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Sr. Quality Specialist, QMS & Compliance
PPL Healthcare LLC
United States
Customer Audits: Manage audit scheduling, readiness meetings, document requests, facility logistics, subject-matter expert preparation, audit-room activities, daily debriefs, observation…
Added 3 mins ago
PL
Business Development Manager, Ground Combat Vehicles
Primordial Labs
Remote, United States
- $145,000 to $195,000 USD / year
Build relationships across ground combat and ground robotics program offices, Army and Marine capability developers, test units, and experimentation formations.
Added 4 mins ago
Data Center Operations Manager-MEP
ENFRA
West Memphis, AR
The Data Center Operations Manager provides on-site leadership for mechanical field operations across an assigned data center project, building, or campus. The role translates the Director,…
Added 4 mins ago
Commercial Specialist
AutoZone
Lexington, KY
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth…
Added 4 mins ago
MI
Senior Training Coordinator
Medline Industries, LP
Perryville, MD
- $23.25 to $33.75 USD / hour
Provide end-to-end administrative and tactical support to our L&D day-to-day operations and facilitating/producing specific learning experiences.<br>Coordinate and execute training…
Added 6 mins ago
Capital Accounting Manager
CyrusOne Management Services LLC
Dallas, TX
We are looking for an experienced Accounting Manager to lead the Company’s capital accounting function. The successful candidate will oversee accounting activities related to construction…
Added 7 mins ago
Customer Reference Specialist
ServiceNow
Remote, United States
As a Customer Reference Program Specialist on the Customer Marketing team, you will run the day-to-day operations of our customer reference program. You will match customers with prospects,…
Added 7 mins ago
Assistant Site Manager, DashMart
DoorDash USA
Chicago, IL
You have 3+ years’ experience: In Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or related field
Added 8 mins ago
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Business Administration Coordinator
Bishop-McCann LLC
Kansas City, MO
- $20 to $25 USD / hour
…You bring a sharp eye for detail, a knack for inventory and logistics, and the follow-through to make sure nothing gets…
Added 12 mins ago
Economics & Planning Advisor/Engineer
Marathon Petroleum Company LP
Catlettsburg, KY
VCO views this as a growth opportunity for an employee seeking to gain knowledge in refinery logistics & economics, as well as the commercial side of the business.
Added 13 mins ago
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Plant Manager I - US
Chemtrade
Catawba, SC
- $85,327.12 to $98,459.83 USD / year
This individual manages all aspects of operations at the facility. The plant manager ensures the safe operation of the facility, ensures environmental compliance, is accountable for…
Added 18 mins ago
Technical Area Manager, re:Cycle Reverse Logistics
re:Cycle Reverse Logistics LLC
Florence, KY
re:Cycle Reverse Logistics is looking for a Technical Area Manager for its Reverse Logistics operation based in Florence, KY. Our mission is to manage and scale information technology asset…
Added 19 mins ago
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Accounts Payable Specialist
Aston Carter
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- $23 to $24 USD / hour
…structured office environment and reports to the Accounts Payable Manager. The role involves regular use of Microsoft Word, Excel, and a large ERP system such as SAP to process a high…
Added 19 mins ago
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Sourcing Manager
Aston Carter
Seattle, WA
- $55 to $65 USD / hour
Job Title: Sourcing ManagerJob DescriptionSourcing Manager role focuses on leading strategic sourcing initiatives for a future-state warehouse and distribution network across North America…
Added 19 mins ago
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Senior Logistics Manager
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Bedford, MA
- $130,000 to $150,000 USD / year
Plan with precision - You’ll coordinate mission‑critical logistics operations - aligning funding, manpower, materiel, and facilities with program schedules to enable flawless execution.
Added 20 mins ago
PR Service Manager
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…various reporting tools, Team Members observations and General Manager/ District Manager…
Added 21 mins ago
Sr Manager, Regional Process Safety Management
Americold Global
Remote, United States
Minimum 12 years of process operations or process safety experience in industrial or manufacturing settings.
Added 21 mins ago
Assistant Director, Alumni Engagement NE
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…donors, affinity groups, and lifelong learning. This includes program conceptualization, venue scouting, logistics, creation of “run of show” documents, and on-site execution of events.…
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Manager II, Logistics Operations
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Operates in close collaboration with outsourced Logistics Operations providers and internal organization. Planning Ordering, Purchasing and Customer Account Specialists in local region
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Management Trainee
Garland, TX
As a Management Trainee, you will participate in our Operations Management Trainee Program. This is an entry level training position and consists of an intensive 16-week training program…
Added 23 mins ago
New Grad- Project Manager, Manufacturing
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Symbotic is seeking a New Grad- Project Manager to join our External Manufacturing organization. Your job will be to support project coordination across our manufacturing programs while…
Added 23 mins ago
Staff Assistant ll
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…II. The selected candidate will report to the 7011 Business Manager. The position requires adaptability and the ability to manage multiple priorities in a dynamic work environment where…
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Manager of Industry Partnerships
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The Manager of Industry Partnerships cultivates strategic connections with independent automobile dealer associations, independent auctions, industry organizations, conference organizers…
Added 24 mins ago
Commodity Leader - America's Engineered Systems
Wabtec
Remote, United States
The Lead Engineered Systems Commodity Manager will work closely with global and regional supply chain teams, engineering, project sourcing, operations, and strategic suppliers. This role…
Added 24 mins ago
Commodity Leader - America's Engineered Systems
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The Lead Engineered Systems Commodity Manager will work closely with global and regional supply chain teams, engineering, project sourcing, operations, and strategic suppliers. This role…

Redwood Logistics

Customer Operations Representative

Chicago, IL, United States

$45,000

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Job details

Pay: $45,000
Posting language: English
Posted: Nov 2, 2026

Original job description

Customer Operations Representative

Reports To: Senior Manager of Strategic Operations

Location: Chicago, IL

Environment: Hybrid (4 days onsite, 1 remote (after 90 day training period)

Status: Non-Exempt; Salaried

Work Schedule:

This position is full-time and hybrid Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage.

Who We Are:

Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.

Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.

Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.

Purpose of Your Work:

As a Customer Operations Representative, working within Redwood Multimodal (one of our entities), you will be responsible for providing excellent customer service while overseeing daily operational functions which may include: correcting customer problems, data entry, load building, scheduling appointments, and more. The ideal candidate will work well in a dynamic and fast-paced environment while maintaining the ability to multi-task and prioritize responsibilities.

How You Make a Difference Everyday:

Oversee and manage operational workflow for designated accounts, providing exceptional customer service
Identify, investigate, and correct unique customer problems and order delays
Schedule freight pick-up and delivery appointments
Precise data entry work which includes building orders in Redwood’s proprietary TMS
Provide freight status updates to shippers, receivers, customers, and internal parties
Communicate relevant updates to customer and/or internal carrier account teams as needed
Verify all freight charges, and resolve all accounting discrepancies prior to final invoicing
Proactively generate and process appropriate paperwork for orders, maintaining a strong attention to detail
Efficient and effective problem-solving related to customer shipments.

You’ve Got This?

Clear and effective communication/interpersonal skills
Ability to change focus quickly due to demands of market conditions and/or company needs
Exceptional attention to detail
Strong critical thinking skills
Prior customer service experience a plus

Compensation Range:

Salary Range:

$45,000

This position is eligible to earn monthly incentives based on individual and company performance.

The estimated pay range reflects an anticipated range for this position. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the geographical location in which the applicant lives and/or which they will be performing the job.

What We Offer:

Access to experts and resources for your Learning & Development journey
Opportunity for internal mobility
Employee referral bonus program
Employee Resource Groups (ERGs)
Annual fundraising and volunteer events to give back to communities
Paid time off, floating holidays, time off to volunteer and rollover
Paid parental leave
Medical, dental, vision and 401k plans (with match)
Flexible spending account, mass transit and dependent care plans available
Health savings account, with a annual company contribution for plan participants
Short-term and long-term disability; life insurance policies subsidized by company
Additional benefits including pet insurance, accident care, access to legal advice and more

Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.