Medical Administrative Assistant

Our client, in Concord, NH, has a long term tempoary opening for a Provider Field Rep - this role could be up to 2 years long and could go permanent for the right candidate (although there is no guarantee at this time). Our client supports the medical industry and we need you! If you have experience with medicaid or even claims processing or billing experience, and are a critical thinker who can multi-task, call me today! In this role you will work with the providers and the state to conduct virtual visits - You will work with customers and do re-evaluations or enrollment with the providers - During these virtual meetings, the provider will show you around the office. You will also be responsible for outreach to providers and data entry functions. Location: Concord, NH Hours: 8:00AM- 5:00 PM; Monday through Friday with the possibility of flexible hours

Pay: $23.08/hr to $26.44/hr Long term temporary with the possibility of going permanent in the end(this is of course not guaranteed). For immediate consideration, please email Georgia Demers at Georgia.Demers@Randstadusa.com or call 603-262-3197

salary: $23.08 - $26.44 per hour shift: First work hours: 8 AM - 5 PM education: Associate

Responsibilities

Will be primary point of contact for New Hampshire Medicaid providers regarding claims, enrollment, billing, and portal inquiries. -Build and maintain positive working relationships with providers, state partners, and client stakeholders. -Conduct provider training on MMIS portal functionality, including claims submission, eligibility verification, enrollment and revalidation activities, and reporting tools. -Act as a liaison between providers, operations teams, and state partners to facilitate issue resolution. -Research, troubleshoot, and resolve routine provider issues related to claims processing, provider enrollment and revalidation, portal access and navigation, billing inquiries, and policy guidance. -Escalate complex issues appropriately and follow through to ensure completeness. -Assist in resolving provider concerns, disputes, and service-related issues.

Qualifications:

-Three (3) years of experience in healthcare operations, Medicaid programs, provider relations, claims processing, customer service, or technical program support. -Minimum of one (1) year of training development, facilitation, or provider education experience.

• Good analytical, problem-solving, critical thinking and customer service skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams.

Skills

• Claims
• Claims Processing
• Microsoft Office
• medicaid
• Medical Terminology
• virtual meetings
• Billing
• Medical Software
• Medical Coursework

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.