Membership Specialist

Are you a data-savvy CRM professional who thrives under pressure and excels at turning challenging customer situations into seamless experiences? Randstad USA is partnering with a leading national advocacy organization in the renewable energy sector to find a resilient, systems-minded Membership Specialist for a critical contract role. Operating on a hybrid schedule (in-office Tuesday through Thursday), you will step directly into the heart of a high-volume annual membership renewal season while navigating a major CRM migration. If you possess hands-on Nimble CRM expertise, a steady hand for complex data cleanup, and the poise to handle members with top-tier service, we want to hear from you today. Apply now to bring order to the chaos and drive operational success during a key transition!

salary: $27 - $29 per hour shift: First work hours: 8 AM - 4 PM education: Bachelors

Responsibilities

• Serve as the primary point of contact for member inquiries during a peak renewal cycle, resolving billing, account, and access issues with professionalism and calm.
• Manage high-volume membership renewal processing, data entry, and record reconciliation across legacy databases and incoming platforms.
• Execute critical data auditing and cleanup tasks to ensure absolute integrity ahead of and during a November CRM software transition.
• Utilize Nimble CRM to track member interactions, log contact updates, and maintain accurate pipeline records.
• Collaborate with internal operations and membership teams to streamline communication workflows and reduce processing backlogs.
• Audit member databases to identify duplicate profiles, missing renewal documentation, and payment discrepancies.
• Assist with onboarding member data into Nimble while maintaining daily administrative continuity for ongoing renewals.

Skills

• Nimble CRM

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.