Sr Scrum Master

job summary:

Randstad Digital is seeking a Scrum Master/Technical Delivery Manager to orchestrate DevOps and Quality Engineering (QE) regression testing for a large-scale, customer-facing retail technology initiative. You will bridge the gap between global testing teams, key external vendors, and senior client stakeholders. This role requires a unique blend of executive presence and tactical execution capability.

location: Grand Rapids, Michigan job type: Solutions salary: $45 - 60 per hour work hours: 8am to 5pm education: Bachelors

responsibilities:

• Hands-on accountability for complex delivery artifacts across Jira, vendor portals, and Basecamp. Maintain meticulous oversight of backlog grooming, operational dashboarding, and sprint tracking for hundreds of active items, ensuring absolute data integrity across the PMO toolchain.
• Track and govern service requests across primary external vendors. Monitor scope, content, and the precise timing of code drops.
• Partner directly with the QE Team to drive rigorous upstream and downstream dependency management. Facilitate critical communications between the client and vendors to validate integration functionality and testing readiness.
• Serve as the gatekeeper for operational deployments, ensuring all code transitions safely from vendor delivery through rigorous regression testing, and is fully validated for production.
• Lead daily triage sessions and coordinate complex testing efforts across a highly distributed global footprint, encompassing Central QE, vendors, and offshore QA teams in India and Europe (navigating IST, CET, and EST time zones through UAT).

qualifications:

8+ years of experience as a Technical Project Manager, Delivery Lead, or Senior Scrum Master embedded within DevOps, Quality Engineering, and Release Management lifecycles.

Proven execution capability in large-scale, customer-facing enterprise environments with complex, multi-vendor architectures.

High-level professional polish with exceptional communication skills ("high comms"). Demonstrated ability to lead high-stakes communications, facilitate trade-off decisions, and hold vendors accountable while fostering collaborative client relationships.

Deep, practical understanding of CI/CD pipelines, code drop logistics, operational deployments, and regression testing lifecycles.

Advanced, hands-on proficiency in PMO toolchains, specifically Jira (JQL, dashboarding, and advanced filtering), vendor management portals, and Basecamp.

Experience managing, synchronizing, and unblocking offshore and onshore teams across complex global time zones.

skills:

Basecamp,data integrity,DevOps,Jira,regression testing,Release Management,Scrum Master,toolchains,meticulous,communications,exceptional communication skills,ability to lead,accountable,UAT,backlog grooming,client relationships,dashboarding,dependency management,offshore,Quality Engineering,QA,vendor management,triage

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.