Management and Analysis Supervisor (Reporting Supervisor)

Position Summary This vacancy is with the Administration department on the Health & Wellness service team. The eligibility list created by this vacancy may be used to hire other vacancies in the department or County.

To administer, plan, organize, supervise, and coordinate all functions in the unit assigned; improve the efficiency with which the department and divisions manage information, operate programs, and assist in the development and implementation of departmental policies and procedures to support core organizational functions and business processes; ensure that high quality administrative systems, work simplification, forms design and control functions are developed and implemented; supervise an interdisciplinary team of professional, technical, and clerical staff; ensure compliance with state and federal regulations; ensure effective, reliable functioning of all department-specific information systems in order to meet operational business needs. Ensure that department-specific information systems adapt to changing business practices. Use information technology to drive business innovation; and perform related duties as assigned.

To view or print a copy of the complete Ramsey County job (class) description for this position, go to: Job Descriptions. Once at this page, you can browse the alphabetical list or search for a job description.

Flexible Workplace: This position is identified under the designation of ‘flex work eligible’, meaning that the employee can formally opt to be in-office full-time or work a flex schedule in which at least two days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county’s flexible workplace policy. To view Ramsey County’s Flexible Workplace policy, go to: Flexible Workplace Policy Examples of Work Performed

• Promote a diverse, culturally competent, and respectful workplace.
• Develop priorities, goals and work standards for management analysis projects, including but not limited to developing special reports, monitoring project progress, and resolving problems.
• Hire, assign, supervise and evaluate the work performance of assigned staff; conduct unit meetings, consult with staff on individual project assignments, provide guidance for staff development; ensure staff compliance with applicable laws, policies, procedures, regulations and work standards.
• Manage the data management functions for the department by coordinating business requirements definition, workflow analysis and redesign. Manage the system and software development lifecycle for department-specific software, as well as enhancements and maintenance of existing systems. Meet regularly with department managers and directors to ensure that department-specific software drives and supports changing business practices.
• Work with department staff to ensure that department-specific software, whether provided by vendors, the state, or collaborative partners, meets business needs and provides value to the County.
• Participate in committees and workgroups to create and support collaborative technology solutions for department-specific software.
• Serve as liaison to County Information Services Department to ensure technology services meet departmental business needs.
• Communicate department needs and participate in enterprise-wide technology systems projects as appropriate.
• Support and ensure strong organizational change management practices for project-related changes, staff adherence to work standards, and professional management analysis techniques.
• Oversee and monitor department-specific information systems projects by establishing a project schedule, setting priorities, directing staff as appropriate; overseeing applications testing; reviewing final product with users to ensure it is functional and identify any needed modifications; meet with project teams when problems arise and assist with coordination between divisions or departments when needed.
• Represent the department at meetings and on committees with other County departments, County Board Staff, state officials, and community agencies.
• Oversee the development of training plans and curricula to ensure consistency; and ensure staff are trained.
• Collect, analyze and evaluate on a continuous basis the appropriate data to monitor trends and developments relating to program needs and resource availability to ensure they meet business needs; recommend program priorities to department managers; set priorities, goals and standards for the unit supervised.
• Administer, plan, organize, supervise and coordinate all functions in the unit assigned; maximize revenue collection; assist in interpreting laws, policies and regulations to determine impact on core organizational functions business process and requirements.
• Review and make recommendations on the impact of specific legislation to department managers and directors and serve on the MN Department of Human Services rule-making committee as assigned.
• Determine reasonableness of requested programmatic-related updates (based on availability, coordination with County Information Services Department, and departmental major priorities) and identify other needed changes.
• Coordinate line of business software projects with the County Information Services Department, Minnesota Department of Human Services and/or departmental users in the area(s) assigned.
• Plan, organize, supervise and coordinate a program of management analysis and revenue enhancement in the Health and Wellness Administrative Division and/or unit assigned; provide oversight and coordination for internal and external audits.
• Manage Requests for Appeals in Revenue Unit regarding social services and child care activities; monitor and ensure service billings in Revenue Unit are made to Medical Assistance, health plans and other payers, if assigned in that area.

(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position’s management approved work schedule is required.)

ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 12, 13, 14, 15, 16, 17, 18, 19. Minimum Qualifications Education: Bachelor’s Degree in Public Administration, Business Management or Business Administration, Management Information Systems, social or behavioral science or closely related field.

Experience: Six years of experience in management analysis or technical systems development, implementation and support, which may include analysis of methods, systems or major administrative systems or projects, including the coordination of the work of employees engaged in management analysis or technical functions.

Substitution: Equivalent combination of education and related experience.

Certifications/Licensure: None Exam/Screening Process Information The examination process will consist of the following section with each section weighted as indicated:

• Training and Experience Rating = 100%

The examination for Management and Analysis Supervisor will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions – do not mark “see resume” or “see work history” as a response. Please answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination.

Eligible List: The names of all applicants who filed a properly completed application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as a Management Analysis Supervisor. This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Candidates will remain on the list for 30 days or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted.

Veteran's Preference: This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.

Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.

E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

Equal Opportunity Employer: Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin.

Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives to be equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved.

To print a paper application for this posting click Paper Application You will need to print this posting and answer the supplemental questions associated with this exam and submit them with your completed paper application.

For further information regarding this posting, please contact: Crystal.Diaz@ramseycountymn.gov

Benefits

Ramsey County provides a wide range of employee benefits to support health, well-being, and work/life balance. Benefits eligibility can vary depending on union status/contract language. A summary of benefits is provided below. Detailed information is available for review at https://assets.ramseycountymn.gov/files/2026-02/Total%20Rewards%20Guide%202026.pdf

• Medical, dental and vision insurance
• The County contributes a bargained percentage to the medical and dental monthly premium
• Employees choose from four enrollment tiers: Single, Employee + legally married spouse, Employee + Child(ren), Family
• Blue Cross Blue Shield Medical insurance – three plan options including a High Deductible Plan with a Health Saving Account offered. Earn up to $20/month in electronic gift cards for each enrolled employee or spouse for wellness activity
• MetLife Dental Insurance – two plan options offered
• VSP Vision Insurance – Advantage Plan offered
• Pre-tax Benefit Program
• Pre-tax medical, dental, vision monthly premium deduction option
• Dependent and Health Care Flexible Spending Accounts
• County monthly contribution to a Health Savings Account for employees who elect the High Deductible medical plan
• Paid time off
• Vacation hours, accrued based on years of service, ranging from 10 to 25 days per year (pro-rated for part-time employees)
• 11 scheduled holidays and two floating holidays
• Up to eight weeks of 100% paid parental leave, plus additional use of sick time as noted below
• Sick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours)
• Wellness incentive allows conversion of unused sick time to vacation or pay
• Retirement benefits
• Pension - The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting payments
• New employees become vested after three years. For the Police and Fire union, employees are vested after 10 years
• Deferred compensation - 457(b) account with employer match
• Health Care Savings Plan - all benefits-eligible employees contribute 1% of gross regular salary to a Health Care Savings Plan account for eligible health care expenses after retirement. Interest accrues tax free. County provides a scheduled contribution after five years of participation
• Transit and parking
• Fully funded Metropass.
• Transportation/parking expenses reimbursement account
• Employee well-being
• Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.
• Wellness programming
• Flexible work policy with hybrid work options for eligible positions
• Life Insurance and Disability leave
• County provided Basic Life coverage - 1x annual salary, minimum $10,000 up to a maximum of $50,000. Optional supplemental coverage available
• Long-term Disability – County provided coverage replaces 40% of the employee’s lost income after six months of disability, subject to a $5,000 monthly maximum. Option to purchase an additional 20% income replacement up to $7,500 monthly maximum
• Short-term Disability – option to purchase 60% income replacement coverage with 30, 60 or 90-day waiting period
• Career development
• Tuition reimbursement, up to $4,000 per year
• Online professional development opportunities through the Learning & Development Center
• County employment qualifies as a public service organization for the Public Service Loan Forgiveness Program
• Employee resource groups – help employees build connections through common bonds with colleagues

For information about Ramsey County's 2026 benefits, visit: https://assets.ramseycountymn.gov/files/2026-02/Total%20Rewards%20Guide%202026.pdf