Team Captain
City: Salt Lake City
We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Supply
Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.
About the role
We are seeking a Team Captain to provide frontline leadership within our manufacturing operations. In this role, you will lead shift activities, support a team of operators, and help ensure the safe, efficient, and high-quality production of our products.
Afternoon 2pm-10:30pm
Starting 24.50 - 32.50 DOE
Your responsibilities
- Lead and coordinate day-to-day production activities during assigned shifts, ensuring safety, quality, delivery, and productivity expectations are consistently met. Serve as the first point of contact for operators and provide clear direction, coaching, and support to help the team achieve operational goals.
- Foster a strong safety culture by promoting safe work practices, conducting regular safety observations, and addressing potential hazards proactively. Ensure compliance with all company policies, procedures, and regulatory requirements while maintaining a safe working environment.
- Monitor production performance metrics, including efficiency, downtime, waste, and overall equipment effectiveness (OEE). Analyze trends, identify improvement opportunities, and implement corrective actions to enhance operational performance.
- Support quality and compliance standards by ensuring all products are manufactured according to established procedures and specifications. Investigate quality concerns, coordinate root cause analysis activities, and drive sustainable solutions.
- Collaborate with maintenance, quality, planning, and other cross-functional teams to resolve operational challenges and minimize production disruptions. Facilitate effective communication between shifts to ensure seamless operations and continuity.
- Develop and motivate team members through ongoing coaching, training, and performance feedback. Help build a culture of accountability, teamwork, and continuous learning that supports employee engagement and retention.
- Champion continuous improvement initiatives by identifying process inefficiencies and leading efforts to reduce waste, improve productivity, and optimize workflows. Encourage team participation in problem-solving and operational excellence activities.
The experience we're looking for
- Minimum of 3-5 years of experience in a manufacturing, production, or operations environment with increasing responsibility. Experience working in a fast-paced setting where safety, quality, and productivity are critical business priorities.
- Previous leadership experience as a Team Lead, Shift Lead, Senior Operator, Supervisor, or similar role. Demonstrated success leading frontline teams and driving operational performance through effective coaching and employee engagement.
- Experience utilizing performance metrics such as OEE, waste reduction, downtime analysis, productivity, and quality indicators to improve manufacturing outcomes. Ability to translate performance data into actionable improvement plans.
- Hands-on experience supporting continuous improvement initiatives using Lean Manufacturing, Six Sigma, Kaizen, or similar methodologies. Proven ability to identify opportunities and deliver measurable business results.
- Experience working within regulated manufacturing environments and following standardized operating procedures. Familiarity with quality management systems and compliance requirements is highly desirable.
- Proficiency using production reporting tools, ERP systems, or manufacturing software such as SAP. Ability to accurately document operational activities and leverage system data to support decision-making.
- Demonstrated track record of collaborating across multiple functions to resolve issues, improve processes, and achieve business objectives. Strong partnership skills with maintenance, quality, planning, and operations teams are essential.
- Ability to safely lift, push, and pull up to 50 pounds on a regular basis throughout the shift. Capable of handling mobile equipment, material carts, and production materials while following established safety procedures.
- Experience working with electronic batch records (EBR) and manufacturing documentation systems. Ability to accurately complete production records, maintain data integrity, and ensure compliance with quality and regulatory requirements.
The skills for success
- Strong leadership and team-building skills with the ability to motivate, coach, and influence others in a fast-paced manufacturing environment. Demonstrates the ability to hold team members accountable while fostering a positive and collaborative work culture.
- Excellent communication and interpersonal skills with the ability to effectively engage employees at all levels of the organization. Able to deliver clear expectations, facilitate discussions, and escalate issues when necessary.
- Proven problem-solving and decision-making capabilities with a focus on identifying root causes and implementing effective solutions. Comfortable managing multiple priorities while maintaining attention to detail and operational excellence.
- Strong understanding of manufacturing processes, production workflows, and operational performance metrics. Ability to interpret data, monitor key performance indicators, and make informed decisions to improve results.
- Knowledge of quality systems, GMP requirements, and safety standards commonly found in manufacturing environments. Committed to maintaining compliance while supporting business objectives and customer expectations.
- Strong training and coaching skills with the ability to onboard, develop, and support employees in achieving performance expectations. Demonstrates patience, accountability, and a commitment to creating a culture of continuous learning and operational excellence.
- Proficiency in English
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Nearest Major Market: Salt Lake City
Job Segment: Counseling, Nutrition, Healthcare