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Added 5 mins ago
Senior Manager QA – Test Automation & Performance Testing
IPSY
United States
This position reports to a Senior Director of Engineering and can be fully remote from any of the 17 U.S. states where IPSY hires (see list of states above), but must be available to work…
Added 9 mins ago
U
Senior Product Marketing Director - Finance Solutions
UiPath
Remote, United States
- $200,000 to $240,000 USD / year
…works. We’re committed to creating category-leading enterprise software that unleashes that…
Added 20 mins ago
Director/ Senior Director, Lab Platform Engineering
Lila Sciences
Cambridge, MA
Lila is hiring a Director of Lab Platform Engineering to lead the team that builds and operates the hybrid on-premises and cloud infrastructure behind our automated labs. You will own the…
Added 38 mins ago
Engineer Propulsion Level 3/4
DS - MP - ABL - Rocket Center
United States
This position in on site at our Rocket Center, WV location. No remote opportunities available for this position.
Added 42 mins ago
Technical Program Manager-(Remote + Travel)
Fairwinds Technologies, L
Herndon, VA · Wilmington, DE · Middletown, DE · Aberdeen Proving Ground, MD
Fairwinds Technologies is a U.S.-based engineering firm specializing in Satellite Communications (SATCOM), RF Transmission Systems, Network Design, Systems Integration, and Digital Signal…
Added 1 hour ago
Engineer Propulsion Level 3/4
Northrop Grumman
Rocket Center
This position in on site at our Rocket Center, WV location. No remote opportunities available for this position.
Added 1 hour ago
Chief Engineer Level 5 - Linthicum
Northrop Grumman
Baltimore
This individual will lead a cross-discipline engineering team typically ranging from 5-25 people and interface with Engineering & Program Management, Manufacturing, Supply Chain, System,…
Added 1 hour ago
Principal Computer Systems Analyst (26-319)
Northrop Grumman
Colorado Springs · Huntsville
A Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Aerospace Engineering, Software Engineering, Systems Engineering, Mathematics, Physics, or a related…
Added 1 hour ago
Chief Engineer Level 6 - Linthicum
Northrop Grumman
Linthicum Heights
…development programs. This individual will lead a cross-discipline engineering team typically ranging from 5-25 people and interface with Engineering & Program Management, Manufacturing,…
Added 1 hour ago
Retail Program Manager: New Financial Centers
Cushman & Wakefield U.S., Inc.
Remote, United States
…success. Program deliverable(s) must contemplate use across a remote and distributed field…
Added 1 hour ago
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Senior Director, Technical Product Marketing-Phare OS
R1 RCM
Boise, ID
- $152,163 to $231,483 USD / year
R1 is seeking a Senior Director, Technical Product Marketing to articulate the technical foundations, architecture, and innovation behind Phare OS, the company's agentic Revenue Operating…
Added 1 hour ago
Senior Director, AI Platform Engineering Management
ServiceNow
Santa Clara, CA
We are looking for a Senior Director of Engineering who combines the instincts of a startup builder with the leadership experience required to scale products, teams, and organizations. You…
Added 1 hour ago
C
Senior Director, Engineering - ICM
CaptivateIQ
Remote, United States
- $237,440 to $373,630 USD / year
As Senior Director of Engineering for Incentive Compensation Management (ICM), you’ll lead the engineering organization behind our flagship product that customers rely on to pay their teams…
Added 1 hour ago
Principal Strategic Sourcing Lead - Technology
GitLab
Remote, United States
You'll partner with FinOps, Engineering, Go-to-Market, Finance, and Legal to turn hyperscaler commitments, marketplace programs, and AI pricing models into a competitive advantage. This…
Added 1 hour ago
Client Service Specialist - Temporary
Environ Energy
Remote, United States
…and written skills as well as intermediate computer/business software skill, and independent thinking…
Added 1 hour ago
Principal AI Platform Engineer
Avaya
United States
Agentic development is at the absolute core of our engineering philosophy. You will not just write code; you will act as a systems architect and director, guiding AI coding agents to…
Added 2 hours ago
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Senior Mechanistic Modeling Specialist - REMOTE
Global Life Sciences Solutions USA LLC
Remote, United States
- $115,000 to $125,000 USD / year
This position reports to the Director Mechanistic Modeling Services and is part of Clinical Programs and will be fully REMOTE.
Added 2 hours ago
Senior Technical Product Manager, Data Platform
Tempus AI, Inc.
United States
Immerse yourself in the tough problems we’re solving, and team with scientists, engineers, ML/AI engineering teams, and designers to develop elegant software solutions to solve those…
Added 2 hours ago
D
Staff AI Product Engineer | REMOTE
Distru
Remote, United States
- $200,000 to $300,000 USD / year
You'll own the architecture and technical direction of our AI product suite, partnering with our Director of AI Engineering, including:
Added 2 hours ago
Director of Customer Success
Resi
Remote, United States
The Director of Customer Success owns the client relationship after the sale and is accountable for Resi's retention. As Resi moves toward a more platform-driven model, this role defines…
Added 3 hours ago
Sales Director
Opinov8
United States
Opinov8 is an international digital engineering business serving customers in the US, UK and Europe through distributed delivery teams in Eastern Europe and Latin America. Our proposition…
Added 4 hours ago
Manager, Constructability - Modular - Data Center
Cupertino Electric
Houston, TX
Location: Salt Lake City, UT | Remote | Edgerton, WI | Houston, TX| Greater San Francisco Bay Area
Added 4 hours ago
International Network Engineer
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Huntsville, AL
Technology Security, Foreign Disclosure, and Export Control: Make sure all technical data, configurations, software, and discussions comply with Technology Security and Foreign Disclosure…
Added 4 hours ago
Senior Software Engineer
FlightSafety International Inc
Seattle, WA
This position is an individual contributor role reporting to the Director, Software Engineering.
Added 4 hours ago
Senior Software Engineer
FlightSafety International Inc
Seattle, WA
This position is an individual contributor role reporting to the Senior Director, Software Engineering.

Red Hat

Security Technical Account Manager - Project Lightwell

Boston, MA, United States

The salary range for this position is $124,230.00 - $198,630.00.

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Job details

Pay: The salary range for this position is $124,230.00 - $198,630.00.
Experience: 10+ years of experience working in a security role, customer support, development, engineering, or quality assurance (QA) organization.
Posting language: English
Posted: Jun 13, 2026

Original job description

Remote

Boston

R-057804

The Global Services Cross-Platform Team is looking for a Security Technical Account Manager dedicated to supporting customers in the recently announced Project Lightwell. In this role, you will be a subject matter expert in Security, Application Development practices (Java/Python/JavaScript), and the Red Hat Enterprise ecosystem, including RHEL, Satellite, and Ansible automation. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for major incidents, managing customer expectations and communications to ensure their resolution.

As a Security Technical Account Manager, you will work closely with our Engineering, Products and Technologies, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need excellent collaboration skills, the ability to learn new technologies quickly, and the ability to use your time efficiently.

This role reports directly to the Global Director, Red Hat Services Cross Platform Leader, and supports both the global and regional customers.

What will you do:

Liaise with Red Hat Product Security and partners on behalf of customers.
Liaise between customers’ operations and their security teams, and provide guidance on both general and industry-specific security paradigms.
Provide analytical support for routine, proactive security monitoring and any findings in any RH software that arise.
Provide analytical support for security impacts deriving from planned changes to any RH software on critical, sensitive systems, and timely diagnostic and remediation advice for ongoing security concerns affecting any RH software.
Mentoring security and operations staff regarding security attributes and security best practices for any RH software.
Facilitate customer use of the Project Lightwell clearinghouse to coordinate scanning, triage, patching, and backporting.
Collaborate with Red Hat Consulting to provide guidance on accelerating the software development lifecycle and OS patching at scale to maintain a trusted software supply chain.
Manage and grow customer relationships by delivering attentive, relationship-based support.
Build a sense of trust with customers and serve as their advocate within Red Hat
Perform technical reviews and share knowledge to identify and prevent issues.
Gain an understanding of customers’ technical infrastructures and environments, hardware, and offerings.
Create customer engagement plans and keep documentation on customer environments up to date.
Support enterprise customers implementing automated and containerized cloud application platform solutions.
Perform initial or secondary investigations and respond to online and phone support requests
Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve.
Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues.
Participate in internal projects and initiatives, and serve as a subject-matter expert and mentor for specific technical or process areas.
Deliver key portfolio updates and help our customers successfully implement upgrades.
Manage customer use cases and maintain clear and concise case documentation
Engage with Red Hat's solutions engineering teams to help develop solution patterns based on customer engagements and personal experience to guide platform adoption.
Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success.
Handle tough problems in an innovative way.
Subject Matter expert on the Security and the Red Hat portfolio.

What you will bring:

Associates' or Bachelor's degree or higher in computer science or a technical discipline
Red Hat Certified: RHCE (RHCA preferred)
Security Certification (CISSP, CCSP, CompTIA Security +, (ISC)² Certified in Cybersecurity (CC), Certified Ethical Hacker) preferred
Demonstrated track record of working in a strategic advisory role to senior IT and business executives
Applied knowledge and experience working in agile, scrum, and DevOps teams
10+ years of experience working in a security role, customer support, development, engineering, or quality assurance (QA) organization.
Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support.
Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely.
Competent comprehension of enterprise architecture and strategic business drivers.
Ability to manage multiple issues and projects with a focus on detail.
Application development and release engineering experience/knowledge. Great understanding of continuous integration (CI) and continuous delivery (CD) concepts.
Experience with or working knowledge of Red Hat Enterprise Linux (RHEL), Docker, Kubernetes, and Ansible
Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms
Willingness to travel to customer locations if required.
Ability to travel internationally.
This is a remote-based job that can be located anywhere in the U.S. within close proximity to an airport.

Other Skills:

Appreciation of and passion for open-source software
Deep knowledge of Red Hat Enterprise Linux
Experience with Red Hat’s technology portfolio
Previous experience as a developer, consultant or solutions architect

Red Hat will not be providing visa sponsorship for this position. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

The salary range for this position is $124,230.00 - $198,630.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits

Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

We’re the world’s leading provider of enterprise open source solutions - including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are.

Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.

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More about this job

Skills

Oracle Java
Python
JavaScript
Ansible
Relationship building
Collaboration
Coaching
Software development
Supply chain management
Documentation
Technical support
Computer science
CISSP
Cybersecurity
DevOps
Customer service
Quality assurance
Customer relations
Communication skills
CI/CD
Red Hat Enterprise Linux
Docker
Kubernetes
Microservices

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