Lead Technical Analyst

This position follows a hybrid work model, with an expectation to be in the office 3 days per week at the St. Petersburg, FL Corporate Office location.

Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.

Responsibilities:

• Creates detailed business requirements for functional (e.g., business processes, rules) and non-functional (e.g., data, security) capabilities.
• Gathers and interprets information from multiple sources (including databases, interviews, etc.) and makes recommendations.
• Provides support for application development teams, including documenting business processes.
• Translates technical concepts to business audience and business information to a technical audience.
• May take a leading role in developing estimates and implementation plans for technical solutions.
• Partners with team members to develop project schedules, reports and documentation. May be required to act as project lead on small to medium projects and/or provide direction to others on the team.
• Works with User Experience / Design resources to help visualize requirements into prototype.
• Understands and applies principles in risk management, issue tracking and change management.
• Validates test cases to ensure that scripts will evaluate the business function being performed.
• Performs other duties and responsibilities as assigned.

Skills/Previous Experience:

• More than five (8) years of relevant technical business analysis or technical analysis experience is highly preferred.
• Financial Services experience is highly preferred.

Knowledge, Skills, and Abilities:

Knowledge of:

• Knowledge of Sweep accounts and associated processing, high yield savings accounts, and interest accrual processing is strongly desired.
• Requirements gathering, risk management, issue tracking, and change management; a specialization in requirements gathering for functional and operational enhancements to applications.
• Extensive hands-on experience testing I.T. applications is required, in addition to knowledge of general software testing methodologies.
• Comprehensive understanding of Software Development Lifecycle (SDLC) and work through various phases of it with peers and IT partners.
• Waterfall, Agile, and Hybrid software development methodologies.
• Project planning and tracking.

Skill in:

• Experience in working with IT and business stakeholders at various levels is required.
• Experience in gathering business requirements is required.
• Experience with data analysis/data mapping and the ability to query relational databases (Oracle, MS SQL Server) is required.
• Hands-on experience testing web applications and file-based batch processing.
• Experience in leveraging AI to assist in daily job functions is highly preferred.
• Clear and concise written and verbal communication as well as ability to create/maintain effective presentations and technical documentation.
• Solid analytical and problem-solving skills with attention to detail. Detailed understanding of Software Development Lifecycle (SDLC) methodologies (e.g., Agile/Scrum, Waterfall).

Ability to:

• Assume ownership and responsibility, act as a key liaison between application development and business operations.
• Understand in-depth details of business processes and rules. Document and communicate them effectively to various technical and non-technical partners.
• Identify and understand issues, problems and opportunities; compare data from different sources to draw conclusions.
• Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Use effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that is consistent with available facts, constraints, and probable consequences.
• Demonstrate a strong knowledge in position-related areas; remain current with developments and trends in areas of expertise.
• Develop and use collaborative relationships to facilitate the accomplishment of work goals.
• Make internal clients and their needs a primary focus of actions; develop and sustain productive client relationships.
• Work in a team environment to facilitate collaboration.