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Rafih Auto Group

BUS DEVELOP COORD

Shelby Township, MI, United States

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Job details

Posting language: English

Original job description

•

BDC Representative Get your career in gear with Rafih Auto Group! The Rafih Auto Group is looking to hire an Automotive Business Development Center Representative to their growing team. This position is based out of our Audi of Rochester Hills location. The ideal candidate has dealership experience, great phone skills, knowledge and understanding of sales, and the desire to grow professionally.

What We Offer:

Competitive pay
Health Insurance
Paid Holidays & PTO
Birthday PTO
Short Term Disability
Life Insurance
401(k) Retirement Plan
Vehicle Purchase Discounts
Room for advancement within the company

Essential Duties:

Answer customer calls and establish follow-up with sales appointments.
Respond promptly and professionally to internet and inquiries using email, scripts and templates.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Follow up with leads that are not yet ready to make an appointment or no-show.
Coordinate follow-up with dealership associates and Sales Manager to ensure proper customer service/sales process.
Utilize CRM tracking system daily to update prospect notes and organize follow-up.

Qualifications

Excellent oral and written communication skills
Great customer service skills
Outstanding organizational skills
Proficient computer skills

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