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Added 13 mins ago
Oracle HCM Platform Manager
QualityAI
Santa Clara, CA
We are looking for a Oracle HCM Platform Manager to join our growing team in United States!
Added 27 mins ago
Area Manager, Devices and Services Physical Security
Amazon.com Services LLC
Sunnyvale, CA
…seeks a seasoned corporate security leader to serve as an Area Manager for Amazon Devices & Services (D&S) spaces primarily at West Coast sites and also across AMER. This position demands…
Added 45 mins ago
Care Manager
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Mount Morris, NY
…development disabilities. The Care Coordinator also known as a Care Manager has an overall responsibility for coordinating and advocating for all aspects of the individual’s care including,…
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CH
Systems Administrator, Senior
Cayuse Holdings
Pearl Harbor, HI
- $85,000 to $98,000 USD / year
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Added 45 mins ago
CH
Systems Administrator, SME
Cayuse Holdings
Pearl Harbor, HI
- $100,000 to $114,000 USD / year
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Data Analyst
Cayuse Holdings
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Added 1 hour ago
Manager Information Technology 3
Northrop Grumman
Linthicum Heights, MD
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Added 1 hour ago
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Annapolis Junction, MD
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Data Analyst
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- $100,000 to $110,000 USD / year
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Added 1 hour ago
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Data Analyst
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Augusta, ME
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Data Analyst
Cayuse Holdings
Helena, MT
- $100,000 to $110,000 USD / year
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Added 1 hour ago
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Memphis, TN
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Document Control Specialist
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Added 1 hour ago
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Data Analyst
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Carson City, NV
- $100,000 to $110,000 USD / year
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In this role, you will have the unique opportunity to work across all wastewater workgroups and lines of business to shape how our utility adapts to changing regulations and builds…
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Senior Software Technical Program Manager
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San Jose, CA
We are seeking a Senior Technical Program Manager (TPM) to drive cross-functional planning and execution for our High Performance Compute, Simulation, and Test Teams. In this role, you will…
Added 1 hour ago
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Data Analyst
Cayuse Holdings
Concord, NH
- $100,000 to $110,000 USD / year
Meets with Government clients to understand business needs, define data engineering and analysis objectives, identify data sources, and develop robust data integration and processing…
Added 1 hour ago
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Data Analyst
Cayuse Holdings
Providence, RI
- $100,000 to $110,000 USD / year
Meets with Government clients to understand business needs, define data engineering and analysis objectives, identify data sources, and develop robust data integration and processing…
Added 1 hour ago
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Data Analyst
Cayuse Holdings
Baton Rouge, LA
- $100,000 to $110,000 USD / year
Meets with Government clients to understand business needs, define data engineering and analysis objectives, identify data sources, and develop robust data integration and processing…
Added 2 hours ago
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Data Analyst
Cayuse Holdings
Des Moines, IA
- $100,000 to $110,000 USD / year
Meets with Government clients to understand business needs, define data engineering and analysis objectives, identify data sources, and develop robust data integration and processing…
Added 2 hours ago
Business Development & Field Innovation Manager
Motorola Solutions, Inc.
Remote, United States
Motorola Solutions Applied Technology is seeking a forward-thinking, technically grounded Business Development & Field Innovation Manager to drive growth and market expansion across our…
Added 2 hours ago
Software Engineering Manager for Cloud, DevOps & AI
Daimler Truck North America LLC
Portland, OR
As a Software Engineering Manager for Cloud, DevOps & AI, you will own the vision, strategy, planning, development, implementation, and management of a comprehensive IT portfolio that spans…
Added 2 hours ago
SI
Sr. Manager, GTM Product Marketing, Informatica from Salesforce
Salesforce, Inc.
WA
- $143,400 to $216,900 USD / year
Deep understanding of data management, data integration, governance or AI/data platforms, and the ability to translate technical capability into business value.

Closed listing

Red Hat

Technical Account Manager

Des Moines, IA, United States

The salary range for this position is $96,440.00 - $154,190.00.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

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Job details

Pay: The salary range for this position is $96,440.00 - $154,190.00.
Experience: 3+ years of Linux or UNIX system administration experience
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

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Full time

R-060111

The Red Hat services team is looking for an experienced System administrator engineer to join us as a Technical Account Manager. In this role, you will provide adoption guidance, implementation of good practices and supportable insights to customers for the Red Hat OpenShift and Infrastructure solutions portfolio.

Technical Account Managers (TAMs) are highly technical and experienced engineers who work with customers on their strategic needs and mission-critical environments. As part of the services organization, the TAM works on behalf of the customer as their advocate with engineering. TAM works proactively to prevent incidents. When a problem occurs, the TAM will work with the customer to resolve the incident by coordinating efforts within Red Hat.

TAM aims to support the development, deployment, and support teams, ensuring that the best practices for configuration, tuning, and use of Red Hat products are applied.

You will act proactively, with a critical eye on the customer environment providing information and insights to facilitate the adoption of the technologies, keeping the environment supported, understanding customer objectives and priorities increasing customer loyalty, understanding IT infrastructure, internal processes and business needs, facilitating collaboration with other vendors and advocating for customers.

What you will do:

Conduct regular technical reviews of customer infrastructure, hardware, and environments to proactively identify, prevent, and mitigate potential technical risks.
Deliver technical advice and guidance to optimize performance across current and future Red Hat products.
Develop and support solutions for complex technical challenges, serving as an escalation point.
Partner closely with Red Hat Engineering, Product Management, and Technical Support teams to debug, test, and resolve customer issues.
Manage customer use cases with clear, concise, and thorough case documentation.
Capture and share learnings, technical reviews, and case outcomes through defined knowledge management processes, best practices, and internal training materials.
Serve as the customer's primary technical advocate within Red Hat.
Conduct regular account reviews with customers and internal stakeholders to align on goals and environment status.
Work on-site and connect directly to customer systems as required.
Maintain deep technical expertise across assigned Red Hat products and customer technical environments.
Serve as a technical mentor for junior team members.

What you will bring:

3+ years of Linux or UNIX system administration experience
Prior experience in a support, development, engineering, or quality assurance organization
Technical knowledge of the Linux kernel and Linux file system
Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
Outstanding verbal and written communication skills
Ability to convey complex information to customers clearly and concisely
Ability to manage multiple issues and projects with an eye for detail
Hands-on experience with a variety of hardware vendors

The following are considered a plus:

Bachelor's degree or equivalent in a technology-related discipline, ideally computer science or engineering
Professional background in software engineering, specifically with RPM-based Linux and Java technologies
Hands-on experience with Red Hat products, such as OpenShift and Ansible
Experience working within DevOps environments, including deployment in cloud infrastructures and development of containerized applications
Experience in system management, cloud, or server virtualization
Solid comprehension of Continuous Integration and Continuous Delivery (CI/CD) concepts alongside source code management tools such as Git or SVN
Prior experience in a technical leadership or mentorship role
Active Red Hat Certified Engineer (RHCE) certification
Active US security clearance
Experience working within the public sector

The salary range for this position is $96,440.00 - $154,190.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits

Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

We’re the world’s leading provider of enterprise open source solutions - including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are.

Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.

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