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Operations Manager
Maersk Logistics & Services USA Inc.
VA
Summary Manages all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors.
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Principal Tech Program Manager, Personalization
Amazon.com Services LLC
Seattle, WA
- 5+ years of software development experience
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Software Engineering Manager, AWS EKS
Amazon Development Center U.S., Inc.
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Assistant Community Manager Manufactured Housing Community
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- $24 to $28 USD / hour
We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the…
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Patient Care Coordinator - Eyecare Specialties
EssilorLuxottica Group
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EOC CARES Program Coordinator
University of Central Oklahoma
Edmond, OK
- $42,000 to $45,000 USD / year
…including basic financial planning skills, and to assist in the application process. The goal is to increase the number of adult participants who enroll in postsecondary education…
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Funding Services Specialist I/II/III/Sr.
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Under the direction of the Funding Services Supervisor or Funding Services Assistant Manager, this position is accountable for processing and funding loan packages through the Consumer…
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GPS Field Technician
CRH
Grand Junction, CO
- $22 to $26 USD / hour
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Grading | Utilities Project Manager
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Rossville, GA
…click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and…
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Staff SW Engineer
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…high-quality solutions while contributing hands-on throughout the software development…
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Automation Testing Application Development Manager, Vice President
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Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
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Lead Energy Engineer
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Tuition reimbursement and access to professional-development resources.
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Principal, GTM Business Operations Manager
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Austin, TX · Denver, CO · NY · San Francisco, CA
…companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by…
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Case Manager (53529)
WESTCARE INC
Doral, FL
- $26.44 to $28.84 USD / hour
The Case Manager plays a vital role in supporting children and families involved in the child welfare system. This position ensures the safety, well-being, and permanency of children who…
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Senior Technical Program Manager, Dedrone
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Software Engineering Manager - Asset Management Group Technology
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Agile Development, Application Delivery Process, Application Development Tools, Coaching Others, Design Thinking, IT Environment, Software Process Improvement (SPI), System Testing
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Automation Testing Application Development Manager, Vice President
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IRVING, TX · JACKSONVILLE, FL · Irving, TX · Jacksonville, FL · Irving · Jacksonville
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Cybersecurity Engineer
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Added 14 mins ago
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SENIOR DATA BASE ANALYST (WT: SENIOR ORACLE DATA BASE ANALYST) - 76002130
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TALLAHASSEE, FL
- $78,000 USD / year
…questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be…
Added 15 mins ago
Assistant Community Manager
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TWDB 27-14 Engineer I-III/Project Manager IIS-IIIS
Texas Water Development Board (TWDB)
Austin, TX
- $6,126 to $7,577.51 USD / month
Performs moderately complex (journey-level) to highly complex (senior-level) engineering work. Work involves the development and implementation of all State funded programs, oversight,…

Red Hat, LLC

Technical Account Manager

Remote, United States

The salary range for this position is $96,440.00 - $154,190.00.

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Job details

Pay: The salary range for this position is $96,440.00 - $154,190.00.
Apply by: Nov 27, 2026
Experience: 3+ years of Linux or UNIX system administration experience
Posting language: English
Posted: Nov 2, 2026

Original job description

The Red Hat services team is looking for an experienced System administrator engineer to join us as a Technical Account Manager. In this role, you will provide adoption guidance, implementation of good practices and supportable insights to customers for the Red Hat OpenShift and Infrastructure solutions portfolio.

Technical Account Managers (TAMs) are highly technical and experienced engineers who work with customers on their strategic needs and mission-critical environments. As part of the services organization, the TAM works on behalf of the customer as their advocate with engineering. TAM works proactively to prevent incidents. When a problem occurs, the TAM will work with the customer to resolve the incident by coordinating efforts within Red Hat. TAM aims to support the development, deployment, and support teams, ensuring that the best practices for configuration, tuning, and use of Red Hat products are applied.

You will act proactively, with a critical eye on the customer environment providing information and insights to facilitate the adoption of the technologies, keeping the environment supported, understanding customer objectives and priorities increasing customer loyalty, understanding IT infrastructure, internal processes and business needs, facilitating collaboration with other vendors and advocating for customers.

What you will do:

Conduct regular technical reviews of customer infrastructure, hardware, and environments to proactively identify, prevent, and mitigate potential technical risks.
Deliver technical advice and guidance to optimize performance across current and future Red Hat products.
Develop and support solutions for complex technical challenges, serving as an escalation point.
Partner closely with Red Hat Engineering, Product Management, and Technical Support teams to debug, test, and resolve customer issues.
Manage customer use cases with clear, concise, and thorough case documentation.
Capture and share learnings, technical reviews, and case outcomes through defined knowledge management processes, best practices, and internal training materials.
Serve as the customer's primary technical advocate within Red Hat.
Conduct regular account reviews with customers and internal stakeholders to align on goals and environment status.
Work on-site and connect directly to customer systems as required.
Maintain deep technical expertise across assigned Red Hat products and customer technical environments.
Serve as a technical mentor for junior team members.

What you will bring:

3+ years of Linux or UNIX system administration experience
Prior experience in a support, development, engineering, or quality assurance organization
Technical knowledge of the Linux kernel and Linux file system
Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
Outstanding verbal and written communication skills
Ability to convey complex information to customers clearly and concisely
Ability to manage multiple issues and projects with an eye for detail
Hands-on experience with a variety of hardware vendors

The following are considered a plus:

Bachelor's degree or equivalent in a technology-related discipline, ideally computer science or engineering
Professional background in software engineering, specifically with RPM-based Linux and Java technologies
Hands-on experience with Red Hat products, such as OpenShift and Ansible
Experience working within DevOps environments, including deployment in cloud infrastructures and development of containerized applications
Experience in system management, cloud, or server virtualization
Solid comprehension of Continuous Integration and Continuous Delivery (CI/CD) concepts alongside source code management tools such as Git or SVN
Prior experience in a technical leadership or mentorship role
Active Red Hat Certified Engineer (RHCE) certification
Active US security clearance
Experience working within the public sector

The salary range for this position is $96,440.00 - $154,190.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits

Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

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