Medical Billing and Collections Specialist

As a Medical Billing & Collections Specialist, you will play an essential role in driving revenue cycle performance and maintaining healthy cash flow. You will manage patient and insurance accounts receivable, analyze aging reports, investigate short-pays and payment variances, and resolve complex claim denials. The ideal candidate pairs sharp analytical reconciliation skills with a diplomatic, customer-first approach, ensuring prompt collections while preserving positive relationships with patients, providers, and payers. If you are detail-oriented, adaptable, and confident using modern billing systems and clearinghouses, you will thrive in this supportive setting. Key Responsibilities Manage full-cycle medical billing and collections, generate accurate invoices, and apply incoming payments. Monitor AR aging reports, identify non-payment trends, and prioritize overdue accounts. Investigate payment discrepancies, chargebacks, short-pays, and mismatched contractual balances. Navigate claim denials, EOBs, and disputes to secure timely reimbursement. Deliver professional, tactful customer service to resolve patient and payer inquiries via phone, email, and chat. Required Qualifications & Skills Demonstrated experience in healthcare billing, collections, and AR workflows. Working knowledge of accounting fundamentals, debits/credits, and account reconciliation. Proficiency in EHR/billing software (e.g., WellSky, Waystar, Availity, InstaMed) and Microsoft Excel (pivot tables, VLOOKUPs). negotiation and communication skills with a customer-centric mindset. Home health billing and experience with Single Case Agreements or payer contracts are a plus.

salary: $24.99 - $25 per hour shift: First work hours: 8 AM - 4:30 PM education: High School

Responsibilities

Manage full-cycle medical billing and collections, generate accurate invoices, and apply incoming payments. Monitor AR aging reports, identify non-payment trends, and prioritize overdue accounts. Investigate payment discrepancies, chargebacks, short-pays, and mismatched contractual balances. Navigate claim denials, EOBs, and disputes to secure timely reimbursement. Deliver professional, tactful customer service to resolve patient and payer inquiries via phone, email, and chat.

Skills

• Relationship Management
• Analytical, Problem Solving
• Customer Service

Qualifications

• Years of experience: 0 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.