Client Services Intern

Client Services Intern

RecorGroup | Eagle, Idaho Part-Time | Spring Semester $17–$20 per hour | 8–10 hours per week

About RecorGroup

RecorGroup is a strategic CPG brokerage and consulting partner based in Eagle, Idaho. We work with food, beverage, and consumer brands to help them succeed in the grocery industry.

If you're not familiar with the food brokerage industry, think of RecorGroup as an extension of our clients' teams. Our clients are the brands behind the products you see on grocery store shelves. We help those brands navigate the complex world of grocery retail by bringing together sales, data and insights, retail strategy, and operational expertise.

Our teams work closely with both our brand partners and retail customers to help our clients understand their businesses, identify opportunities for growth, develop strategies, and execute those strategies in the marketplace.

Our work sits at the intersection of brands, retailers, consumers, data, and sales. That means our team members have the opportunity to work on a wide variety of business challenges and see how different parts of a business come together to drive growth.

Employee Philosophy

At RecorGroup, we believe great employees take ownership of their work, remain willing to learn and grow, and contribute positively to the culture of the organization. We strive to create an environment where people can maintain work-life balance, thrive, and build a career they enjoy.

We believe an internship should be more than a line on a résumé. Our goal is to give you meaningful exposure to our business, help you develop practical skills, and give you the opportunity to learn from our team while exploring where you could build a career. In return, we expect our interns to be curious, dependable, engaged, and willing to take ownership of their work.

Position Overview

The Client Services Intern will gain hands-on experience across RecorGroup's Insights, Sales, and Sales Operations teams while learning how a CPG brokerage supports its clients and retail partners.

This is a cross-functional role designed for a college senior who is curious about business and wants to gain exposure to multiple areas of an organization before beginning their career. You will contribute to real projects, support our teams, participate in the day-to-day business, and learn how the different functions of RecorGroup work together to deliver value to our clients.

The ideal candidate is eager to learn, takes initiative, communicates well, and is interested in the possibility of continuing with RecorGroup after graduation if the internship proves to be a strong fit for both the intern and the company.

While a business-focused degree is preferred, we are open to students from a variety of academic backgrounds. We are particularly interested in students who demonstrate a strong interest in the CPG industry, grocery retail, food brokerage, or expanding their understanding of business.

Essential Functions

Cross-Functional Department Support

• Support projects and initiatives across the Insights, Sales, Sales Operations, and Marketing teams.
• Assist with research, analysis, reporting, and presentation development.
• Participate in team meetings and gain exposure to how different departments collaborate to serve clients.
• Complete special projects and assignments based on business needs and areas of interest.

Insights

• Assist with gathering, organizing, and analyzing business and retail data.
• Conduct research on brands, categories, consumers, retailers, and industry trends.
• Support the development of client presentations and data-driven materials.
• Help identify and communicate key takeaways from a variety of data platforms.
• Gain exposure to the tools, resources, and analytical approaches used by RecorGroup's Client Insights team.

Sales

• Assist with sales presentations, meeting preparation, and follow-up.
• Verify item distribution and on-shelf availability.
• Gain exposure to the relationship-driven nature of CPG sales and brokerage.

Sales Operations

• Learn about the operational processes that support the execution of sales strategies.
• Support promotional planning, new item processes, and other client-related workflows.
• Assists with deduction and claims processing.
• Verify pricing accuracy through regular reviews and verification.

Professional Development

• Develop practical business, communication, analytical, organizational, and client-service skills.
• Gain knowledge of retail sales strategies, promotional activities, and category performance.
• Internship culminates in a final presentation where the intern demonstrates what they've learned, shares their contributions, and tackles a real-world CPG business challenge.