Client Relationship Manager

Are you an organized, client-focused professional who excels at building trusted relationships?

Our client, a benefit funds administrator, is seeking a Client Relationship Manager to join their team in Salem, VA. In this role, you will serve as the dedicated primary liaison for their organizational clients and their boards.

No prior employee benefits or trust fund experience is required. If you bring solid interpersonal skills, sharp organizational abilities, and meticulous attention to detail, they will provide all the hands-on training you need to master their industry. What You Will Do

• Manage Client Partnerships: Act as the trusted primary contact for client leadership, board trustees, and professional advisors.
• Coordinate & Attend Meetings: Prepare board meeting packets, compile reports, take meeting minutes, and travel periodically (quarterly) to attend and facilitate client meetings.
• Maintain Operational Precision: Review documentation, track client accounts and contributions, and assist with annual audit preparations.
• Collaborate Internally: Work closely with our internal administrative and operations teams to resolve client questions and streamline workflows.
• Learn the Industry: Gradually build mastery in plan governance and compliance guidelines through direct mentorship from firm leadership.

Backgrounds that translate well to this role include commercial/retail banking, business account management, insurance client services, executive administrative coordination, or legal/professional services.

What They Offer -100% Employer-Paid Family Coverage -Generous Paid Time Off (PTO) -Paid Holidays -A stable, professional, family-owned office with direct access to decision-makers and genuine mentorship.

salary: $55,000 - $70,000 per year shift: First work hours: 8 AM - 5 PM education: High School

Responsibilities

• Manage Client Partnerships: Act as the trusted primary contact for client leadership, board trustees, and professional advisors.
• Coordinate & Attend Meetings: Prepare board meeting packets, compile reports, take meeting minutes, and travel periodically to attend and facilitate client meetings.
• Maintain Operational Precision: Review documentation, track client accounts and contributions, and assist with annual audit preparations.
• Collaborate Internally: Work closely with our internal administrative and operations teams to resolve client questions and streamline workflows.
• Learn the Industry: Gradually build mastery in plan governance and compliance guidelines through direct mentorship from firm leadership.

Skills

• Customer Relationship Management (3 years of experience is preferred)
• Account Management (3 years of experience is preferred)

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.