Accounts Receivable Analyst

We are looking for a Accounts Receivable Analyst who will handle complex issues which need to be resolved as second level escalation. Escalation Analyst will be responsible for analyzing delinquent account balances and following up with customers for past due amounts, including disputes and deductions. The Escalation Analyst will also be responsible for following up with other departments for information and resolution. This is a Hybrid position. Qualifications:

• Solid knowledge of AR, Credit, and Collections
• Use of good judgment within defined policies and practices
• Day to day communication with business partner/relevant counter parts
• Ability to interact with customers via phone, email, etc.
• Intermediate skills in Excel & Outlook
• Understanding of full OTC cycle
• Excellent verbal and written communication skills
• Knowledge of GetPaid and/or SAP Systems will be helpful
• Accounting and reconciliation skills
• Customer and service oriented in resolving process related requirements
• Understanding of DSO/DDSO and delinquency targets

salary: $24 - $25 per hour shift: First work hours: 8 AM - 5 PM education: High School

Responsibilities

• Act as first level of escalation within the collections process
• Analyze customer delinquent account balances
• Manage portfolio and implement collections strategy to reduce delinquency and resolve disputes
• Contact customers primarily via GetPaid, as well as other relevant systems
• Follow-up with various departments to get supporting documents/info
• Handle and process inquiries from McKesson virtual team
• Reconcile open and closed transactions as necessary
• Process or submit adjustments / write-offs based on DOA
• Provide billing data (i.e. invoice copies, statements) upon request from customer to facilitate payments
• Customer relationship management skills
• Detailed/multi-task oriented
• Organized with an ability to prioritize work
• Comfortable working in a fast-paced environment
• Team player and self-directed
• Experience in collection and dispute management process
• Ability to train team members
• Good communication skills
• Analytical decision-making skills

Skills

• Credit Collections
• Accounts Receivable
• Aging Receivables
• Reconciliation
• Collections
• Microsoft Office
• SAP

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.