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Added 6 mins ago
A
Electronics - Supply Chain Manager
Accenture
Saint Louis, MO
- $94,400 to $293,800 USD / year
…organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused,…
Added 13 mins ago
Gemini Enterprise for CX Specialist
Accenture
Bentonville, AR
Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud…
Added 13 mins ago
A
Gemini Enterprise for CX Sr. Engineer
Accenture
Bentonville, AR
- $94,400 to $266,300 USD / year
Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud…
Added 13 mins ago
Technology Delivery Lead - Energy
Accenture
Bentonville, AR
…organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused,…
Added 13 mins ago
A
Google Senior Data Engineer
Accenture
Bentonville, AR
- $94,400 to $266,300 USD / year
Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud…
Added 13 mins ago
A
Google Data Specialist
Accenture
Bentonville, AR
- $70,350 to $196,000 USD / year
Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud…
Added 13 mins ago
A
Knowledge Engineering Industry Leader Solution Architect - Insurance, CMT, or Retail
Accenture
Bentonville, AR
- $163,000 to $434,000 USD / year
…organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused,…
Added 34 mins ago
ER
Consulting Senior Associate, Environmental Health and Safety (EHS) San Fran Bay Area, CA
Environmental Resources Management, Inc.
Walnut Creek, CA · San Jose, CA · Menlo Park, CA · Sunnyvale, CA · Burlingame, CA
- $71,811 to $90,422 USD / year
We’re hiring a Consulting Senior Associate, EHS - San Francisco Bay Area based in California, with flexibility to work from any of the following locations: Menlo Park, San Jose, Oakland,…
Added 38 mins ago
A
Gemini Enterprise for CX Sr. Engineer
Accenture
Oklahoma City, OK
- $94,400 to $266,300 USD / year
Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud…
Added 38 mins ago
Gemini Enterprise for CX Specialist
Accenture
Oklahoma City, OK
Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud…
Added 38 mins ago
Technology Delivery Lead - Energy
Accenture
Oklahoma City, OK
…organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused,…
Added 38 mins ago
A
Google Data Specialist
Accenture
Oklahoma City, OK
- $70,350 to $196,000 USD / year
Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud…
Added 38 mins ago
A
Google Senior Data Engineer
Accenture
Oklahoma City, OK
- $94,400 to $266,300 USD / year
Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud…
Added 38 mins ago
A
Knowledge Engineering Industry Leader Solution Architect - Insurance, CMT, or Retail
Accenture
Oklahoma City, OK
- $163,000 to $434,000 USD / year
…organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused,…
Added 3 hours ago
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People Services Associate
TEKsystems
Santa Monica, CA
- $28 to $34.47 USD / hour
Act as the first point of contact for HR and recruitment inquiries, providing excellent customer service and accurate policy/process guidance.
Added 3 hours ago
UO
Career Coach, First-and-Second Year Students
University of Colorado Denver
Boulder, CO
- $55,100 to $60,000 USD / year
…professionalism. Career Coaches provide students with tailored guidance on recruiting, job search strategies, and industry-specific skill development. This position leads and implements the…
Added 3 hours ago
RU
PreSales Engineer Director - Data and AI Applications (Location Flexible)
RSM US LLP
Denver, CO
- $147,000 to $260,700 USD / year
Maintain strong relationships with channel team, partner technology specialists, and partner sales executives
Added 4 hours ago
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Sales Leader
Express
Minnetonka, MN
- $17.25 to $23.75 USD / hour
Partner with Store Management to provide feedback on associate performance.
Added 6 hours ago
MV
Associate Executive Director
Mira Vie at Forsgate
Monroe Township, NJ
- $120,000 to $130,000 USD / year
Distinctive Living is seeking an Associate Executive Director to support the overall operations and success of our senior living community. Working closely with the Executive Director, this…
Added 6 hours ago
CB
Associate Territory Sales Manager
Cornerstone Building Brands, Inc.
Bemidji, MN
- $11.41 USD / hour
Sales Support: Partner with Territory Sales Managers to service existing accounts and identify opportunities for new business.
Added 6 hours ago
CB
Associate Territory Sales Manager
Cornerstone Building Brands, Inc.
Mankato, MN
- $11.41 USD / hour
Sales Support: Partner with Territory Sales Managers to service existing accounts and identify opportunities for new business.
Added 6 hours ago
CB
Associate Territory Sales Manager
Cornerstone Building Brands, Inc.
Duluth, MN
- $11.41 USD / hour
Sales Support: Partner with Territory Sales Managers to service existing accounts and identify opportunities for new business.
Added 6 hours ago
Sales Leader
Express
Little Rock, AR
Partner with Store Management to provide feedback on associate performance.
Added 6 hours ago
AC
Bilingual Recruiter
Aston Carter
Indianapolis, IN
- $30 to $35 USD / hour
Recruit for roles such as machine operator, warehouse associate, forklift operator, shipping, customer service, scale operator, and other light industrial positions.
Added 8 hours ago
DH
Emergency Medicine Associate Residency Program Director
Denver Health
Denver, CO
- $286,200 to $346,400 USD / year

Rad AI

Customer Success Associate

Remote, United States

$60,000 to $75,000 USD / year

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Job details

Pay: $60,000 to $75,000 USD / year
Experience: 3+ years of experience in implementation, support, operations, or a related role; healthcare or SaaS experience is a plus.
Posting language: English
Posted: Nov 4, 2026

Original job description

ABOUT RAD AI

At Rad AI, we’re on a mission to transform healthcare with artificial intelligence. Founded by a radiologist, our AI-driven solutions are revolutionizing radiology - saving time, reducing burnout, and improving patient care. With one of the largest proprietary radiology report datasets in the world, our AI has helped uncover hundreds of new cancer diagnoses and reduced error rates in tens of millions of radiology reports by nearly 50%.

Rad AI has secured over $140M in funding, including a recently oversubscribed Series C ($68M round) led by Transformation Capital, bringing our valuation to $528M. Our investors include Khosla Ventures, World Innovation Lab, Gradient Ventures, Cone Health Ventures, and others - all backing our mission to empower physicians with cutting-edge AI.

Our latest advancements in generative AI are used by thousands of radiologists daily, supporting more than one-third of radiology groups and healthcare systems and nearly 50% of all medical imaging in the U.S. at partners including Cone Health, Jefferson Einstein Health, Geisinger, Guthrie Healthcare System, and Henry Ford Health.

Recognized as one of the most promising healthcare AI companies by CB Insights and AuntMinnie https://www.radai.com/news/auntminnie-recognizes-rad-ai-omni-reporting-as-2023s-best-new-radiology-software, and ranked by Deloitte https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/fast500-winners.html as the 19th fastest-growing company in North America, we are building AI-powered solutions that make a real impact. Most recently, Rad AI was named to CNBC’s Disruptor 50 https://www.cnbc.com/2025/06/10/2025-cnbc-disruptor-50-see-the-full-list-of-companies.html list, highlighting the innovation and momentum behind our mission.

If you’re ready to shape the future of healthcare, we’d love to have you on our team!

ABOUT THE ROLE

The Customer Success Associate is a centralized resource that enables the Customer Success team to move fast and scale. In this role, you will take ownership of core account maintenance duties, gaining hands-on expertise across every facet of customer success. This role supports CSMs and allows them to do more in depth client relationship building. You will become an expert in Rad AI's internal tooling along the way. This is a high-ownership role with a clear path into Customer Success, Technical Support, Sales, or Implementation.

WHAT YOU'LL BE DOING

Own a portfolio of accounts, serving as their primary point of contact.
Run technical account transitions for customers end to end.
Proactively monitor the client feedback and other signals to flag account risks early to the CSM team.
Coordinate technical support escalations and follow engineering tickets through to resolution.
Partner with CSMs on Strategic Business Review ROI data and run key routine analytics reports.
Maintain CRM (HubSpot) hygiene by executing data checks and consolidating contracts.
Become the team's expert in internal tools [Orion, Europa, Linear, and Zendesk.]
Create visibility into systemic issues and recurring work, and recommend process improvements that scale the Customer Success organization.
Take an active role in building out a world-class customer success organization that aims to exceed customer expectations with attentive, responsive, and knowledgeable service.

HOW SUCCESS IS MEASURED

Time saved per CSM: expanding CSM capacity by taking on tactical tasks and operations.
Task throughput: high execution velocity, ticket resolution, and speed.
Customer NPS: contributing to overall account satisfaction and customer sentiment.

WHO WE'RE LOOKING FOR

Bachelor's degree or above.
3+ years of experience in implementation, support, operations, or a related role; healthcare or SaaS experience is a plus.
Strong data analytics skills, with the ability to translate data into actionable insights. Storytelling is key
Tech savvy and tool fluent, with hands-on experience in Microsoft Suite, Zendesk, Linear, and CRM systems such as HubSpot.
Strong track record of using AI tools, such as Claude or Chat GPT, to scale your own productivity and work more efficiently.
Strong project management, organizational, and communication skills to juggle competing priorities and deliver outcomes on a timeline.
Eagerness to continuously learn, adapt, and improve in a fast-paced, ever-changing environment with a desire to advance into Customer Success, Technical Support, Sales, or Implementation.
Gritty, adaptable, and curious, with a high degree of ownership.

NICE TO HAVES:

Experience in a high-growth startup environment.
Experience in a healthcare environment, radiology big plus
Demonstrated record of identifying expansion and cross-sell opportunities.
Knowledge of the healthcare industry and AI technology.
Prior professional consulting or healthcare software implementation experience.

Join our world-class team as we build and deploy AI solutions that empower physicians and transform patient care - making a meaningful impact on millions of lives. Driven by our mission, we prioritize transparency, inclusion, and close collaboration, bringing together exceptional people to revolutionize healthcare. If you're passionate about driving innovation and delivering impactful healthcare solutions, we'd love to hear from you!

To learn more about what it's like to work at Rad AI, visit https://www.radai.com/life-at-rad-ai and be sure to follow us on LinkedIn https://www.linkedin.com/company/radai/?utm_campaign=Recruiting_2026&utm_content=recruiting-job-posting-website&utm_source=recru%5B%E2%80%A6%5Db-posting-website to stay up to date!

Location Details:

For roles listed as San Francisco - Onsite:

This role will be based in our San Francisco office and we expect employees to work onsite four days per week. The remaining time may be worked remotely or onsite, depending on team and business needs.

For roles listed as United States - Remote:

This role is open to candidates located anywhere in the United States.

For roles listed as San Francisco - Onsite + United States - Remote:

We will prioritize candidates who can work onsite four days per week in San Francisco, while also considering remote candidates located anywhere in the United States.

For US-Based Full-Time Roles, Rad AI offers a variety of benefits, including:

Comprehensive Medical, Dental, Vision & Life insurance
HSA (with employer match), FSA, & DCFSA
401(k)
11 Paid Company Holidays
Flexible PTO policy
Annual company-wide offsite
Periodic team offsites
Annual equipment stipend
For roles based outside the US, your recruiter can share more details

At Rad AI, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Please be vigilant regarding job scams. We advise all candidates to apply directly through our official careers page. Our recruiters will use email addresses with the domain @radai.com http://radai.com or no-reply@ashbyhq.com.

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