Instructional Systems Designer

Instructional Systems Designer Level: Senior | Part-Time (at least 50%) | Work Location: On-Site – Washington, DC Metro Area ⚠ This position is contingent upon contract award.

ABOUT THE ROLE

Red Carrot is seeking a Senior Instructional Systems Designer to support a national T/TA center that equips health and social service professionals to prevent, identify, and respond to human trafficking. Under the direction of the Program Manager, this role designs, develops, and improves online courses, live trainings, instructor guides, and train-the-trainer materials. This position requires at least 50% of annual work hours dedicated to the contract.

KEY RESPONSIBILITIES

• Assess audience characteristics, learning needs, and performance gaps to guide development and customization of T/TA products
• Develop and document instructional design plans, learning objectives, instructional strategies, storyboards, learning activities, and assessments
• Lead instructional design support for online courses, live virtual trainings, and other approved T/TA offerings
• Apply adult learning principles and e-learning best practices to face-to-face, virtual, self-directed, and blended learning
• Collaborate with SMEs, the T/TA Specialist, and the Public Health Specialist so learning products are accurate, relevant, and practical for intended audiences
• Develop and maintain instructor guides, Training of Trainers materials, reference materials, and other instructional resources
• Support learning management system implementation and troubleshooting, and ensure products meet accessibility (Section 508), technical, and accreditation requirements
• Work with the Evaluation Specialist to use learner assessments, participant feedback, and other data to improve instructional products

MINIMUM QUALIFICATIONS

• Bachelor's degree and at least 8 years of relevant experience, or a master's degree and at least 6 years of relevant experience
• An instructional design certification from an accredited institution
• At least 5 years of experience as a facilitator
• Experience in instructional design, including formally documenting instructional design plans and developing project management plans for instructional design projects
• Demonstrated experience identifying performance gaps or learning needs and ensuring instructional solutions address them
• Demonstrated experience using empirical data to make instructional design decisions and identifying and implementing improvements to instruction
• Demonstrated experience designing learner-centered instructional strategies that engage and motivate learners, and designing assessments of learning
• Demonstrated experience using face-to-face, online, and blended learning strategies
• Experience with online learning platforms and tools
• Demonstrated experience collaborating across functional teams
• Prior customer experience developing multidisciplinary T/TA that educates social services, health care, behavioral health, and public health professionals to respond to the needs of impacted populations, including survivors of human trafficking
• Excellent verbal, interpersonal, and written communication skills, with the ability to communicate effectively with technical and nontechnical audiences
• Ability to manage multiple priorities and respond to evolving needs in a fast-paced environment
• Ability to work on-site at the contractor facility during core hours of 8:30 a.m. to 4:30 p.m. ET, Monday through Friday

Benefits at Red Carrot:

At Red Carrot, we empower you to be a leader. We attract and develop talent from all backgrounds because we believe there’s strength in diversity, offering different perspectives and skills. Together, we can solve our client’s biggest challenges. We offer a competitive compensation and benefits package.

• Training and Development – Tuition reimbursement and professional trainings for eligible employees.
• Healthcare – Top-tier medical, dental, vision, life insurance and long-term disability coverage.
• 401(k) Plan – 401(k)-retirement and Roth plan with company matching and no vesting period.
• Profit Sharing – Discretionary profit-sharing plan to all eligible employees after one year of employment.
• Paid Time Off – Provides flexible work hours, paid time off, and 11 federal holidays.

About Us:

Red Carrot is an award-winning, woman-owned small business built for the complexity of federal government work. We partner with clients to advance their goals - powered by a team fueled by passion, backed by intelligence, and grounded in expertise.

From day one, we've applied industrial engineering principles and data analytics to solve complex problems with precision. Our approach is research-centric, data-informed, and audience-oriented - and it's how we deliver work that actually moves the needle.

We exist to strengthen the organizations and communities we serve through trusted, purposeful communication. That's not a tagline - it's the standard we hold ourselves to on every engagement.

Headquartered in Miami, Florida, with a strong and growing presence in Washington, D.C., our team works with clients across the country. Distance doesn't dilute our service. We build capacity where our clients need it, delivering Strategic Communications, Customer Experience, Management Consulting, and Human Capital Solutions that fit their mission - and their moment.

We're the partner organizations turn to when communication challenges are real, the stakes are high, and the work has to matter.