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Added 2 mins ago
Manager Programs 3
Northrop Grumman
Melbourne
Northrop Grumman’s Aeronautics Systems sector is seeking a Program Manager 3 to serve as the Development Sub-IPT Lead in support of Test and Evaluation. This role will provide integrated…
Added 2 mins ago
Information Systems Engineer Manager 2
Northrop Grumman
Beale AFB
Northrop Grumman Aeronautics Systems has an opening for an Information Systems Engineer Manager 2 to join our team of qualified, diverse individuals within our Aircraft Solutions…
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Manager Electronics Engineering
Northrop Grumman
Baltimore
Minimum 7 years of related engineering experience including responsibility as a program integrated product team lead (IPT Lead) or technical lead
Added 2 mins ago
Manager Programs 2
Northrop Grumman
Melbourne
Northrop Grumman’s Aeronautics Systems sector is seeking a Program Manager 2 to lead supplier integration in support of Test and Evaluation. This role will coordinate the delivery of…
Added 4 mins ago
Group Product Manager, Privacy
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SitusAMC
Des Moines, IA
This highly visible role partners with engineering, DevOps, Agile delivery, security, infrastructure, architecture, compliance, and business stakeholders. The role also leads the Azure…
Added 11 mins ago
Cloud Marketplace Operations Program Manager
NetApp
Morrisville, NC
NetApp is looking for an experienced Cloud Marketplace Operations Program Manager to help operate and scale our business across AWS Marketplace, Microsoft Azure Marketplace, and Google…
Added 11 mins ago
Senior Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Remote, United States
Turner & Townsend is seeking an experienced Senior Cost Manager / Quantity Surveyor to support a large-scale, mission-critical data center program as the primary client-facing cost…
Added 12 mins ago
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Data Analyst
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Raleigh, NC
- $100,000 to $110,000 USD / year
The Data Engineer/Analyst collaborates with clients, data scientists, and software engineers to develop and optimize data pipelines, ETL processes, and database structures that support IRS…
Added 12 mins ago
Electrical Technician
Gila Bend
…(GED) is preferred but not required; completion of applicable technical or vocational training, including completion of an accredited electrical apprenticeship program; 3-4 years related…
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Program Management Leader
Cushman & Wakefield
Raleigh, NC · Charlotte, NC
· Participation: The Program Management Lead may participate (as needed) in project-specific meetings hosted by the dedicated project team to remain informed on the project status and to…
Added 23 mins ago
Engineering Manager(Manufacturing)
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Fremont, CA
Represent Manufacturing Engineering in customer audits, technical reviews, and program meetings.
Added 25 mins ago
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Scientist/Geoscientist
AECOM
Anchorage, AK
- $83,000 to $120,000 USD / year
This position will be on either a project management or technical support track. Qualified candidates (or candidates with the desire to take on these roles) would work closely with…
Added 25 mins ago
Manager / Senior Manager, Data Products & Programs
Simon & Schuster
New York, NY
…everyday work and enable faster, better-informed decisions. The Manager or Senior Manager, Data Products & Programs will lead a portfolio of data- and AI-enabled software initiatives from…
Added 28 mins ago
Technical Project Manager
Autoscience
Menlo Park, CA
- Experience as a Project Manager, Program Manager, or Technical Program Manager at a fast moving software or AI company
Added 35 mins ago
Project Manager (Remote)
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
Experience with project management execution in a modern software environment; experience managing technical projects.
Added 37 mins ago
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L&I DOSH Industrial Hygiene Compliance Investigator 1, 2, OR 3 Reg 1
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Bellingham, WA · Mount Vernon, WA · Everett, WA
- $5,376 to $9,246 USD / month
…workplace environmental hazards? Do you want to apply your technical expertise in occupational exposure assessment to make Washington’s workplaces…
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Account Sales Executive (2026-047)
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Remote, United States
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Account Sales Executive (2026-047)
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Added 39 mins ago
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AI Product Manager
Globality, Inc.
Palo Alto, CA
- $150,000 to $250,000 USD / year
As an AI Product Manager, you will own the agent and AI layer of Glo, including the product decisions behind how it is designed and implemented, from agent architecture and orchestration to…
Added 40 mins ago
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Project Administrator, Staff
M.C. Dean, Inc
Frederick, MD
- $26.77 to $30.11 USD / hour
Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values - agility, expertise, and trust - we foster a collaborative…
Added 44 mins ago
Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Indianapolis, IN
Turner & Townsend are looking for a Cost Manager to join our team and support construction cost services on a large-scale data center program located in Jefferson, approximately 40 miles…
Added 44 mins ago
Cost Manager / Quantity Surveyor- Data Center Construction
Turner & Townsend
Louisville, KY
Turner & Townsend are looking for a Cost Manager / Quantity Surveyor to join our team and support construction cost services on a large-scale data center program program located in…

Closed listing

Red Hat

Technical Account Manager

Raleigh, NC, United States

The salary range for this position is $96,440.00 - $154,190.00.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: The salary range for this position is $96,440.00 - $154,190.00.
Experience: 3+ years of Linux or UNIX system administration experience
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

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Full time

R-060111

The Red Hat services team is looking for an experienced System administrator engineer to join us as a Technical Account Manager. In this role, you will provide adoption guidance, implementation of good practices and supportable insights to customers for the Red Hat OpenShift and Infrastructure solutions portfolio.

Technical Account Managers (TAMs) are highly technical and experienced engineers who work with customers on their strategic needs and mission-critical environments. As part of the services organization, the TAM works on behalf of the customer as their advocate with engineering. TAM works proactively to prevent incidents. When a problem occurs, the TAM will work with the customer to resolve the incident by coordinating efforts within Red Hat.

TAM aims to support the development, deployment, and support teams, ensuring that the best practices for configuration, tuning, and use of Red Hat products are applied.

You will act proactively, with a critical eye on the customer environment providing information and insights to facilitate the adoption of the technologies, keeping the environment supported, understanding customer objectives and priorities increasing customer loyalty, understanding IT infrastructure, internal processes and business needs, facilitating collaboration with other vendors and advocating for customers.

What you will do:

Conduct regular technical reviews of customer infrastructure, hardware, and environments to proactively identify, prevent, and mitigate potential technical risks.
Deliver technical advice and guidance to optimize performance across current and future Red Hat products.
Develop and support solutions for complex technical challenges, serving as an escalation point.
Partner closely with Red Hat Engineering, Product Management, and Technical Support teams to debug, test, and resolve customer issues.
Manage customer use cases with clear, concise, and thorough case documentation.
Capture and share learnings, technical reviews, and case outcomes through defined knowledge management processes, best practices, and internal training materials.
Serve as the customer's primary technical advocate within Red Hat.
Conduct regular account reviews with customers and internal stakeholders to align on goals and environment status.
Work on-site and connect directly to customer systems as required.
Maintain deep technical expertise across assigned Red Hat products and customer technical environments.
Serve as a technical mentor for junior team members.

What you will bring:

3+ years of Linux or UNIX system administration experience
Prior experience in a support, development, engineering, or quality assurance organization
Technical knowledge of the Linux kernel and Linux file system
Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
Outstanding verbal and written communication skills
Ability to convey complex information to customers clearly and concisely
Ability to manage multiple issues and projects with an eye for detail
Hands-on experience with a variety of hardware vendors

The following are considered a plus:

Bachelor's degree or equivalent in a technology-related discipline, ideally computer science or engineering
Professional background in software engineering, specifically with RPM-based Linux and Java technologies
Hands-on experience with Red Hat products, such as OpenShift and Ansible
Experience working within DevOps environments, including deployment in cloud infrastructures and development of containerized applications
Experience in system management, cloud, or server virtualization
Solid comprehension of Continuous Integration and Continuous Delivery (CI/CD) concepts alongside source code management tools such as Git or SVN
Prior experience in a technical leadership or mentorship role
Active Red Hat Certified Engineer (RHCE) certification
Active US security clearance
Experience working within the public sector

The salary range for this position is $96,440.00 - $154,190.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits

Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

We’re the world’s leading provider of enterprise open source solutions - including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are.

Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.

About employer

More about this job

Skills

Red Hat OpenShift
Provide information
Technical support
Documentation
Linux
UNIX
System administration
Quality assurance
Customer relations
Communication skills
Computer science
Oracle Java
Ansible
DevOps
CI/CD
Git
Leadership

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