Mailroom Clerk

Are you an active, detail-oriented professional looking for a fast-paced role in treasury management operations? We are seeking a dedicated Mailroom Clerk to join our Lockbox department in Charlotte, NC!

In this key on-site position supporting the Treasury Management Operations Division, you will be primarily responsible for daily mailroom functions, including receiving, scanning, sorting, and distributing incoming mail and packages (UPS, FedEx, Express, Certified). Working standard daytime hours (Monday through Friday, 9:30 AM – 6:00 PM), you will operate mail opening and sorting machinery, perform quality control on outgoing packages, process payments, and perform document imaging on high-speed scanners. This production-oriented position operates under client Service Level Agreements (SLAs), requiring strong attention to detail and physical stamina to stay active on your feet and lift mail trays up to 30 lbs. If you bring strong PC skills, a background in lockbox, financial, or retail operations, and a reliable work ethic, this temp-to-perm opportunity offers a great environment to build your career.

salary: $18.99 - $19 per hour shift: First work hours: 9:30 AM - 6 PM education: High School

Responsibilities

Position Summary:

Receive, scan, sort, and distribute incoming/outgoing mail and packages, operate lockbox processing equipment, process client payments, and perform document scanning to meet tight SLA deadlines.

Key Responsibilities:

• Receive, scan, sort, and distribute daily incoming mail, including Priority, Certified, Express, UPS, and FedEx packages.
• Prepare, quality-check, and package all outgoing mail, generating shipping labels via FedEx and UPS software.
• Operate, clean, and perform routine maintenance on mail opening and sorting equipment (MPS40, Opex 150, Opex Falcon).
• Process incoming payments, capture payment data, review rejects prior to mail-out, and perform high-speed document scanning.
• Cross-train team members and adhere strictly to client Service Level Agreement (SLA) timeliness and quality metrics.

Requirements:

• Must be at least 18 years of age and able to pass background and drug screening checks.
• Ability to meet physical demands, including standing, walking, bending, twisting, repetitive hand motion, and lifting up to 30 lbs.
• Proficient PC skills, including familiarity with Microsoft Word and Excel.
• Ability to follow detailed written/verbal instructions and work under tight production deadlines.
• Full availability to work on-site in Charlotte, NC during scheduled hours.
• Preferred: 1–3 years of lockbox or mailroom experience with Opex or MPS equipment; background in finance or retail.

Skills

• Following Instructions
• Coordinating Meetings
• Copying
• Microsoft Office

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.