Warehouse & Logistics Specialist

The Warehouse and Logistics Specialist is responsible for coordinating shipping and receiving activities, ensuring equipment and materials are properly packaged, shipments are processed accurately, and appropriate documentation is completed. Supports cost-effective shipping by identifying the lowest reasonable shipping rates while ensuring timely and reliable delivery.

Primary Responsibilities:

• Inspect all incoming packages for damage prior to accepting.
• Receive & document incoming shipments in supply chain database (Navision) and alert order manager of arrival.
• Coordinate with order manager to resolve issues related to incorrect/damaged parts.
• Organize/store inbound equipment, be able to report on available order inventory.
• Process and document outgoing package and LTL freight shipments in accordance with guidelines set forth by supply chain management.
• Maintain organization in the workspace/warehouse
• Generate outbound/return shipments when needed, coordination with HR/IT on issues related to staff equipment. Sharing tracking information related to outbound/inbound shipments.
• Coordinate with Order Managers for remote shipments of equipment for RMAs.
• Monitor inventory of general office and shipping supplies, coordinate with staff.
• Be proactive in identifying process improvements with our internal customers, communicating with key staff to facilitate the improvements.
• Assist sales in quoting out logistics services such as storage and shipping costs
• Maintaining a relationship with freight and package carriers to establish optimal service
• Communicating with carriers to resolve issues with delays, damage, loss related to shipments, including international shipments.
• Coordinate with Supply Chain/Finance to audit warehouse inventory monthly
• Research and evaluate options to improve the efficiency of the warehouse.
• Assist with evaluation of carrier performance; communicate with carriers regarding their performance, determine ways to improve/avoid issues.
• Assist warehouse manager with assessing the organization.
• Assisting in managing the company vehicles and machinery.
• Yearly inventory check of all items stored in the warehouse.
• Other business duties as assigned

Minimum Education/Certification/Experience Requirements:

• High school diploma
• 1-3 years of experience shipping and receiving, warehouse operations, inventory management, or logistics

Preferred Education/Certification/Experience:

• Experience working for a value-added reseller (VAR), technology distributor, or similar organization with equipment logistics, shipping and receiving, and inventory management operations.
• Efficient and effective professional communication
• General computer knowledge
• Database experience
• Warehouse Receiving and Shipping
• Knowledge of OSHA practices

Knowledge, Skills and Abilities:

• Knowledge of external shipping software
• Knowledge of industry approved shipping protocol

Essential Elements:

​​Ability to lift packages up to 50 pounds into storage for small parcels (from floor to waist or chest height). Ability to lift packages over 50 pounds from floor to pallet (floor to knee height). Position requires standing 4 – 6 hours a day. Position requires walking 1 – 2 hours a day. Position requires sitting 1 – 2 hours a day.

This position is an office position that requires remaining in a stationary position for multiple hours throughout the workday.

This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.