Credentialing and Licensing Supervisor

The Credentialing and Licensing Supervisor provides quality work, oversees daily operations of the Credentialing and Licensing Department, ensuring high-quality, timely, accurate, and compliant services. This role provides direct supervision, coaching, and development to staff while partnering with department leadership and organizational stakeholders to achieve departmental priorities.

Ideal Candidate:

The ideal candidate is experienced in all aspects of credentialing and licensing, the ability to maintain and promote professional and positive leadership, communication, problem-solving, relationship-building, and organizational skills who can effectively balance staff development, operational performance, compliance, and continuous improvement. This is a Monday Friday position working from 9:00 am - 5:00 pm PST.

Compensation:

The pay range for this position is $36.13 - $45.16 - $54.19. Wage is based on multiple factors, including but not limited to job-related experience, knowledge, skills, abilities, and employment status. The compensation listed above is based on full-time employment status, full-time is 40 hours per week.

Benefits:

• 2 Medical plans to choose from, dental, vision, life, and LTD
• HSA and FSA available
• A 401(k)-employer match, with a profit-sharing component
• Up to 21 paid days off per year
• 8 paid holidays annually
• Life and disability insurance
• Learning opportunities through professional development programs
• Educational Assistance
• Discretionary annual performance-based bonus

Key Responsibilities:

• Supervise and develop staff, including performance management, coaching, feedback, training, scheduling, and timekeeping.
• Oversee daily workflows, workload, productivity, quality, turnaround times, staffing needs, and operational priorities.
• Ensure credentialing and licensing activities meet regulatory, accreditation, organizational, and departmental requirements.
• Partner with Team Leads and Senior Specialists to support training, knowledge sharing, workflow management, and consistent processes.
• Build strong relationships with providers, leadership, licensing boards, healthcare facilities, and internal stakeholders.
• Maintain and improve policies, procedures, workflows, training resources, and departmental processes.
• Support audits, accreditation activities, technology implementations, special projects, and continuous improvement initiatives.
• Identify operational challenges and opportunities to improve efficiency, quality, compliance, and the provider and staff experience.
• Maintain current knowledge of credentialing, licensing, regulatory, and accreditation requirements and industry best practices.

Qualifications:

• Associate degree preferred, or equivalent education and relevant experience.
• Five or more years of progressive experience in healthcare credentialing, professional licensing, medical staff services, or a related field preferred.
• Previous supervisory, leadership, Team Lead, mentoring, or staff development experience preferred.
• Strong knowledge of credentialing/licensing processes, regulatory requirements, and accreditation standards.
• Experience managing high-volume workflows, competing priorities, quality standards, and operational deadlines.
• CPCS and/or CPMSM certification preferred, or willingness to pursue applicable certification.

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About Us

Radia is the largest physician owned Radiology practice in the United States. The group has experienced extensive growth over the past several years and plans continued growth in the future. Our physicians provide 24/7/365 general and subspecialty coverage to 30+ hospitals and clinics throughout Washington and a multitude of states. Our corporate headquarters are in the beautiful Pacific Northwest just north of Seattle. Our organizational culture is one of innovation, collaboration and compassion and we are dedicated to delivering the highest quality patient care available.