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RealManage

Community Association Manager (Chicago, IL)

Chicago, IL, United States

$80,000 to $85,000 USD / year · Full-time

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Job details

Pay: $80,000 to $85,000 USD / year
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Role: Community Association Manager

Location: Chicago, IL

Pay Range: $80,000 - $85,00 per year (depending on education and experience)

Job Type: Full Time

Typical Schedule: Works onsite Monday through Friday during normal business hours

Company Summary

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

Integrity: we always do the right thing.
Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
Selflessness: more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships: we are a professional services company; people do business with people they like.
Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

The General Manager (GM) serves as the Chief Operating Officer of the Home Owners Association. This position has ultimate responsibility for the day to day operations, including all activities and relationships between the Association, Board of Directors, members, guests, employees, community, government and industry.

Role Summary

We are currently seeking a Community Association Manager with outstanding leadership and communication skills, a passion for delivering outstanding member and guest services, strong business acumen, excellent planning, and organizational skills. This individual will report to the General Manager and lead six sub-associations to meet each Boards goals and objectives concerning asset management. Additionally, to ensure effective and efficient day-to-day operation of the community’s facilities and processes, this person will serve onsite as an active leader and promoter of the our community vision and philosophies, and commitment to clients, staff and community.

Responsibilities

Conduct daily and frequent site inspections to ensure the highest possible standards of safety, courtesy, cleanliness and efficiency are met
Maintain a high visible presence within the community and among the team to provide exceptional customer service by promptly addressing all members’ inquires, concerns, and feedback
Responsible for the timely preparation and execution of all elements that pertain to required association meetings
Develop positive relationships
Responsible for compliance with each sub-association’s policies/procedures as defined by the Board of Directors
Plans, develops and implements approved operational policies, procedures, methods and regulations related to general operating procedures for each sub-association
Primary driver in the development of the annual operating, cash, and capital budgets for each sub-association. Develops periodic checkpoints to assess compliance with the published budgets.
Responsible for the timely preparation of monthly financial reports for the Board of Directors for each sub-association
Coordinates the development of long-range and annual business plans aligned with association by-laws and policies
Oversees the impact and effect of association policies/programs/processes and recommends changes as needed
Monitors quality of association products and services to ensure maximum member and guest satisfaction
Secures and protects all the association assets
Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements
Coordinates with Board of Directors on the development and implementation of all strategic plans

Secondary Responsibilities

Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies
Evaluates committee activities that report to the General Manager
Ensures compliance with purchasing policies and procedures
Provide feedback to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities
Supports internal controls

Disclaimer

This description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

Qualifications

Active Illinois CAM License Required
Minimum of Two (2) years Condominium Association (COA) Management experience required - onsite preferred
Onsite experience preferrably single family and condominium association experience
CMCA and AMS designations are a plus
Hospitality/club management background preferred
Bachelor’s degree preferred. Associates degree or relevant experience required
Previous onsite management experience required
Strong interpersonal, supervisory and customer service skills are required
Able to set priorities, plan, organize, and delegate effectively
Strong written and verbal communication skills. Must have command of the English language both written and verbal
Excellent phone etiquette
Ability to work effectively under time constraints and deadlines.
Ability to read, understand, and explain financial statements including balance sheets, income statements and general ledger

Physical Responsibilities

Ability to sit for prolonged periods at a desk and work on a computer.
Ability to occasionally stand, walk, bend, or reach as needed.
Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
Visual acuity to read printed materials, spreadsheets, and computer screens.
Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
Ability to work in a standard office environment with moderate noise levels.
Ability to work a standard schedule, with occasional extended hours as required.

Pay and Benefits

$80,000 to $85,000, depending on education and experience.

Benefits include

Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan
Dental Insurance
Vision Insurance
Life and Disability Insurance
HSA (Required High-Deductible Medical Plan to be eligible)
FSA account for health-related expenses
FSA account for dependent care expenses
Education Reimbursement for industry related classes
401K match after 1 year
Employee Assistance Program (EAP)
9 paid holidays and 2 floating holidays

EEO & Values Statement

RealManage is a values based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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More about this job

Skills

Leadership
Communication skills
Organizational skills
Inspection
Customer service
Regulatory compliance
Strategic planning
Procurement
Financial statements
General ledger
Office equipment

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