Jobs in the United States

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Senior Network Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
area, you will be required to work in the office for a minimum of four days per week
Added 1 min ago
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Requirements & Testing Analyst
Goodwill of Colorado
Colorado Springs, CO · Denver, CO
- $70,000 to $80,000 USD / year
In addition, industry certifications are preferred (e.g., Certified Business Analysis Professional (CBAP), and PMI Professional in Business Analysis (PMI-PBA), Certified Software Quality…
Added 1 min ago
Cloud Computing Engineer I
The University of Central Florida Board of Trustees
Orlando, FL
The GRIT team within UCF's Office of Research is seeking a Cloud Computing Engineer I to assist in building, deploying, monitoring, and supporting secure, resilient, and cost-effective…
Added 2 mins ago
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Senior Software Engineer, Nuro Driver Core Software
Nuro
Mountain View, CA
- $193,930 to $291,150 USD / year
With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology…
Added 2 mins ago
Manufacturing Engineer
Emerson
Elyria, OH
…in Elyria, Ohio, this role supports the Professional Tools business by developing, implementing, and optimizing manufacturing processes used to machine, fabricate, and assemble components…
Added 2 mins ago
Supply Chain Engineer III
NFI Industries
Irving, TX
The Supply Chain Engineer III will manage the development of engineering analysis and implementation of engineering projects to direct ongoing continuous improvement and solve supply chain…
Added 3 mins ago
Specialist Cloud Security
Kansas City, MO
As a Cloud Security Engineer, you will play a key role in protecting and advancing our cloud platforms by implementing and enhancing security controls across AWS and Azure environments. You…
Added 4 mins ago
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Senior Owner’s Engineer (Collaborative Project Delivery)
AECOM
Los Angeles, CA
- $200,000 to $230,000 USD / year
AECOM seeks a Senior Owner’s Engineer experienced in collaborative project delivery to join our Water Team. This position offers a unique opportunity to lead and influence high-profile…
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Senior Owner’s Engineer (Collaborative Project Delivery)
AECOM
Orange, CA
- $200,000 to $230,000 USD / year
AECOM seeks a Senior Owner’s Engineer experienced in collaborative project delivery to join our Water Team. This position offers a unique opportunity to lead and influence high-profile…
Added 4 mins ago
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Senior Owner’s Engineer (Collaborative Project Delivery)
AECOM
Houston, TX
- $200,000 to $230,000 USD / year
AECOM seeks a Senior Owner’s Engineer experienced in collaborative project delivery to join our Water Team. This position offers a unique opportunity to lead and influence high-profile…
Added 4 mins ago
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Senior Owner’s Engineer (Collaborative Project Delivery)
AECOM
Oakland, CA
- $200,000 to $230,000 USD / year
AECOM seeks a Senior Owner’s Engineer experienced in collaborative project delivery to join our Water Team. This position offers a unique opportunity to lead and influence high-profile…
Added 4 mins ago
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Senior Owner’s Engineer (Collaborative Project Delivery)
AECOM
Chicago, IL
- $200,000 to $230,000 USD / year
AECOM seeks a Senior Owner’s Engineer experienced in collaborative project delivery to join our Water Team. This position offers a unique opportunity to lead and influence high-profile…
Added 4 mins ago
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Senior Owner’s Engineer (Collaborative Project Delivery)
AECOM
Alexandria, VA
- $200,000 to $230,000 USD / year
AECOM seeks a Senior Owner’s Engineer experienced in collaborative project delivery to join our Water Team. This position offers a unique opportunity to lead and influence high-profile…
Added 4 mins ago
A
Senior Owner’s Engineer (Collaborative Project Delivery)
AECOM
Boston, MA
- $200,000 to $230,000 USD / year
AECOM seeks a Senior Owner’s Engineer experienced in collaborative project delivery to join our Water Team. This position offers a unique opportunity to lead and influence high-profile…
Added 4 mins ago
A
Senior Owner’s Engineer (Collaborative Project Delivery)
AECOM
Seattle, WA
- $200,000 to $230,000 USD / year
AECOM seeks a Senior Owner’s Engineer experienced in collaborative project delivery to join our Water Team. This position offers a unique opportunity to lead and influence high-profile…
Added 4 mins ago
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Software Engineer, AI Systems and GPU Workloads - Information Technology Services
Cal Poly
CA
- $87,408 to $127,332 USD / year
…abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly…
Added 4 mins ago
CA
Salesforce Developer - Office of the Assessor-Recorder (1042)
City and County of San Francisco
San Francisco, CA
- $143,572 to $180,596 USD / year
Specific information regarding this recruitment process are listed below:
Added 6 mins ago
Senior Digital Buildings Engineer
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San Francisco Bay Area
In addition to client-facing roles and responsibilities, Senior DB engineer is expected to be an active member of the Digital Buildings Engineering team, to make a positive contribution to…
Added 6 mins ago
Assistant Project Manager
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Las Vegas, NV
Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring
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Technical Operations Engineer - Linux Systems Administrator
Two Six Technologies
Colorado Springs, CO
Two Six Technologies is seeking a Technical Operations Engineer to support the deployment of web-based infrastructure and applications powering critical cybersecurity and national security…
Added 7 mins ago
Electrical Engineer V
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Mechanical Engineer IV
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…equipment, for pipelines and clean energy projects, as a Project Engineer with rotating equipment background with emphasis on compressors. This includes Carbon Capture and Sequestration…
Added 7 mins ago
CO
Capital Delivery Project Manager (Capital Delivery Services Department)
City of Austin
United States
- $102,910 to $131,700 USD / year
Must possess one of the following licenses or certifications or be able to obtain within six (6) months of hire date:
Added 9 mins ago
Mechatronics Service Engineer
Global Enterprise Technologies
Houston, TX
Must have a familiarity with Electro-Mechanical devices and electro-mechanical equipment · Must have good troubleshooting skills
Added 9 mins ago
Robotics and Automation Engineer
GE Gas Turbines (Greenville) L.L.C.
United States
Support the people who use robots: Troubleshoot and diagnose robot systems for operators, engineers, and technical teams. Train them in robot programming, maintenance, and process use.

Real Time Consulting, LLC

Engineering Program and Client Services Manager

Phoenix, AZ, United States

Apply on realtime.catsone.com About employer

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

REAL TIME CONSULTING (An RTCo Company) - POSITION DESCRIPTION

JOB TITLE: Engineering Program and Client Services Manager

REPORTS TO: Chief Operating Officer (COO)

POSITION RESPONSIBILITIES:

Responsible for the management of all phases of Engineering program activity, including organization, planning, direction, reporting, customer relations and satisfaction, program execution, resource oversight and management.

As head of the program/account team, s/he provides the overall program leadership, management, sustainability and growth.

For the success of this position, 7 specific focus areas have been identified.

Customer Relations and Satisfaction

Thoroughly assess customer needs to provide value-added solutions; represent the full spectrum of RTC capabilities and offerings
Manage the account expectations while executing the program and resolving all issues to yield the highest level of customer satisfaction
Balance customer needs, RTC objectives and resources to ensure objectives are aligned
Work with all the internal and external customer teams to define, execute and extend the engineering programs and work orders
Collaborate with current customers to identify any risks to project that we can help mitigate by assessing any additional resource needs the current project may have
Provide weekly program progress status and maintain active internal team communication on changes (meetings)

Business Development/ Sales

Introduce service and solutions options to current customers and develop new strategies to meet their needs. Expand current customer relations and revenue opportunities through organic growth activities
Work with all the internal and external customer teams to define, execute and extend the engineering programs and work orders

Program Staff Management

Identify staff member qualification criteria per program skill requirements
Collaborate with Recruiter(s) to identify ideal staff fit, and with HR to on and off board staff members
Prescreen / Interview and select candidates according to customer requirements and budget
Identify the program staff structure to ensure maximum performance
Identify supporting functional staff needs
Set role and performance expectations and provide continual performance feedback
Provide overall leadership and direction to the program team to include coaching team members, resolving conflict, reviewing performance, and initiating corrective actions as needed
Assure the engineering teams comply with standard company policies and procedures; educate, inform and enforce when needed
Review engineering program team member’s status reports across projects and address issues as appropriate with close attention to customer needs and deadlines
Regularly evaluate current workflow processes; assist and assure the teams work as efficiently as possible
Manage team capacities to help the team manage their bandwidth

Program Execution

Establish and clearly communicate overall program objectives and long-term vision and strategy with internal and external clients
Meet multiple customer and company requirements while balancing the multiple roles of differing priorities.
Execute timely and clearly communicate decisions and recommendations
Ensure program-wide focus on reliability, cost, schedule and adequacy of systems, procedures and people for short term goals and long-term success
Address business challenges and identify continual improvement
Drive data-based decision-making throughout the program
Facilitate and make adequate priority decisions between project quality, costs, resources, scope and schedule.
Assess program risks and develop strategies for dealing with potential and identified risks
Assess process flows on a continuous basis and make adequate recommendations for process improvements internally and with the customers

Technical Performance and Schedule Management

Drive technical excellence by setting program standards and expectations, balancing risk and delivering performance across all identified program metrics
When programs require, ensure all quality requirements for the customer and regulatory agencies are met
Manage all program and customer changes and issues
Oversee the development of the program plans and critical milestones
Meet program plans and schedules by identifying and assessing risks and initiating necessary corrective actions

Contract Structure and Pricing

Recommend pricing based on the relevant market, as well as RTC’s business strategy, program objectives and related costs
Lead and manage contract proposals and negotiations to develop win – win solutions
Direct proposal preparation to ensure alignment with customer and RTC business strategy, compliance with all requirements, timely response to customer needs and a structure for program performance

Financial Performance

Create and manage program to financial pro-forma expectations
Control costs and related timing to maximize program results (client needs and profit)
Identify/communicate risks and implement appropriate risk mitigation actions
Manage program budgets to conform to policy, and work with the CFO to develop processes for requesting spending

Performance Measurement:

To ensure the individual’s contributions to the success of the programs and at the same time supporting the strategic growth of RTC, the following metrics will be used to measure performance:

Proposal turn time and close trend
Organic growth targeted metrics
Program-committed Revenue and Gross Margin
Customer Satisfaction survey results
Engineer engagement and sustainability
On Time Delivery of all customer program milestones

Position Qualifications and Preferences:

Bachelor’s degree in Engineering, Computer Science, Business or other technical area
Aerospace Industry experience Highly Preferred
Avionics Industry experience Highly Preferred
Knowledge and experience with ARP4754 and DO178
10 Years relevant Management experience in a Program Management capacity overseeing inhouse or client projects with 5 or more team members (individual contributors and/or managers)
10 Years of employee management experience of multidisciplinary engineers
10 Years Experience in Full cycle Client Program fulfillment to include Opportunity identification/farming (sales); Order generation; Order fulfillment; Order execution
PMP certification a plus
MBA a plus
Sharp and professional appearance, demeanor and communication with clients
Self-directed, organized, detail oriented
History of strong leadership, deep practical engineering knowledge and a track record for timely project delivery, project management, cost control and customer satisfaction
Must be able to work effectively in a team environment and will collaborate closely with the RTCo staff
Knowledge and creativity to the position as well as have the discipline to drive results and follow established processes
Motivate when needed and hold staff members accountable
Dynamic thinker, identify risks, and create & implement solutions
Comfortable to be on the phone and be in the presence of Clients, referrals, and industry network connections
Be open to suggestions and self-improvement; desire to constantly develop skills
Perseverance with assigned tasks and projects, stay focused with strong discipline
Must be able to synthesize and present data to client and management team – providing recommendations and alternate solutions

ABOUT REAL TIME CONSULTING

Real Time Consulting (RTC), a Real Time Companies business, is an engineering consulting firm serving the aerospace, aviation, defense, and advanced technology industries since 1997. We provide experienced engineering consultants who help clients design, develop, integrate, test, certify, and sustain complex, mission-critical systems.

Our engineers average more than 15 years of industry experience and are known for delivering innovative, reliable, and high-quality engineering solutions. We have built lasting client relationships through technical excellence, integrity, responsiveness, and a commitment to delivering results.

WHY JOIN RTC?

RTC is a small, highly collaborative company where every employee makes a meaningful impact. We value accountability, teamwork, initiative, and continuous learning, and we trust our employees to take ownership of their work while supporting one another's success.

If you're a motivated professional who enjoys solving challenging problems, producing high-quality work, and contributing in a fast-paced, entrepreneurial environment, you'll find opportunities to grow your career at RTC.

BENEFITS - Eligible employees enjoy a competitive benefits package that includes:

Competitive compensation
Paid Time Off (PTO) and Paid Holidays
Medical, Dental & Vision Insurance
401(k) Retirement Plan
Flexible work arrangements, where business needs permit
Professional yet casual work environment
Opportunities for professional growth

Benefits are subject to eligibility and company policy.

WHY YOU’LL BE SUCCESSFUL - Our most successful team members consistently demonstrate:

Integrity, accountability, and professionalism
Strong communication and collaboration skills
Initiative, sound judgment, and adaptability
Excellent organization and attention to detail
A commitment to quality and continuous improvement
A customer-focused mindset with a passion for helping others succeed

To qualify for all positions with Real Time Companies, applicants must be legally authorized to work in the United States and should not require now, or in the future, sponsorship for employment visa status

Please be aware that Real Time Companies does not sponsor employment-based visas. Additionally, certain positions with Real Time Companies that involve work with government entities may have more restrictive employment status requirements, such as U.S. citizenship, based on security clearance requirements or other governmental requirements. An Equal Opportunity Employer M/F/D/V

Apply on realtime.catsone.com About employer

More about this job

Skills

Reporting
Customer service
Communication skills
Leadership
Coaching
Workflow
Manage staff
Decision making
Regulatory compliance
Computer science
Program management
Sales
Order picking
PMP
Project management
Stay alert
Manage quantitative data

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Work requirements

Jobs in the United States