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Sales Support Coordinator

  • Cleveland, OH, United States

$50,000 to $55,000 USD / year

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Job details

Pay
$50,000 to $55,000 USD / year
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Experience
Years of experience: 0 years
Posting language
English
Posted

Original job description

We are looking for a detail-oriented and proactive Sales Support Coordinator to deliver exceptional service to our valued clients while supporting our account management and sales teams. In this pivotal role, you will manage end-to-end order processing, coordinate purchasing and vendor communications, track project milestones, and resolve billing and quality inquiries across departments. The ideal candidate thrives in a fast-paced environment, possesses sharp problem-solving and communication skills, and takes pride in ensuring seamless delivery from initial order entry to final fulfillment.

salary: $50,000 - $55,000 per year shift: First work hours: 8 AM - 4:30 PM education: High School

Responsibilities

Shift: 8:00 AM - 4:30 PM, Monday - Friday (Hybrid 3 days in office)

Pay: $50,000 - $55,000

Duties:

  • Account & Sales Support: Collaborate with account managers and field sales to deliver responsive customer care, manage account inquiries, and track inventory and Just-In-Time programs.
  • Order Processing & Project Tracking: Enter and maintain customer sales orders across multiple job types, create bills of materials, and coordinate project timelines to keep delivery dates on schedule.
  • Procurement & Vendor Administration: Issue supplier purchase orders, reconcile order acknowledgments against pricing and part specifications, and liaise with accounts payable to review invoices and debit memos.
  • Data Management & Pricing Audits: Audit and update customer sell prices, set up new part numbers, maintain organized digital account records, and monitor open sales order and PO reports.
  • Cross-Departmental Issue Resolution: Coordinate with warehouse, freight, and quality teams to obtain shipping rates, resolve billing discrepancies or short payments, and address customer quality concerns.

Skills

  • Sales Support
  • Sales
  • Sales Administration
  • Customer support
  • CUSTOMER ORDERS/SALES
  • Vendor Management
  • Scheduling Appointments
  • Multi-tasking

Qualifications

  • Years of experience: 0 years
  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

More about this job

Skills

  • Sales
  • Procurement
  • Problem solving
  • Communication skills
  • Customer service
  • Accounts payable
  • Data management
  • Vendor management
  • Scheduling
  • Multitasking

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