Jobs in the United States

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Added 16 mins ago
AI Project & Operations Manager
Jobgether
Remote, United States
The AI Project & Operations Manager will drive technology delivery and business operations for an innovative AI software platform serving the wood panel manufacturing industry. This senior…
Added 17 mins ago
Senior Software Engineer II
Invoca
Remote, United States
We are looking for a Senior Software Engineer II who builds leverage for the team, not just executes within it. You likely have:
Added 21 mins ago
A
Senior Regional Estimating Manager
AECOM
Roanoke, VA
- $155,000 to $265,000 USD / year
AECOM is seeking a Senior Regional Estimating Manager to lead and manage estimating services across our East Buildings + Places business. This position will be based in one of our regional…
Added 27 mins ago
OCONUS Logistics Manager
GD Information Technology, Inc.
United States
GDIT is seeking an experienced OCONUS Logistics Manager to support the IBD-SS program and Product Manager Force Protection Systems (PM FPS). This role serves as the senior logistics lead…
Added 1 hour ago
Senior Program Manager - Software Programs
Proofpoint
Boston, MA
We're looking for a Senior Program Manager to join our PMO team and lead complex, cross-product programs in a fast-paced environment. This person will drive projects delivery across…
Added 1 hour ago
Senior Manager, Embedded Software - Engines
Blue Origin Personnel, LLC
Huntsville, AL
As leader of a dedicated engineering team, you’ll ensure the successful delivery of all engine avionics software products. Serving as the single-threaded leader for your scope, you’ll…
Added 2 hours ago
Senior VDI Engineer
Valiant Solutions, LLC
St. Louis, MO
The Senior VDI Engineer will join a program providing User-facing and Data Center Services supporting an Intelligence Community customer. The team will work together to support innovative…
Added 2 hours ago
Senior Systems Administrator (College Support)
Valiant Solutions, LLC
Springfield, VA
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Added 3 hours ago
Senior Manager, Forward Deployed Engineering – Tax & Audit
Thomson Reuters (Tax & Accounting) Inc
Brooklyn, NY · NY · Ann Arbor, MI · Frisco, TX · Chicago, IL · Eagan, MN
10+ years of experience in software engineering or technical consulting, including 5+ years managing engineering teams, with demonstrated success hiring, developing and retaining senior…
Added 3 hours ago
Information Analyst III (US)
TD Bank
Portland, ME
May act as primary contact with technology to ensure sufficient hardware and software is in place to support information needs and the security of the data is well protected
Added 4 hours ago
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Senior Partner Success Manager (Remote)
Concentrix
Columbus, OH
- $105,000 to $110,000 USD / year
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Added 5 hours ago
Senior TPM, Mathematical Software & Algorithms
Anduril Industries
Waltham, MA · Broomfield, CO
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Added 5 hours ago
Senior TPM, Mathematical Software & Algorithms
Anduril Industries
Broomfield, CO · Fort Collins, CO · Huntsville, AL · Waltham, MA
The Technical Program Manager, Mathematical Software and Algorithms is responsible for overseeing the development, execution, and delivery of the Battlespace Awareness software for critical…
Added 5 hours ago
Senior TPM, Mathematical Software & Algorithms
Anduril Industries
Huntsville, AL · Broomfield, CO
The Technical Program Manager, Mathematical Software and Algorithms is responsible for overseeing the development, execution, and delivery of the Battlespace Awareness software for critical…
Added 5 hours ago
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City Clerk
City of Reno
Reno, NV
- $185,016 USD / year
Added 5 hours ago
Kids Quest Manager
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Topeka, KS
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Senior Project Engineer
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Boulder, CO
As Scout’s Senior Project Engineer, you will play a pivotal role in the development, design and construction planning of Scout’s utility-scale wind, solar and energy storage projects. You…
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Rapid Re-Housing Case Manager
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The Domestic Violence Rapid Rehousing Case Manager is a vital team member of the Domestic Violence and Supportive Housing (DVSH) program at Shelter House. The case manager supports…
Added 6 hours ago
Tax Senior Manager
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Added 7 hours ago
Senior Hydrogeologist - Groundwater
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Pleasanton, CA
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Added 7 hours ago
Hydrogeologist Lead
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bellevue, WA
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Added 7 hours ago
Software Manager, SPE
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NVIDIA is seeking an exceptional Senior Software Manager to join the System Production Engineering group. In this role, you will be instrumental in shaping the next generation of system…
Added 7 hours ago
Senior Product Manager – Host Networking Platforms
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Added 7 hours ago
Senior Program Sourcing Manager, Operations
NVIDIA Corporation
North District, IL
NVIDIA is looking for a forward-thinking, focused, analytical and motivated Senior Sourcing Program Manager to join the Sourcing Team. As part of the Sourcing Team you’ll be in charge of…
Added 8 hours ago
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NVIDIA is looking for a program manager with technical skills for HW R&D organization, responsible for programs and project on various Network products. The PM will drive execution and…

Red Hat, LLC

Senior Technical Account Manager

Remote, United States

The salary range for this position is $107,980.00 - $172,730.00.

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Job details

Pay: The salary range for this position is $107,980.00 - $172,730.00.
Apply by: Nov 13, 2026
Experience: 5+ years of experience working in a support, development, engineering, IT, or a quality assurance organization
Posting language: English
Posted: Oct 30, 2026

Original job description

Red Hat’s Technical Account Management team is looking for an enterprise-level engineer with a background in Red Hat Enterprise Linux to join us remotely in the East region of the United States as a Senior Technical Account Manager. In this role, you will work with a small set of key customers to provide direct technical and architectural guidance for the Red Hat Enterprise Linux Platform. You will also commit to learning Security based concepts and procedures, if not already proficient. At Red Hat, customer support includes far more than just “break-fix” solutions. Customers get industry-leading resources that enable their technical environments to run efficiently, so they can focus on growing their businesses. Technical account management is a premium support offering that builds, maintains, and grows long-lasting customer loyalty between Red Hat and our customers. You will forge relationships with your customers, develop a deep technical understanding of their Red Hat implementation, share technical best practices and act as point of contact for any major incidents, managing the customer’s expectations and communications through resolution of such incidents. You will tailor support for each customer's environment, facilitate collaboration with their other vendors and advocate on their behalf. At the same time, you'll work closely with our engineering, research and development, product management, and technical support teams to debug, test, and resolve issues. The ideal TAM is a team player, enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, is able to learn new technologies quickly and use their time efficiently.

What you will do:

Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams
Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation
Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments
Specialize in Red Hat Enterprise Linux, providing expertise on its implementation and use
Perform technical reviews to proactively identify and prevent issues, sharing knowledge across teams
Gain a comprehensive understanding of the customer's technical infrastructures, environments, hardware, and product usage
Investigate and respond to support requests via various channels, including online, phone, video call, chat, etc.
Provide strategic advice and guidance on current and future Red Hat products and solutions
Manage customer cases, maintaining clear and concise documentation
Collaborate with engineering, R&D, product management, and technical support teams
Create and maintain technical documentation for issue resolution and knowledge sharing
Manage and grow customer relationships through attentive, relationship-based support
Visit customer sites as needed and ensure exceptional service experience

What You Will Bring

5+ years of experience working in a support, development, engineering, IT, or a quality assurance organization
Experience with Red Hat Enterprise Linux, including installation, patch management, performance tuning and troubleshooting.
Experience with configuration management, application deployment, and infrastructure orchestration technologies
Ability to manage and grow existing customer relationships by delivering proactive, relationship-based support
Outstanding verbal and written communication skills
Ability to convey complex information to customers clearly and concisely
Ability to manage multiple issues and projects
Bachelor's degree in a technology-related discipline (computer science or engineering is an advantage)

The following are beneficial but not required:

Experience with container technologies such as Docker, Podman, and Kubernetes
Experience working in automation environments
Software engineering background; experience with RPM-based Linux technologies
Experience deploying applications in cloud environments
Experience developing containerized applications
Familiarity with source code management tools like Git or SVN
Prior experience in a technical leadership or mentorship role
Red Hat Certified Engineer (RHCE) a plus

The salary range for this position is $107,980.00 - $172,730.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits

Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

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