Technology Assistant

Summary We are seeking a motivated and detail-oriented Technology Assistant to join our team on a part-time basis at our Central Office. The ideal candidate will assist in the management and support of our technology systems, ensuring that all equipment and software are functioning efficiently. This position offers an excellent opportunity for individuals interested in gaining hands-on experience in technology support and operations.

Responsibilities

• Provide technical support to staff and users for hardware and software issues.
• Assist in the setup, installation, and maintenance of computers, printers, and other technology equipment.
• Help troubleshoot and resolve technical problems in a timely manner.
• Maintain inventory of technology equipment and supplies, ensuring that all assets are tracked and accounted for.
• Assist in the implementation of new technology initiatives and upgrades.
• Conduct regular updates and maintenance on software applications and systems.
• Provide training and support to staff on the use of technology tools and resources.
• Document and report issues and solutions to the Technology Manager.
• Participate in team meetings and contribute to the overall improvement of technology services.

Requirements

• High school diploma or equivalent; some college coursework in Information Technology or a related field is preferred.
• Basic knowledge of computer hardware, software, and networking concepts.
• Strong problem-solving skills and the ability to troubleshoot technical issues.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Familiarity with Microsoft Office Suite and other common software applications.
• Availability to work flexible hours, including evenings and weekends if necessary.
• Previous experience in a technology support role is a plus but not required.