SERVICE ADMIN

Manage and oversee all aspects of the service department, including technicians, service advisors, and support staff- Monitor and improve department productivity and profitability

• Ensure timely and efficient completion of all service repairs and maintenance tasks
• Provide exceptional customer service and maintain a high level of customer satisfaction
• Train and develop employees to perform to their fullest potential
• Maintain and enforce company policies and procedures
• Analyze and report on department performance and make recommendations for improvement
• Work closely with other department managers to ensure smooth operations and a cohesive team environment