Patient Access Representative

In this essential role, you will be the first point of contact for emergency room arrivals, guiding patients through the registration and admissions process with empathy, efficiency, and clarity. You will balance direct patient engagement with revenue cycle support by gathering accurate demographic and insurance data, reviewing medical necessity, and explaining treatment consents and financial options. Working at the heart of emergency operations, you will partner closely with nurses, physicians, and care coordinators to ensure swift intake, clear communication, and seamless patient flow. The ideal candidate brings interpersonal skills, a steady hand under pressure, and a passion for healthcare administration in a collaborative, patient-centered setting. Key Responsibilities: • Act as the primary liaison in the Emergency Department, conducting compassionate face-to-face patient intake and registration. • Verify insurance eligibility, assess medical necessity guidelines, and explain financial options, consents, and assistance programs. • Ensure data accuracy and integrity by scanning patient documents into the Cerner EMR system. • Collaborate directly with ED physicians, nurses, and care coordinators to facilitate swift patient flow and resolve intake bottlenecks. • Address patient account inquiries and assist with billing procedures in full adherence to HIPAA regulations. Position Requirements: • Associate degree or equivalent professional work experience required. • Prior experience in healthcare patient registration, medical billing, or insurance verification preferred. • Working knowledge of medical terminology and hospital billing practices (Cerner experience is a plus). • interpersonal, de-escalation, and multitasking abilities in high-acuity environments.

salary: $21.97 - $21.98 per hour shift: First work hours: 8:30 AM - 5 PM education: High School

Responsibilities

• Act as the primary liaison in the Emergency Department, conducting compassionate face-to-face patient intake and registration.
• Verify insurance eligibility, assess medical necessity guidelines, and explain financial options, consents, and assistance programs.
• Ensure data accuracy and integrity by scanning patient documents into the Cerner EMR system.
• Collaborate directly with ED physicians, nurses, and care coordinators to facilitate swift patient flow and resolve intake bottlenecks.
• Address patient account inquiries and assist with billing procedures in full adherence to HIPAA regulations.

Skills

• patient registration
• medical billing
• insurance verification

Qualifications

• Years of experience: 0 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.