HVAC Operations Manager

We are seeking an experienced, results-driven Operations Manager to direct and elevate our HVAC Service and Installation divisions. In this key leadership role, you will oversee day-to-day operations, lead field and office personnel, optimize workflows, and maintain high standards for quality and customer satisfaction. The ideal candidate blends technical mechanical knowledge with hands-on leadership, team-building skills, and structured process management.

salary: $95,000 - $115,000 per year shift: First work hours: 8 AM - 5 PM education: No Degree Required

Responsibilities

Key Responsibilities

• Department Leadership: Direct daily operations across both the HVAC Service and Installation departments, ensuring safety, efficiency, and quality control.
• Team Development: Manage, mentor, and evaluate field technicians, installers, and field supervisors to drive high performance and professional growth.
• Logistics & Scheduling: Oversee resource allocation, workload forecasting, dispatch coordination, and project scheduling to maximize productivity.
• Supply Chain & Facility Oversight: Supervise warehouse operations, material handling, equipment procurement, inventory control, and ductwork fabrication.
• Customer Relations: Uphold exceptional service delivery, address escalated client inquiries, and drive customer retention and satisfaction.
• Operational Reporting: Monitor key performance indicators (KPIs), track labor and job profitability metrics, and report operational results to executive leadership.
• Talent Acquisition & Training: Partner with internal teams on recruiting, hiring, onboarding, and implementing safety and technical training programs.
• Continuous Improvement: Collaborate with the General Manager and Field Service Support to refine standard operating procedures, implement technology solutions, and execute strategic growth initiatives.

The essential functions of this role include:

• manual lifting up to 50lbs

Skills

• Business operations
• HVAC technician (5 years of experience is required)
• residential HVAC (2 years of experience is required)

Qualifications

• Years of experience: 5 years
• Experience level: Manager

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.