Associate Client Service Rep

Do you have client service experience and a passion for helping others? Take the next step in your career with a prestigious financial services company!

We are seeking multiple Client Service Representatives for seasonal, remote opportunities with a well-established and respected client. We are looking for personable, customer-focused candidates with excellent communication skills, a positive attitude, and a genuine commitment to providing an outstanding client experience.

If you enjoy building relationships, assisting clients, and working in a professional environment, this could be a great opportunity for you!

Apply today! Qualified candidates will be contacted promptly.

Training is expected to start in December. Position is expected to run until May or June of 2027.

salary: $20 - $24 per hour shift: First work hours: 9 AM - 6 PM education: Associate

Responsibilities

• Responsible for creation of financial documents and approval process using Adobe suite of software products
• Check the accuracy of forms and entering data into a tracking database.
• Must be capable of learning new software applications with relative ease
• Must have Client service experience. Candidate will communicate directly with clients as well as internal departments
• Must be comfortable working within a team while owning their own work
• Must maintain a high level of productivity, quality, and customer-service standards while adhering to strict deadlines
• Candidate must utilize great time management skills to handle extremely high seasonal volumes
• Must be flexible for additional hours during high volume periods
• Experience working in a high-pressure, high-volume environment preferred

The essential functions of this role include:

• working up to 10 hrs of overtime per week
• working weekends

Skills

• Client Service (2 years of experience is preferred)
• Financial Services (2 years of experience is preferred)
• Written Communication
• Verbal Communication
• Microsoft Excel
• Microsoft Office
• Multi-tasking
• Adobe InDesign
• Adobe Acrobat
• Data Entry
• Telephone Etiquette
• Database Management

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.