Assistant Manager – Direct Support Services

Now Hiring: Assistant Manager – Direct Support Services Location: West Akron/ Copley, Ohio Are you an experienced DSP who’s ready to step into leadership? Do you have a heart for people and the ability to lead, train, and hold a team accountable? We are looking for a strong, compassionate Assistant Manager to help oversee operations and support individuals with developmental disabilities while guiding DSP staff. This role does require a clean driving record and a minimum of 6 years of driving experience to be insurable on the commercial insurance policy. Working very other weekend is required. This is a hands-on leadership role for someone who is not afraid to work, coach, and lead by example.

What You’ll Do:

As an Assistant Manager, you will:

• Provide direct care when needed (bathing, dressing, toileting, feeding, transfers, mobility)
• Administer and oversee medications (experience required)
• Assist individuals with bowel and catheter routines
• Supervise, mentor, and support DSP staff during shift
• Ensure proper documentation, medication counts, and compliance
• Help with staff scheduling, coverage, and call-offs
• Monitor health, safety, and overall well-being of individuals
• Coordinate transportation to appointments and community outings
• Ensure the home is clean, safe, and running smoothly
• Step in during emergencies and support crisis intervention
• Communicate professionally with management, families, and care teams

What We’re Looking For:

• Strong DSP background with medication administration experience
• Leadership or supervisory experience preferred
• Comfortable with hands-on personal care including toileting
• Valid Ohio Driver’s License (no more than 1 point)
• Physically able to assist with transfers and lift up to 25+ lbs
• Excellent communication and documentation skills
• Reliable, firm, compassionate, and able to hold staff accountable
• Available for second shift weekdays and every other weekend

Why This Role Is Different:

This is not just a “fill-in” position - you are a key leader in the home. You will help shape the culture, protect the individuals, support staff growth, and ensure high-quality care every shift.

Why Work With Us:

• Leadership opportunity with real responsibility
• Stable hours and consistent schedule
• Supportive management team
• Meaningful work that directly impacts lives
• Opportunity to grow into higher management roles
• Work with an organization that values structure, respect, and excellence

If you are confident, caring, organized, and ready to lead while still providing hands-on care, this position is for you.

Apply today and step into a leadership role where your skills, experience, and heart truly matter.