Jobs in the United States

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Added 1 min ago
Customer Service Engineer (VA ESOM IRP)
Kentro
Bedford, MA
Must have experience conducting routine system administration tasks and logging data in system admin logs
Added 1 min ago
Customer Service Engineer (VA ESOM)
Kentro
Cincinnati, OH
Must have experience conducting routine system administration tasks and logging data in system admin logs
Added 4 mins ago
TT
Senior Software Engineer
True Talent Solutions Partners
San Francisco, CA
- $210,000 to $300,000 USD / year
- Develop customer-facing backend features as part of a product engineering team.
Added 4 mins ago
TT
Staff Full-Stack Engineer, Core Application
True Talent Solutions Partners
Oakland, CA
- $240,000 to $275,000 USD / year
Added 4 mins ago
TT
Founding Product Engineer
True Talent Solutions Partners
New York, NY
- $160,000 to $220,000 USD / year
On-site in New York, New York, United States, five days per week.
Added 8 mins ago
GL
PIT Operator
GXO Logistics
San Bernardino, CA
- $21.75 USD / hour
We engineer faster, smarter, leaner supply chains.
Added 8 mins ago
Customer Service Rep
GXO Logistics
La Porte, TX
…our success, and we want to put you behind the wheel. As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the…
Added 9 mins ago
Founding Sales Engineer
Raindrop
San Francisco, CA
We're looking for our first Sales Engineer to be the technical partner to our early sales team. You'll run technical discovery, demo Raindrop to engineering teams, and build POC's to close…
Added 11 mins ago
Equipment Engineer 2
Kasai North America, Inc
Manchester, TN
Leads and oversees the entire equipment project while meeting all customer schedule trial builds and launches.
Added 12 mins ago
AU
Internship - Electromechanical Engineer
ASML US, LP. (US30)
Wilton, CT
- $18 to $48 USD / hour
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism
Added 13 mins ago
GH
Senior Software Engineer
GE Healthcare IITS USA Corp.
Remote, United States
- $109,600 to $164,400 USD / year
As a Senior Software Engineer in GE HealthCare's Science & Technology organization, you will develop scalable, cloud-based software solutions that support healthcare innovation and digital…
Added 14 mins ago
Director, ITP AI Forward Deployed Engineering (FDE)
Micron Technology
Richardson
Experience building and leading forward deployed, customer-embedded, SRE, production engineering, AI/ML, or similar technical groups.
Added 14 mins ago
Senior Systems Engineer - MANTIS SEIT (Onsite)
RTX
United States
Qualifications You Must Have
Added 14 mins ago
Principal Radar / RF Electrical Subsystems Engineer
RTX
United States
Qualifications You Must Have:
Added 14 mins ago
Embedded Software Engineer II
RTX
United States
Qualifications You Must Have:
Added 14 mins ago
Sr. Principal Manufacturing Engineer (onsite)
RTX
United States
Qualifications You Must Have
Added 14 mins ago
Software Engineer I (Onsite)
RTX
United States
Qualifications You Must Have
Added 14 mins ago
Software Engineering Intern (Summer 2027)
RTX
United States
Qualifications You Must Have
Added 14 mins ago
Software Engineer I (Onsite)
RTX
United States
Qualifications You Must Have
Added 14 mins ago
Lab Lead
RTX
United States
Qualifications You Must Have
Added 14 mins ago
Principal Systems Engineer (ONSITE)
RTX
United States
Qualifications You Must Have
Added 15 mins ago
W
Software Engineer Skill Level 2
Wyetech
Annapolis Junction, MD
- $78.99 to $99.84 USD / hour
Software Engineer (SWE) Skill Level 2 – Cloud-Based Analytics Developer
Added 20 mins ago
Design Engineering Manager
The businesses of Merck KGaA, Darmstadt, Germany
Austin, TX
…of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for…
Added 20 mins ago
Design Engineering Manager
The businesses of Merck KGaA, Darmstadt, Germany
Chandler, AZ
…of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for…
Added 22 mins ago
Systems Development Engineer, Amazon Leo - OISL
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
We're looking for a hands-on Systems Engineer with a background in the requirements management, design for manufacturing, hardware/software development for hardware test.

Raindrop

Founding Sales Engineer

San Francisco, CA, United States

Apply on jobs.ashbyhq.com About employer

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

ABOUT RAINDROP

Raindrop http://raindrop.ai/ is the monitoring platform for AI agents. Engineering teams at Fortune 100s and the fastest-growing AI companies (Vercel, Speak, Clay) use it to catch silent failures in production. When an agent misbehaves, Raindrop alerts the team, links to the trace, and surfaces the root cause so they can fix it fast. With Raindrop 2.0 (Self-Healing Agents) https://www.raindrop.ai/blog/introducing-raindrop-2/, the loop closes itself: your coding agent fixes it, and the fix becomes an eval to prevent regressions.

WHY IT MATTERS

AI agents fail constantly in ways both hilarious and terrifying. Regular software throws exceptions. But AI agents fail silently, leaving engineers with almost no visibility into how their agents are actually performing.

The current status quo is sifting through millions of logs and trying to debug flaky evals that just aren't matching real world results. Evals are like unit tests, they confirm your model got specific test cases right. But in the real world agents call thousands of tools, run for hours, and encounter millions of unpredictable actions.

That’s where Raindrop comes in. It learns the unique shape of each AI agent’s issues. Starting from presets like Laziness, Forgetting, or Task Failure, to automatically tuning itself to each agent and discovering unknown unknowns.

With one click of a button, AI engineers start tracking issues or topics across 100% of their production data. They can see frequency over time, how many users are affected, relevant properties and more.

In order to process hundreds of millions of events, we gradually train small, custom models, private to each company, that learn to uniquely understand how their product is used.

As part of the early team, you’ll play a fundamental role in shaping the company - from making strategy and product decisions, to helping scale the team, to shaping the future of AI agents.

OUR INVESTORS

We've raised $50M total https://www.raindrop.ai/blog/series-a/, led by CRV, with backing from Lightspeed, Figma Ventures, Vercel Ventures, and the founders of Replit (Amjad Masad, Michele Catasta), Cognition (Walden Yan), Framer (Koen Bok, Jorn van Dijk), Speak (Andrew Hsu), and Notion (Akshay Kothari).

ABOUT THE ROLE

We're looking for our first Sales Engineer to be the technical partner to our early sales team. You'll run technical discovery, demo Raindrop to engineering teams, and build POC's to close deals. As our first Sales Engineer, you'll build how we sell technically from the ground up and ensure it's a scalable journey along the way.

YOUR FOCUS

Technical discovery and demos: Learn how a customer's agents work and where they fail silently, then show them how Raindrop catches it and their path to correcting it.
Proofs of concept: Run evaluations end to end, and make sure customers see value before they sign.
Turning customer asks into product: Spot when a customer request points to something many customers need. Prototype it, then help it become part of the platform.
Building the function: Create the demos, playbooks and technical content the sales team will use.

YOUR RESPONSIBILITIES

Partner with AEs from discovery to close and own the technical side of the deal.
Build conviction with technical buyers by answering their hardest questions and showing how Raindrop solves their problems.
Build prototypes and integrations for customer requests. Ship them into the product when you can.
Know when a request needs a deeper backend or ML change, and bring in the right engineers.
Bring patterns from deals back to the team, along with an opinion on what to build.
Work closely with leadership and own high-impact work from day one.

IDEAL CANDIDATE

Top 0.1% communicator who can win over a room of skeptical engineers.
Strong engineer who can read a codebase, build a working prototype in days, and earn our engineers' trust.
Sales instincts: you know how deals move, and when to lead and when to let the AE run the room.
You've sold a developer tool or infrastructure product to engineers, ideally as an early SE who built the playbook.
You make problems disappear. Customers bring you something messy, and you come back with it solved.
You understand how agents fail in production and can explain it to the people building them.
Use and build AI agents and tools

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Jobs in the United States