Jobs in the United States

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Student Loan Paydown program & Tuition Reimbursement

Red Carrot

Program Manager

Washington, DC, United States

Apply on redcarrot.applytojob.com About employer

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Job details

Apply by: Feb 10, 2027
Posting language: English
Posted: Nov 12, 2026

Original job description

Program Manager Level: Senior | Full-Time (100%) | Work Location: On-Site – Washington, DC Metro Area ⚠ This position is contingent upon contract award.

ABOUT THE ROLE

Red Carrot is seeking a Senior Program Manager to lead a national training and technical assistance (T/TA) center that equips health and social service professionals to prevent, identify, and respond to human trafficking. The Program Manager leads all work under the contract, serves as the primary point of contact for the federal customer, and guides a trauma-informed, public health approach across every service line.

KEY RESPONSIBILITIES

Serve as the primary point of contact with the customer's Contracting Officer, Contracting Officer's Representative, and program leadership
Commit company resources, direct staff, resolve performance issues, and ensure timely completion of all contract requirements
Lead project management, including the Program Management Plan and Quality Control Plan, kickoff and status meetings, and monthly, meeting, and annual reports
Oversee T/TA delivery, national training program offerings, innovation initiatives, and transition activities
Manage staffing, work assignments, schedules, deliverables, performance risks, and corrective actions across Key Personnel, subject matter experts (SMEs), consultants, and subcontractors
Ensure all work products receive technical and quality review before submission and that customer feedback is addressed on time
Oversee SME recruitment, onboarding, performance review, and compensation processes
Promptly elevate matters requiring customer decisions, including proposed changes to scope, cost, schedule, or Key Personnel

MINIMUM QUALIFICATIONS

Master's degree in any field
At least 8 years of experience in the anti-trafficking or public health sector addressing the needs of impacted populations
At least 8 years of experience working with federal clients in the provision of training and technical assistance (T/TA)
At least 8 years of staff management experience
At least 8 years of experience facilitating high-level meetings, trainings, and focus groups to explore topics and emerging issues with diverse stakeholders
Experience developing multidisciplinary T/TA that integrates social services, health care, behavioral health, and public health professionals to respond to the needs of impacted populations, including survivors of human trafficking
Experience leading strategic planning and policy development
Experience in capacity building and community partnership development
Subject matter expertise in designing, implementing, and evaluating T/TA programs for frontline professionals
Excellent verbal, interpersonal, and written communication skills, with the ability to communicate effectively with technical and nontechnical audiences
Excellent problem-solving skills, including the ability to analyze situations, identify potential problems, and proactively recommend solutions
Ability to manage multiple priorities and respond to evolving needs in a fast-paced environment
Ability to work on-site at the contractor facility during core hours of 8:30 a.m. to 4:30 p.m. ET, Monday through Friday

Benefits at Red Carrot:

At Red Carrot, we empower you to be a leader. We attract and develop talent from all backgrounds because we believe there’s strength in diversity, offering different perspectives and skills. Together, we can solve our client’s biggest challenges. We offer a competitive compensation and benefits package.

Training and Development – Tuition reimbursement and professional trainings for eligible employees.
Healthcare – Top-tier medical, dental, vision, life insurance and long-term disability coverage.
401(k) Plan – 401(k)-retirement and Roth plan with company matching and no vesting period.
Profit Sharing – Discretionary profit-sharing plan to all eligible employees after one year of employment.
Paid Time Off – Provides flexible work hours, paid time off, and 11 federal holidays.

About Us:

Red Carrot is an award-winning, woman-owned small business built for the complexity of federal government work. We partner with clients to advance their goals - powered by a team fueled by passion, backed by intelligence, and grounded in expertise.

From day one, we've applied industrial engineering principles and data analytics to solve complex problems with precision. Our approach is research-centric, data-informed, and audience-oriented - and it's how we deliver work that actually moves the needle.

We exist to strengthen the organizations and communities we serve through trusted, purposeful communication. That's not a tagline - it's the standard we hold ourselves to on every engagement.

Headquartered in Miami, Florida, with a strong and growing presence in Washington, D.C., our team works with clients across the country. Distance doesn't dilute our service. We build capacity where our clients need it, delivering Strategic Communications, Customer Experience, Management Consulting, and Human Capital Solutions that fit their mission - and their moment.

We're the partner organizations turn to when communication challenges are real, the stakes are high, and the work has to matter.

Apply on redcarrot.applytojob.com About employer

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Jobs in the United States