Jobs in the United States

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Added 2 mins ago
Liquid Cooling Business Development Manager
Alfa Laval Inc (US)
Richmond, VA · Greenspoint, TX · Greenwood, IN
The Business Development Manager drives growth for Alfa Laval’s two-phase direct-to-chip liquid cooling solutions in the data center market. This role builds strategic customer and…
Added 2 mins ago
Liquid Cooling Service Business Development Manager
Alfa Laval Inc (US)
Richmond, VA · Greenspoint, TX · Greenwood, IN
The Service Business Development Manager will lead the growth of Alfa Laval’s liquid cooling service business, with a focus on brazed heat exchangers and Coolant Distribution Units (CDUs).…
Added 2 mins ago
Account Manager
QUANTUM COMPUTING, INC.
Bedford, MA
QCi is seeking a Technical Account/Program Manager to serve as a key liaison between customers and internal engineering, operations, and business teams. This position combines account…
Added 3 mins ago
Construction Materials Testing Field Technician
Default Brand
Sterling, VA
Froehling & Robertson, Inc., (F&R) has been proudly engineering stability in the country since 1881. In addition to being one of the oldest independent testing/engineering companies, F&R is…
Added 3 mins ago
CO
Capital Delivery Project Manager (Capital Delivery Services Department)
City of Austin
United States
- $102,910 to $131,700 USD / year
Must possess one of the following licenses or certifications or be able to obtain within six (6) months of hire date:
Added 4 mins ago
DevOps Engineer I
Spring Venture Group
Kansas City, MO
Deliver infrastructure initiatives and engineering requests to required quality standards, applying sound technical judgment and approved AI-assisted engineering tools.
Added 5 mins ago
Shift Manager Operations
Cleveland-Cliffs Steel Corporation
United States
Must be willing to work rotating shifts, holidays and weekends when required
Added 5 mins ago
Section Manager Health & Safety
Cleveland-Cliffs Steel LLC
United States
Cleveland-Cliffs has an immediate opportunity for a Section Manager Safety & Health at our New Carlisle Works facility. The Section Manager Safety & Health provides strategic leadership and…
Added 5 mins ago
Lead Generator Project Engineer
GE Gas Turbines (Greenville) L.L.C.
United States
The Lead Generator Project Engineer provides technical project management, technical direction, and drives coordination of engineering activities and critical issue resolution for…
Added 5 mins ago
Senior Project Engineer - New Product Development
Rehlko
Kohler, WI
Under the direction of the Sr. Manager, NPD Engineering, this position supports the development of innovative products, including Automatic Transfer Switches and both air-cooled and…
Added 6 mins ago
Supervisor Chemistry Programs
Constellation Energy Generation, LLC.
Braceville, IL
Provide technical challenge and guidance for program Chemists in resolving CEC chemistry issues or decisions.
Added 6 mins ago
Project Controls Analyst - Primoris Heavy Civil - Baton Rouge, LA
James Construction Group, LLC
Baton Rouge, LA
…firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of…
Added 6 mins ago
Defense Acquisition Program Management Subject Matter Expert (SME)
KBR Wyle Services, LLC
Eglin AFB, FL
…strategies, documentation, reviews, and decision points, to meet program needs while accounting for technical maturity, operational urgency, risk, and funding…
Added 6 mins ago
MCPP - SHIPBOARD SUPERVISOR (VEHICLE MAINTENANCE)
KBR Services, LLC
Jacksonville, FL · Building 118, FL · Building 1388, FL · Camp Lejeune, NC · Charleston, SC
Must hold or be able to obtain a U.S · Must possess a valid Driver’s License
Added 6 mins ago
Knowledge Information Management
KBR Wyle Services, LLC
OH
At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than…
Added 6 mins ago
CM
Mid-Southwest Regional Sales Manager - Palletizer Division
COLUMBIA MACHINE INC
Remote, United States
- $87,500 to $125,000 USD / year
Summary: Reporting to the North American Sales Manager, this position will be part of the Columbia Machine Palletizer Sales Team and requires close coordination with sales, engineering, and…
Added 8 mins ago
Senior Technical Program Manager
Axon
Scottsdale, AZ · Seattle, WA
Senior Technical Program Manager, Axon Vision. A "startup" within Axon turning live video streams into intelligent, real-time sensors across public safety, corrections, enterprise security…
Added 10 mins ago
Senior Material Solutions Project Manager, Customer Programs
Chromalloy
Fort Lauderdale, FL
We’re looking for a Senior Project Manager, Customer Programs to lead the successful execution of engine material management contracts while serving as the primary point of contact for…
Added 10 mins ago
Project Manager I
Gilbane Building Company
Glastonbury, CT
…extensive career growth opportunity? Gilbane is seeking a Project Manager I to be responsible for supporting the Senior Project Manager and/or Project Manager II in the overall direction,…
Added 10 mins ago
Senior Project Manager - Agency/CM
Gilbane Building Company
Storrs, CT
Do you consider yourself to be a highly technical, strong communicator with the desire to work in a team environment on complex projects? Gilbane is seeking a Senior Project Manager -…
Added 10 mins ago
KI
Director, Project Planning & Development
Kraus-Anderson Incorporated
Minneapolis, MN
- $118,000 to $174,000 USD / year
…family for more than 70 years, KA is consistently ranked by Engineering News Record among the top 50 general contractors in the United States. Our base of operations in Minnesota is…
Added 10 mins ago
BB
Principal Product Manager (Remote)
BLC BACKLOTCARS Inc
Remote, United States
- $150,000 to $220,000 USD / year
Partner closely with Engineering and Design to evaluate technical approaches and drive high-quality execution.
Added 10 mins ago
Technical Program Manager - Cluster Build
Advanced Micro Devices, Inc
Seattle, WA
As the Cluster Build Program Manager, you are the accountable leader for cluster bring-up from concept through delivery. You partner with engineering teams to define build strategies,…
Added 10 mins ago
A
Manufacturing Manager
Actalent
Philipsburg, PA
- $80,000 to $120,000 USD / year
Job Title: Manufacturing ManagerJob DescriptionThe Manufacturing Manager leads all aspects of the Metal Injection Molding (MIM) manufacturing operation, ensuring on-time delivery, high…
Added 11 mins ago
R
Senior Technical Account Manager
Rithum
Remote, United States
- $65,000 to $135,000 USD / year
As a Senior Technical Account Manager, you are the strategic technical advisor and execution lead for Rithum's enterprise and strategic brand clients. You guide integration planning, lead…

Real Time Consulting, LLC

Engineering Program and Client Services Manager

Phoenix, AZ, United States

Apply on realtime.catsone.com About employer

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

REAL TIME CONSULTING (An RTCo Company) - POSITION DESCRIPTION

JOB TITLE: Engineering Program and Client Services Manager

REPORTS TO: Chief Operating Officer (COO)

POSITION RESPONSIBILITIES:

Responsible for the management of all phases of Engineering program activity, including organization, planning, direction, reporting, customer relations and satisfaction, program execution, resource oversight and management.

As head of the program/account team, s/he provides the overall program leadership, management, sustainability and growth.

For the success of this position, 7 specific focus areas have been identified.

Customer Relations and Satisfaction

Thoroughly assess customer needs to provide value-added solutions; represent the full spectrum of RTC capabilities and offerings
Manage the account expectations while executing the program and resolving all issues to yield the highest level of customer satisfaction
Balance customer needs, RTC objectives and resources to ensure objectives are aligned
Work with all the internal and external customer teams to define, execute and extend the engineering programs and work orders
Collaborate with current customers to identify any risks to project that we can help mitigate by assessing any additional resource needs the current project may have
Provide weekly program progress status and maintain active internal team communication on changes (meetings)

Business Development/ Sales

Introduce service and solutions options to current customers and develop new strategies to meet their needs. Expand current customer relations and revenue opportunities through organic growth activities
Work with all the internal and external customer teams to define, execute and extend the engineering programs and work orders

Program Staff Management

Identify staff member qualification criteria per program skill requirements
Collaborate with Recruiter(s) to identify ideal staff fit, and with HR to on and off board staff members
Prescreen / Interview and select candidates according to customer requirements and budget
Identify the program staff structure to ensure maximum performance
Identify supporting functional staff needs
Set role and performance expectations and provide continual performance feedback
Provide overall leadership and direction to the program team to include coaching team members, resolving conflict, reviewing performance, and initiating corrective actions as needed
Assure the engineering teams comply with standard company policies and procedures; educate, inform and enforce when needed
Review engineering program team member’s status reports across projects and address issues as appropriate with close attention to customer needs and deadlines
Regularly evaluate current workflow processes; assist and assure the teams work as efficiently as possible
Manage team capacities to help the team manage their bandwidth

Program Execution

Establish and clearly communicate overall program objectives and long-term vision and strategy with internal and external clients
Meet multiple customer and company requirements while balancing the multiple roles of differing priorities.
Execute timely and clearly communicate decisions and recommendations
Ensure program-wide focus on reliability, cost, schedule and adequacy of systems, procedures and people for short term goals and long-term success
Address business challenges and identify continual improvement
Drive data-based decision-making throughout the program
Facilitate and make adequate priority decisions between project quality, costs, resources, scope and schedule.
Assess program risks and develop strategies for dealing with potential and identified risks
Assess process flows on a continuous basis and make adequate recommendations for process improvements internally and with the customers

Technical Performance and Schedule Management

Drive technical excellence by setting program standards and expectations, balancing risk and delivering performance across all identified program metrics
When programs require, ensure all quality requirements for the customer and regulatory agencies are met
Manage all program and customer changes and issues
Oversee the development of the program plans and critical milestones
Meet program plans and schedules by identifying and assessing risks and initiating necessary corrective actions

Contract Structure and Pricing

Recommend pricing based on the relevant market, as well as RTC’s business strategy, program objectives and related costs
Lead and manage contract proposals and negotiations to develop win – win solutions
Direct proposal preparation to ensure alignment with customer and RTC business strategy, compliance with all requirements, timely response to customer needs and a structure for program performance

Financial Performance

Create and manage program to financial pro-forma expectations
Control costs and related timing to maximize program results (client needs and profit)
Identify/communicate risks and implement appropriate risk mitigation actions
Manage program budgets to conform to policy, and work with the CFO to develop processes for requesting spending

Performance Measurement:

To ensure the individual’s contributions to the success of the programs and at the same time supporting the strategic growth of RTC, the following metrics will be used to measure performance:

Proposal turn time and close trend
Organic growth targeted metrics
Program-committed Revenue and Gross Margin
Customer Satisfaction survey results
Engineer engagement and sustainability
On Time Delivery of all customer program milestones

Position Qualifications and Preferences:

Bachelor’s degree in Engineering, Computer Science, Business or other technical area
Aerospace Industry experience Highly Preferred
Avionics Industry experience Highly Preferred
Knowledge and experience with ARP4754 and DO178
10 Years relevant Management experience in a Program Management capacity overseeing inhouse or client projects with 5 or more team members (individual contributors and/or managers)
10 Years of employee management experience of multidisciplinary engineers
10 Years Experience in Full cycle Client Program fulfillment to include Opportunity identification/farming (sales); Order generation; Order fulfillment; Order execution
PMP certification a plus
MBA a plus
Sharp and professional appearance, demeanor and communication with clients
Self-directed, organized, detail oriented
History of strong leadership, deep practical engineering knowledge and a track record for timely project delivery, project management, cost control and customer satisfaction
Must be able to work effectively in a team environment and will collaborate closely with the RTCo staff
Knowledge and creativity to the position as well as have the discipline to drive results and follow established processes
Motivate when needed and hold staff members accountable
Dynamic thinker, identify risks, and create & implement solutions
Comfortable to be on the phone and be in the presence of Clients, referrals, and industry network connections
Be open to suggestions and self-improvement; desire to constantly develop skills
Perseverance with assigned tasks and projects, stay focused with strong discipline
Must be able to synthesize and present data to client and management team – providing recommendations and alternate solutions

ABOUT REAL TIME CONSULTING

Real Time Consulting (RTC), a Real Time Companies business, is an engineering consulting firm serving the aerospace, aviation, defense, and advanced technology industries since 1997. We provide experienced engineering consultants who help clients design, develop, integrate, test, certify, and sustain complex, mission-critical systems.

Our engineers average more than 15 years of industry experience and are known for delivering innovative, reliable, and high-quality engineering solutions. We have built lasting client relationships through technical excellence, integrity, responsiveness, and a commitment to delivering results.

WHY JOIN RTC?

RTC is a small, highly collaborative company where every employee makes a meaningful impact. We value accountability, teamwork, initiative, and continuous learning, and we trust our employees to take ownership of their work while supporting one another's success.

If you're a motivated professional who enjoys solving challenging problems, producing high-quality work, and contributing in a fast-paced, entrepreneurial environment, you'll find opportunities to grow your career at RTC.

BENEFITS - Eligible employees enjoy a competitive benefits package that includes:

Competitive compensation
Paid Time Off (PTO) and Paid Holidays
Medical, Dental & Vision Insurance
401(k) Retirement Plan
Flexible work arrangements, where business needs permit
Professional yet casual work environment
Opportunities for professional growth

Benefits are subject to eligibility and company policy.

WHY YOU’LL BE SUCCESSFUL - Our most successful team members consistently demonstrate:

Integrity, accountability, and professionalism
Strong communication and collaboration skills
Initiative, sound judgment, and adaptability
Excellent organization and attention to detail
A commitment to quality and continuous improvement
A customer-focused mindset with a passion for helping others succeed

To qualify for all positions with Real Time Companies, applicants must be legally authorized to work in the United States and should not require now, or in the future, sponsorship for employment visa status

Please be aware that Real Time Companies does not sponsor employment-based visas. Additionally, certain positions with Real Time Companies that involve work with government entities may have more restrictive employment status requirements, such as U.S. citizenship, based on security clearance requirements or other governmental requirements. An Equal Opportunity Employer M/F/D/V

Apply on realtime.catsone.com About employer

More about this job

Skills

Reporting
Customer service
Communication skills
Leadership
Coaching
Workflow
Manage staff
Decision making
Regulatory compliance
Computer science
Program management
Sales
Order picking
PMP
Project management
Stay alert
Manage quantitative data

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Jobs in the United States