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VH
Clinical Laboratory Scientist (Laboratory Information Manager)
Veterans Health Administration
Charleston, SC
- $107,048 to $139,166 USD / year
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Added just now
CN
Recreation Aide (Auto Skills Center)
Commander, Navy Installations Command
Gulfport, MS
- $16 USD / hour
Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation and fitness programs.
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Supervisory Inventory Management
Veterans Health Administration
Topeka, KS · Leavenworth, KS
- $75,897 to $98,671 USD / year
…assesses training and educational needs and implements training…
Added 3 mins ago
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Management Analyst
Veterans Health Administration
Location Negotiable After Selection
- $90,925 to $118,204 USD / year
Serves as the primary Financial Manager, with full responsibility to plan, develop and execute the Budget for the assigned District Zone.
Added 3 mins ago
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Supervisory Air Traffic Control Specialist
Federal Aviation Administration
Fort Worth, TX
- $193,799 to $228,000 USD / year
Serves as a Support Manager in an en route facility, responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for the…
Added 4 mins ago
Station Manager
Chevron
PORTLAND, OR
Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Handle accidents/incidents professionally and immediately.
Added 5 mins ago
DA
Supervisory IT Specialist
Deputy Assistant Secretary for Information and Technology
Location Negotiable After Selection
- $147,945 to $192,331 USD / year
Establishes, resources, implements, and assesses cyber workforce management programs; develops career paths, qualification standards, and workforce metrics in accordance with organizational…
Added 5 mins ago
VH
Management and Program Analyst
Veterans Health Administration
Location Negotiable After Selection
- $89,508 to $138,370 USD / year
…visualization products to evaluate the effectiveness of VISN and HSA programs, identify risks, and recommend improvements to…
Added 5 mins ago
OO
Program Manager
Office of Personnel Management
Columbus, OH
- $154,378 to $197,200 USD / year
As a Program Manager at the GS-0340-15, you will be part of HR Solutions, Office of Personnel Management. If selected, you will lead the planning, management, and delivery of…
Added 5 mins ago
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AIRCRAFT MECHANIC
Air National Guard Units
Westfield, MA
- $44 to $52 USD / hour
(4) Plans, develops and conducts training during the technician work week to a multi facet workforce comprised of from 3 to 8 assigned military positions. Training sessions are designed to…
Added 5 mins ago
MD
Interdisciplinary (General Engineer/Operations Research Analyst)
Missile Defense Agency
Colorado Springs, CO · Redstone Arsenal, AL
- $91,870 to $144,102 USD / year
Assists Test Resource Manager and Resource Test Director with flight test planning and execution to ensure test requirements are met.
Added 5 mins ago
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Transportation Assistant
Veterans Health Administration
San Francisco, CA
- $56,767 to $73,796 USD / year
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional;…
Added 5 mins ago
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Supervisory Criminal Investigator
Immediate Office of the Assistant Secretary for Operations, Security, and Preparedness
Washington, DC
- $147,899 to $192,275 USD / year
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional;…
Added 5 mins ago
VB
Management and Program Analyst
Veterans Benefits Administration
Salt Lake City, UT · Washington, DC · Indianapolis, IN · Philadelphia, PA · Saint Paul, MN
- $63,795 to $118,204 USD / year
…Pension and Fiduciary (P&F) Service administers the pension programs and fiduciary activities for compensation, dependency and indemnity compensation (DIC) and pension beneficiaries…
Added 8 mins ago
VH
Registered Nurse- CLC Restorative Coord
Veterans Health Administration
Poplar Bluff, MO
- $64,783 to $129,884 USD / year
…expertise. Accountable to develop and implement educational programs and/or in-services to keep nursing staff current in restorative care practice and documented competencies. Implements…
Added 8 mins ago
VH
Registered Nurse- CLC Restorative Coord
Veterans Health Administration
Poplar Bluff, MO
- $64,783 to $129,884 USD / year
…expertise. Accountable to develop and implement educational programs and/or in-services to keep nursing staff current in restorative care practice and documented competencies. Implements…
Added 8 mins ago
MD
Interdisciplinary General Engineer/Operations Research Analyst
Missile Defense Agency
Redstone Arsenal, AL · Colorado Springs, CO
- $129,096 to $197,200 USD / year
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional;…
Added 8 mins ago
CF
Management Analyst
Centers for Medicare & Medicaid Services
Woodlawn, MD
- $102,415 to $133,142 USD / year
Coordinating enterprise-level workforce forecasting for 1-800-MEDICARE and Health Insurance Marketplace contact centers by analyzing call volumes, seasonal patterns, and policy changes to…
Added 8 mins ago
VH
Physician - Chief of Emergency Medicine (Detail)
Veterans Health Administration
Wichita, KS
- $300,000 to $400,000 USD / year
Assess demand, workforce capacity, operational risks, and opportunities to improve efficient delivery of emergency care.
Added 8 mins ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Vancouver, WA · Portland, OR
- $56,716 to $73,731 USD / year
…accessible health care. VA is committed to cultivating a dedicated workforce of highly skilled employees who understand, believe in and take pride in VA's mission. AMSAs are essential to…
Added 8 mins ago
TS
Assistant Federal Security Director for Screening
Transportation Security Administration
Miami, FL
- $157,563 to $204,831 USD / year
Practice, promote, and implement programs that reinforce critical thinking skills, specialized communication tactics, and improve the ability of the workforce to make independent, security…
Added 8 mins ago
VH
PEER SPECIALIST
Veterans Health Administration
Salisbury, NC
- $46,421 to $82,033 USD / year
Added 11 mins ago
VH
Supervisory Vocational Rehabilitation Specialist
Veterans Health Administration
Omaha, NE
- $90,402 to $117,525 USD / year
…Rehabilitation and Community-Based Compensated Work Therapy programs, including Supported Employment, Transitional Work, Community-Based Employment Services, and Supported Education. The…
Added 11 mins ago
VH
Motor Vehicle Operator
Veterans Health Administration
Montrose, NY
- $30 to $35 USD / hour
Added 11 mins ago
VH
Acquisition & Utilization Specialist
Veterans Health Administration
McClellan, CA
- $68,419 to $107,620 USD / year

RedVectorcom LLC

Customer Success Manager - Commercial

Cincinnati, OH, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Description Vector Solutions is a leading, AI-enabled, performance platform powering safe, compliant, and efficient operations for the public, educational, and commercial sectors. We bring training, safety, and workforce operations together to boost readiness, reduce risk, and drive high-performance results for the everyday heroes who count on us. Vector Solutions is seeking a Customer Success Manager who will be responsible for cultivating and maintaining strong customer relationships, ultimately ensuring that all client needs are met, resulting in strong satisfaction with our web-based programs. Customer Success Managers oversee a sizable book of business focusing on implementation, customer engagement and proactive communication, while also participating in shared team responsibilities. Team members in this role are exceptional communicators, solution-focused, and creative problem solvers. They have a demonstrated ability to work independently, in addition to collaborating with other team members and cross-functional committees. Customer Success Managers have a thorough understanding of our product offerings, our clientele, and our internal processes. What You'll Do - *Drive retention and expansion of customers in your book of business by strategically and tactically advising customers to ensure platform adoption. - Serve as the primary contact for administrators in your book of business. - Conduct regular business reviews to achieve success against customer goals. - Proactively communicate platform updates, best practices, and progress against open issues to your book of business. - Identify and escalate major product issues, client concerns, and retention risks. - Host best practices webinars and office hours on a rotating schedule. - Participate in the User Acceptance Testing as requested by senior leadership. - In tandem with your platform team, work to maintain a helpful and up-to-date knowledge center by identifying needs and creating and updating articles. - Contribute to team projects as directed by leadership. - Serve as a point of escalation for customer support issues. - Thoroughly understand your product, including independently providing demonstrations to customers. - Identify, document, and resolve issues that occur including assisting junior team members with problem solving. - Assisting senior team members. - Other duties as assigned. What We're Looking For: - Ability to perform in a self-managed environment. - Excellent interpersonal skills needed to develop strong business relationships with clients. - Proficient in Microsoft Offices suite (Excel, Word, PowerPoint, Office), CRM (Salesforce), and the ability to learn additional software. - Confidence in presenting new ideas to clients and high-level executives. - Outstanding customer skills, attention to detail, and expertise in resolving customer issues quickly. - Excellent communication skills verbally and written in addition to presentation skills. - Strong work ethic and ability to work independently with minimal supervision. - Excellent organizational skills. - Ability to adapt to new conditions, assignments, and deadlines. - Excellent time management, goal setting and prioritization capability. - Thrives working in a fast-paced, team environment. - Ability to travel up to 10% - Bachelor's degree in a related field preferred. - 3-5 years' experience in a customer-facing, service-oriented position focusing on relationship management. - Proven expertise in customer renewal strategies with a strong track record of driving retention and fostering long-term relationships What You Can Expect From Us: Friendly, open, and casual work

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