Residential Mover - Non Driver

Position Summary The Residential Non-Driver is a hands-on field position responsible for performing all physical aspects of residential moving services. While this role does not include driving responsibilities, the Residential Non-Driver is fully accountable for move execution, safety, quality of work, and customer experience. Residential Non-Drivers are expected to support all phases of the move and uphold Company standards on every job.

Reporting Structure Reports To: Operations Manager Works Closely With: Crew Leaders, Drivers, Operations, Warehouse, Dispatch, and Customers

Essential Duties & Responsibilities Move Execution & Labor Responsibilities

• Perform all physical aspects of residential moving, including lifting, carrying, loading, unloading, packing, and unpacking.
• Protect household goods, residences, elevators, flooring, and common areas.
• Assist with disassembly and reassembly of furniture and household items.
• Follow job scopes, work orders, and Crew Leader instructions.

Customer Service & Professional Conduct

• Interact professionally and respectfully with customers at all times.
• Communicate issues, damages, or concerns immediately to the Crew Leader.
• Maintain a professional appearance and attitude on job sites.

Safety, Compliance & Accountability

• Follow all safety policies, procedures, and lifting techniques.
• Use proper PPE and moving equipment.
• Report incidents, injuries, or unsafe conditions immediately.

Administrative & Timesheet Responsibilities

• Accurately complete daily timesheets.
• Ensure time is recorded correctly to the appropriate job.
• Assist with job documentation as required.

Qualifications

Required Qualifications

• Ability to lift 100+ lbs. repeatedly.
• Ability to follow instructions and work as part of a team.

Preferred Qualifications

• Experience in residential moving or household goods handling.

Work Environment & Expectations

• Field-based role with physical labor in varying residential environments.
• Exposure to weather, stairs, tight spaces, and heavy lifting.
• High level of accountability, teamwork, and professionalism required.

Employment Classification Full-Time or Part-Time Non-Exempt At-Will Employment