Dispatcher/Permit Administrator (37307)

Dispatcher/Permit Administrator

📍 Location: Rango HQ in Mesa, AZ

🕒 Employment Type: Full-Time

🏗 Industry: Mining / Heavy Civil / Earthworks

Reports to: VP of Transportation

Company

At Rango, moving material isn’t just what we do. It’s what we’re built for. With deep expertise and years of hands-on experience, we operate like our machines: productive, efficient, and powerful. Since 2012, Rango has grown into a leading mining services company across the Southwest. We partner with mining and construction companies in sectors from aggregates to precious metals and industrial minerals. Our culture is fast-paced, supportive, and team-oriented - and we’re just getting started. Join Rango and be part of a crew that keeps things moving.

Position Summary

The Dispatcher/Permit Administrator coordinates daily dispatch operations and manages the permits needed to keep work moving legally and on schedule. This role is the point of contact between drivers or field crews, customers, and regulatory agencies, and requires strong organization, attention to detail, and the ability to stay calm under time pressure.

Key Responsibilities

Dispatch

• Assign, schedule, and route drivers, vehicles, or field crews to meet daily job requirements
• Communicate with drivers and crews by phone, radio, and dispatch software; track status in real time
• Respond to delays, breakdowns, and schedule changes, and adjust assignments as needed
• Keep customers informed of arrival times and service updates
• Maintain accurate dispatch logs, delivery records, and job documentation

Permit Administration

• Research, apply for, and obtain required permits from city, county, state, and federal agencies
• Track permit applications, approvals, expiration dates, and renewals
• Verify that routes, loads, or job sites comply with permit conditions and restrictions
• Maintain an organized permit database and make sure copies reach the drivers or crews who need them
• Keep current on regulatory changes, fees, and filing requirements
• Coordinate with agencies, inspectors, and internal teams to resolve permit issues quickly

General Administration

• Prepare reports on dispatch activity, permit status, and costs
• Support compliance audits and recordkeeping requirements
• Perform other related duties as assigned

Qualifications

Required

• High school diploma or equivalent
• 1–3 years of dispatch, logistics, or administrative experience
• Strong written and verbal communication skills
• Proficiency with Microsoft Office and comfort learning dispatch or tracking software
• Excellent multitasking, time management, and problem-solving skills
• Ability to work accurately under deadlines

Preferred

• Prior experience with permitting, licensing, or regulatory paperwork
• Familiarity with local Arizona permitting processes
• Knowledge of transportation, construction, or public works operations
• Bilingual (English/Spanish)

Working Conditions

• Office environment with frequent phone and computer use
• Work Schedule: Monday – Friday, 7:00am – 4:00pm

Success Measures

Dispatch

• Coordinate daily driver, equipment, and crew assignments to ensure timely operations and minimize delays.
• Maintain effective communication, accurate dispatch records, and timely job status updates.

Permit Administration

• Obtain, track, and distribute required permits to ensure timely and compliant equipment movements.
• Verify route compliance, manage renewals, and resolve permitting issues to prevent disruptions.

General Administration

• Deliver accurate operational reports and maintain organized, audit-ready records.
• Complete assigned tasks on time while supporting departmental efficiency and continuous improvement.

Overall Success Measure

• Ensure safe, compliant, and efficient transportation operations through timely coordination, accurate documentation, proactive communication, and dependable follow-through.

Why Join Us

This is an opportunity to directly influence large-scale mining operations and infrastructure projects while working alongside experienced operational leaders in a dynamic and growing industry. Your work will contribute to the safety, efficiency, and long-term success of critical mining operations.