Jobs in the United States

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Added 8 mins ago
Manager - Line Maintenance Planning Ops
United Airlines
Arlington Heights, IL
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities…
Added 8 mins ago
HT
Director Engineering - UOP
Honeywell Technologies
Rosemont, IL
- $195,000 to $244,000 USD / year
As a Director Engineering – UOP at Honeywell Technologies, you will provide technical leadership for the execution of complex mega projects. You will serve as a key technical partner to the…
Added 9 mins ago
Manager - Charter Operations
United Airlines
Chicago, IL
The Manager – Flight Charter Operations ensures pilots have the information and tools to operate per the global system's Core 4 principles. Reviews and develops Flight Operations content,…
Added 45 mins ago
UC
Program Analyst (Strategy and Resources)
U.S. Coast Guard
Washington, DC
- $121,785 to $158,322 USD / year
This vacancy is for a GS-0343-13, Program Analyst (Strategy and Resources) located in the Department of Homeland Security, U.S. Coast Guard, Deputy Commandant for Personnel (DCP), Office of…
Added 53 mins ago
Engineer Electric System Engineering
Avangrid Service Co
ROCHESTER, NY
…portfolio of projects within their assigned unit, ensuring each project is engineered in compliance with regulations, company standards, and consistent practices. The engineer will…
Added 54 mins ago
AE
Senior Manager - Global Lounge Design Strategy
American Express
New York, NY
- $103,750 to $174,750 USD / year
The Sr. Manager – Branded Environments will be responsible for leading the design strategy and development of Card Member facing physical spaces, primarily in airports and travel-related…
Added 54 mins ago
AE
Sr Software Engineer I - JavaScript - The Card Shop
American Express
New York, NY
- $123,000 to $215,250 USD / year
Set shared technical direction across projects. Project Leads coordinate project delivery and make project-specific decisions consistent with team standards; decisions with broader…
Added 54 mins ago
Senior Manager, Project Management- Corporate Surveillance
Capital One
New York, NY
As a Senior Project Manager on the Corporate Surveillance team, you will bridge the gap between regulatory necessity and cutting-edge technology, ensuring our capital markets clients remain…
Added 2 hours ago
Engineering Planner Sr - E3
Lockheed Martin
Owego, NY · Owego
Collecting and compiling metrics to be reviewed with technical leads, program managers, andengineering program managers for accuracy and validity.
Added 2 hours ago
Project Engineer Sr - E3
Lockheed Martin
Troy, AL · Troy
…of assigned responsibility. Plans and formulates engineering program; reviews product design for compliance with engineering principles, company standards, customer contract requirements,…
Added 2 hours ago
Scrum Master / Software Engineer Sr
Lockheed Martin
King of Prussia, PA · King of Prussia
…information gathered from system users to develop software. Corrects program errors, prepares operating instructions, compiles documentation of program development, and analyzes system…
Added 2 hours ago
Project Engineer Sr - E3
Lockheed Martin
Littleton, CO · Littleton
The NGI Program is experiencing significant growth, and we need your expertise to deliver amazing new technologies to our customers while maintaining the technical requirements of the…
Added 2 hours ago
Project Management & Planning Operations Sr Mgr - L6
Lockheed Martin
Grand Prairie, TX · Grand Prairie
The Tactical Missiles Advanced Programs (TMAP) Production Operations manager will be responsible for all aspects of Production Operations efforts associated with active and future programs…
Added 2 hours ago
Engineering Project Management Sr Mgr - L6
Lockheed Martin
Marietta, GA · Marietta
We are seeking a highly experienced Engineering Project Manager to lead and manage new development and modernization efforts within the Air Mobility, Maritime & Mission (AMMM) platform for…
Added 2 hours ago
Engineering Project Management Sr Mgr - L6
Lockheed Martin
Marietta, GA · Marietta
We are seeking a highly experienced Engineering Project Manager to lead and manage new efforts within the Air Mobility, Maritime & Mission (AMMM) platform for the Diminishing Manufacturing…
Added 2 hours ago
Project Specialist Sr - E3
Lockheed Martin
Moorestown, NJ · Moorestown
The selected candidate will serve as a Logistics Project Manager (LPM) for the Global Sustainment (GS) organization within the Multi-Domain Combat Systems (MDCS) market segment. They will…
Added 2 hours ago
Clinical Research Coord Senior
University of Michigan
Ann Arbor, MI
…the study operations forward incrementally, ensure efficient project execution, and assist with the management of clinical research activities. Working closely with principal investigators,…
Added 2 hours ago
MT
US Construction Senior Controls Manager
Micron Technology, Inc.
Boise, ID
- $148,000 to $258,000 USD / year
As the US Construction Sr. Controls Manager, you will provide strategic leadership for the U.S. Construction Project Controls organization, overseeing scheduling, project controls,…
Added 2 hours ago
AN
IT SPECIALIST (SYSADMIN)
Air National Guard Units
Meridian, MS
- $89,508 to $116,362 USD / year
As a IT SPECIALIST (SYSADMIN), GS-2210-12, you will serve as the technical expert and project leader for information technology (IT) systems administration. The systems administered involve…
Added 3 hours ago
Sr. Software Engineer II - Cloud - Policy Management (Hybrid)
CrowdStrike, Inc.
Sunnyvale, CA
Provide technical leadership and architectural guidance for the Policy Management team, driving end-to-end technical strategy, building technology roadmaps, mentoring engineers, and…
Added 4 hours ago
Sr Category Manager
Constellation Energy Generation, LLC.
Warrenville, IL · Baltimore, MD · Houston, TX · Kennett Square, PA
…competitive salaries, eligible employees are offered a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits,…
Added 4 hours ago
BC
Right of Way Senior Project Manager
Bowman Consulting Group, Ltd.
Reston, VA
- $96,000 to $135,000 USD / year
Bowman has an opportunity for a Right of Way Senior Project Manager to join our team remotely in Florida.
Added 5 hours ago
Senior Manager, Commissioning Engineering
Bristol Myers Squibb
Devens, MA
The position, Sr. Manager Commissioning Engineering will be part of the Validation team reporting to the Associate Director, Validation Engineering and support clinical and commercial…
Added 5 hours ago
Sr Spec, Integration & Test Engineering
L3Harris
Wilmington, MA
…and focus control. The successful candidate will support the program technical leads (Lead or Chief Systems Engineer, IPT Lead) by performing technical analysis, managing specifications,…
Added 7 hours ago
Assoc. Dir., Perf., Field and Flight Test (PFFT)
RTX Corporation
tucson, AZ
The PFFT Program Manager reports directly to the Sr. Director, SM-6 and is responsible for the full program lifecycle within the portfolio. This role will be responsible for the successful…

REBRAND - Genstone

Sr Client Relations Manager

Remote, United States

$105,000 to $125,000 USD / year

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Job details

Pay: $105,000 to $125,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

The Fay Group is a fully integrated real estate and mortgage services firm, bringing together the strength and expertise of two complementary holding companies – Fay Financial and Genstone Holdings. Since its founding in 2008 as a special servicer, The Fay Group has grown into a diversified enterprise overseeing more than $46 billion in assets on behalf of over 50 institutional clients. Powered by data, technology, and a team of 1,100+ professionals across 10 U.S. locations, the organization delivers coordinated solutions across the full spectrum of real estate and lending services – including loan servicing, property management, mortgage originations, renovations, and insurance.

From asset creation and loan management to renovations and real estate brokerage services, The Fay Group offers end-to-end capabilities under one platform. This comprehensive approach delivers flexibility, transparency, and performance across multiple asset classes, supporting both clients and customers in all market and interest rate environments.

Reporting to the Client Relations Leadership Team, the Sr Client Relations Manager position is responsible for managing client relationships for a portfolio of investors with the objective to grow revenue through the retention of clients resulting in increased volumes and upsell of services, and/or participating in the acquisition of new clients through prospecting and/or referrals.

This role develops, executes and manages the growth and retention strategy for the assigned clients, actively leads client engagement, and coordinates issue resolution to ensure client satisfaction and procurement of new revenue.

This elevated role requires a strategic mindset, strong planning skills, ability to lead by influence, effective communication skills, and strong ownership mentality. Success requires the Sr Client Relations Manager to work effectively with leaders across the organization to obtain timely and thorough data-backed insights to the client’s portfolio performance, responses to issues, and ensure overall effective client performance management.

Qualifications Include:

Bachelor’s degree in Business or related field (or equivalent combination of years of experience with High School diploma/ GED) required
10+ years' experience in client relationship management
5+ years' experience in mortgage servicing with knowledge of servicing processes and practices
Demonstrated experience servicing clients in a fast-paced, dynamic work environment
Previous experience leading projects and cross functional project teams
Strong customer service orientation
Strong knowledge of Microsoft Office (Excel, Word and Power Point)
Strong financial and technical aptitude
Strong verbal and written communication skills
Strong leadership skills with the ability to lead by influence to garner support and drive results cross-functionally
Strong listening skills coupled with strong facilitation abilities to effectively lead client meetings and internal discussions
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Strong analytical and problem-solving abilities to analyze and interpret client portfolio and financial performance data to identify opportunities and propose well-developed solutions
Solid decision-making abilities coupled with sound judgement
Strong organizational skills; effective time management for self and team
Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment
Client focused with strong execution skills and results orientation
Strong attention to detail; strong compliance orientation; high quality of work product
Ability to effectively manage self and others through change; high learning agility
Collaborative and consultative work style; high team-orientation
Self-directed; comfortable working with ambiguity and uncertainty; ability to proactively ask questions and surface issues/ concerns
Demonstrated ability to foster an environment of positive engagement and trust
Ability to establish credibility by recognizing/ supporting the company’s culture, values and priorities
Professional maturity, integrity, ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude

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Featured Benefits

Medical, Dental and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401k Program with Employer Matching
3 Weeks Paid Time Off (PTO)
Paid Holidays
Wellness Initiatives
Employee Assistance Program

Compensation

The hiring range for this position is between $105,000.00 to $125,000.00 annually
This position is eligible for an annual discretionary bonus

Fay Cares!

The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.

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