City Manager

job summary:

Join Randstad Digital as a City Manager supporting our clients rapidly growing drone-delivery operations across the assigned market. This is a hands-on leadership role for someone who thrives in a fast-paced environment, enjoys developing teams, and can balance daily execution with a strong client experience.

Required Skills - Strong people leadership, coaching, and performance-management skills

Excellent written and verbal communication

Ability to manage multiple locations and priorities simultaneously

Strong scheduling, staffing, and workforce-planning skills

Ability to analyze operational metrics and identify improvement opportunities

Sound judgment when addressing attendance, conduct, and performance concerns

location: Tampa, Florida job type: Solutions work hours: 9am to 5pm education: Bachelors

responsibilities:

Job Duties - Oversee daily operations and staffing across assigned locations

Partner with the second City Manager to provide consistent seven-day market leadership coverage

Create and review schedules, identify coverage gaps, and coordinate staffing solutions

Monitor employee attendance, punctuality, dress code, and policy compliance

Coach and develop Tier 1 and Tier 2 employees and hold team members accountable for performance

Facilitate onboarding and operational training and ensure all required documentation is completed

Monitor key operational metrics, including order performance, collection times, out-of-stock rates, and site readiness

Conduct routine site visits and maintain visibility with field teams

Communicate daily priorities, risks, staffing needs, and operational updates to leadership

Partner with recruiting and staffing vendors to address vacancies, call-outs, and attendance concerns

Investigate and document employee incidents and escalate matters appropriately

Maintain accurate attendance, training, performance, and disciplinary records

Support launches, schedule changes, process improvements, and other market-growth initiatives

Serve as the primary market contact when the other City Manager is off or unavailable

Job Requirements - Minimum 2-3 years of experience supervising employees in operations, logistics, transportation, retail, hospitality, field services, or a similar fast-paced environment

Previous experience managing employee schedules, attendance, and performance

Experience leading teams across multiple locations or geographically dispersed worksites

Ability to work five days per week on a schedule that may include weekends, early mornings, evenings, or holidays based on operational needs

Ability to travel regularly between assigned-area locations

Valid driver's license and reliable transportation

Ability to work independently while maintaining frequent communication with remote leadership

Ability to use spreadsheets, scheduling platforms, messaging tools, and digital reporting systems

Ability to respond calmly and professionally to time-sensitive staffing and operational issues

High school diploma or equivalent

Ability to meet any physical and site-access requirements associated with the operation

Desired Skills & Experience - Experience managing vendor-supplied or contingent workforces

Experience supporting last-mile delivery, aviation, autonomous technology, or emerging-technology operations

Experience working in a client-facing or outsourced service environment

Familiarity with workforce-management, attendance-tracking, and scheduling systems

Experience opening new locations or supporting market expansion

Experience preparing daily and weekly operational reports

Knowledge of progressive discipline and employee-relations documentation

qualifications:

Strong organization, follow-through, and attention to detail

Ability to build effective relationships with employees, vendors, and client stakeholders

Proficiency with Microsoft Office or Google Workspace"

skills:

Google Workspace,Microsoft Office,Ability to analyze,attention to detail,Excellent written and verbal communication,planning skills,Sound judgment,leadership,people leadership,client experience,developing teams,drone,coaching,metrics,Selling,scheduling,management skills

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.