Randstad is hiring an organized, detail-oriented Dispatch Office Associate to join a warehouse and logistics team in Mount Pleasant, WI. In this role, you will serve as the central hub for our daily delivery and transportation operations coordinating driver schedules, tracking fleet movements in real time, and maintaining seamless communication between drivers, warehouse teams, and clients.
salary: $18 - $19 per hour shift: First work hours: 8 AM - 4:30 PM education: High School
Responsibilities
- Assign service tickets, delivery routes, or work orders to field staff using internal software.
- Answer inbound phone calls, emails, and radio messages from customers, clients, and mobile teams.
- Update customer notes, log service statuses, and maintain accurate database or spreadsheet records
- Handle real-time schedule changes, traffic or weather delays, and customer inquiries or complaints.
- File documents, handle general office administrative tasks, and assist team managers
The essential functions of this role include:
- working in a smoke free environment
- wearing steel toe shoes
Skills
- Microsoft Office
- Office Support
- Bookkeeping
- Journal Entries
- General Ledger
- Answering Phones
- Problem Solving
- Handling Confidential Information
- Scheduling Appointments
- Dispatch
- Working Independently
Qualifications
- Years of experience: 3 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.