Developer II, Software Web Development, Full Stack Developer

Red River is seeking a talented Full Stack Developer to support an existing project in Sacramento, CA.

Primary Goals:

• Conversational AI: Design and implement end-to-end chatbot solutions using React, Node.js, and Microsoft Bot Framework.
• Workflow Development: Lead the creation of guided journeys for live chat, affordability tools, tax forms, and account recovery.
• Integration: Connect chatbot services with Salesforce for seamless live agent handoffs.
• Content Management: Update website features and content using Cloud Cannon CMS and Jekyll.
• Develop and maintain responsive, multilingual web applications using React, Next.js, JavaScript, and TypeScript.
• BuilD reusable UI components and integrate dynamic website content through Sanity CMS.
• Enhance CMS functionality, publish workflows, content management, and backup processes.
• Implement and validate web analytics tracking, page interactions, and user engagement events.
• Conducted functional testing, regression testing, and UAT across website features and business tools.
• Investigated and resolved frontend, CMS, localization, and production issues.
• Managed source code using Git/GitHub and supported CI/CD pipelines, code reviews, and production releases.
• Optimization: Utilize Azure services and Dashbot analytics to monitor performance and improve user engagement.
• The Chatbot Developer will ensure the ability for content contributors to edit and publish content through Microsoft QnA Maker to UAT environments where they can test content and publish to Production environments.
• Enable chatbot conversations to be logged using Microsoft CosmosDB where conversation history can be retrieved upon a user’s return to the Chatbot.
• Provide robust features to support dialogue management, extensive conversational flows, and machine learning.
• Utilize Azure Pipelines for performing build tasks and maintaining Continuous Integration (CI) and Continuous Deployment with all environments.

Minimum Education/Certification/Experience Requirements:

• Minimum of four (4) years of demonstrated full-time experience in software development
• Experience with Chatbot/Virtual assistant frameworks especially Microsoft Bot-Framework
• Familiar with Microsoft Azure Cloud and services
• Familiar with No-SQL databases (Like Cosmos DB)
• Proficient in Node.js
• Working knowledge of Natural Language Processing
• Well versed with HTML, JS, CSS
• Familiar with front end technologies. React.js preferred.
• Familiar with PowerBI or other data visualization tools.
• Salesforce experience is plus.
• Redis Cache
• ReactJS
• DevOps CI/CD
• Experience with any mainstream Chatbot platforms
• Bachelor’s Degree or equivalent