified timelines (e.g., 30-day post-event mandate).
- Provide training, technical guidance, and user assistance to Echelon 3 Lessons Learned Managers on submission certification, data cleanliness, and search/retrieval best practices.
- Maintain rigorous adherence to Operations Security (OPSEC) and information handling protocols per SECNAVINST 3070.2A.
Working Group Facilitation & Cross-Functional Governance:
- Coordinate, schedule, and facilitate the BUMED-N3N5 Lessons Learned Working Group and prepare presentation packages for the BUMED Maritime Planning Board (BMPB).
- Draft clear, detailed agendas, executive minutes, action trackers, and decision memos following each governance session.
- Leverage enterprise workflow systems - specifically the Enterprise Task Management Software Solution (ETMS2) - and BUMED N-Code taskers to assign, track, and expedite high-priority or urgent medical operational issues.
- Coordinate with external warfare centers and joint partners, including the Navy Warfare Development Center (NWDC), Marine Corps Training and Education Command (TECOM), and the Joint Staff J7.
Program Reporting, Metrics, and Executive Communication:
- Develop and maintain program performance measures of effectiveness (MOEs), KPIs, and compliance tracking tools for enterprise-wide lessons learned resolution.
- Lead the drafting, design, and assembly of the Quarterly NAVMEDLLP Executive Brief delivered to BUMED leadership, highlighting pending submissions, resolution milestones, and compliance rates.
- Prepare executive summaries, one-pagers, white papers, and presentation decks that translate complex military-medical findings into executive-ready briefings.
- Comply with Department of the Navy (DON) and OPNAV records management disposition schedules for all program documentation.
Requirements
Qualifications and Experience:
Required:
- Education: Bachelor’s degree in Healthcare Administration, Public Health, Business Administration, Project Management, Public Policy, or an equivalent field.
- Experience: Minimum of 2 to 4 years of professional experience in management consulting, military health systems analysis, program coordination, or operational healthcare operations.
- Analytical Skills: Proven ability to analyze qualitative and quantitative data, extract root causes, synthesize complex problem sets, and craft concise executive summaries.
- Technical Proficiency: Advanced skills in Microsoft Office Suite (Excel, PowerPoint, Word, SharePoint, Teams).
- Communication: Exceptional oral, written, and briefing skills with experience preparing formal briefings and reports for senior stakeholders.
Preferred:
- Direct experience supporting the Department of the Navy (DON), Bureau of Medicine and Surgery (BUMED), Defense Health Agency (DHA), or Military Health System (MHS).
- Working knowledge of the Joint Lessons Learned Information System (JLLIS) and ETMS2 / TMT task management software.
- Demonstrated understanding of Joint and Navy Lessons Learned policies (CJCSI 3150.25H, OPNAVINST 3500.37E, BUMEDINST 3500.3B).
- Familiarity with High Reliability Organization (HRO) principles, Lean Six Sigma concepts, or the Navy’s Get Real, Get Better methodology.
- Professional certifications: Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Lean Six Sigma Green/Black Belt, or Joint Lessons Learned Staff training from Joint Knowledge Online (JKO).
Work Authorization/Security Clearance: United States Citizenship is required. Security Clearance: Must possess an active DoD Secret clearance (or have the ability to obtain and maintain a Secret-level eligibility/favorable background investigation).
Work Environment: Work is conducted primarily in an office setting located in the National Capital Region (Falls Church, VA / BUMED Headquarters) or in a hybrid contractor environment as authorized by the client. Constantly operates a computer, teleconferencing tools, and enterprise document management systems. Must be able to remain in a stationary position approximately 75% of the time, with occasional movement throughout office facilities. Frequently communicates and collaborates via video teleconference, email, and face-to-face meetings with senior civilian and military stakeholders; must be able to exchange accurate information reliably.
At ReefPoint Group, we also have a comprehensive benefit plan to include:
- Base Health Insurance Plan for employee is 100% paid for by RPG
- Vision Coverage options
- Dental Coverage options
- Short-Term and Long-Term Disability Coverage at no cost to employee
- Employee Life Insurance at no cost to employee
- 401K after 90 days of employment using a QACA Safe Harbor plan
- At RPG, we believe that family time and personal time are important and make happier employees, so we offer Flexible Paid Time Off (PTO). Flexible PTO means that we don’t have a restrictive policy about how our employees use their PTO, including limiting the number of days. We understand that life happens, and we trust employees not to abuse our policy.
- Employee Assistance Program (EAP) through ADP
- Education Assistant
- Career Growth and Development Opportunities
ReefPoint Group, LLC is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, genetic information, or other characteristics protected by law. ReefPoint Group, LLC is also committed to providing equal opportunity and access to individuals with disabilities by ensuring that reasonable accommodations are provided to participants in the job application and interview process.